Z57 Overview
Z57 has a 1.1-star rating, derived from feedback provided by 141 customers. In the PR and Marketing category, it secures the 4th position out of 266 companies.
Rating
Contact Information
Website
z57.com
Phone
(800) 899-8148
11350 Mccormick Road, Plaza 3, Suite 200, Hunt Valley, Maryland, 21031, United States
Z57 Reviews
Jean
Charged my Charge Card AFTER cancelled.
I cancelled my Web Site with Z57 on 12/19/19 but they continued to charge my Charge Card in January WITHOUT MY PERMISSION. I still have not received my refund. Do not work with them... they have TERRIBLE Customer Service.
Anonim
Stay away. They Lie. Very skilled on the phone.
It is impossible to not renew their services when your contract is up. They continued to bill my credit card. I have a collection letter from them stating they would take 60% of what i owed them they would not send the remainder to a collection agency. Guess what? They sent the remainder to collections and was threatened re my credit. Dont talk with them. I presently have filed a complaint with consumerfinance.gov.
Nancy
RUN! These people talk a good game. Beware!
I got under contract with this company.... first mistake. They post random crap on my page..... but nooooo I have a contract.... Contract is up canceled within 30 days.... and guess what? They are still charging my account. I emailed, called even got confirmation of cancellation.... still charging my account. DON'T WASTE YOUR MONEY!
David
Guranteed no results, fake leads, horrible FB postings
They are absolute worthless. Posted on my FB business 0page to use Redfin and you won't need a buyer agent. I lost $18k in commissions over that one post.
Walt
Say one thing, and do another. AVOID. Wont Cancel. COLLECTIONS
Property Pulse or Z57... They will sign you up for service you adamantly express you do not want. Then they will not cancel. They had me sign contract emailed to me while on phone with sales. I said I would pay for service one time for the year only, No contracts! I do not want any monthly payments! Okay, they said, Just sign, no worries. Then three months latter they started to withdraw additional $299 A MONTH from my account. I had to cancel my Card with my bank after three months as they would not cancel. I called them and they said no worries, just ignore the balance due on my account. They have now turned me over to collections with over $3000 DUE NOW. Avoid this company at all cost!
Crystal
NOT WORTH THE MONEY
I first signed up for their service to make posts on my facebook page for $179 a month. I didn't have to sign a contract so after a couple months I wanted to cancel. They tell me it takes 3 weeks to cancel. Then of course someone else calls to sell a new service. The SEM, guaranteed traffic to your website. But of course to have that service you also have to keep the first service I signed up for. The SEM had to have a 6 month contract at $299 a month. I hate to say it, but I fell for it AGAIN! I will use the excuse that I am a new agent and really wanted to build my business! I signed up and signed the 6 month agreement. Yes they say I am getting traffic to my website. I am getting some leads but NOT one has been a good lead yet. Some don't have a valid email address so you cant put them on a drip campaign. Ones who do have a vaild email, never open the emails they get (you can see in the system). Some don't put a phone number in at all, some put fake numbers, the rest never answer the phone or respond to text. I am 4 months in and I can NOT wait to cancel this!! SUCH A WASTE OF MONEY! Once I can cancel, I will have paid $3703 for NOTHING!!! I hear the cancellation process is also not easy either! You have to give a 30 day notice and the "case manager" has to call you about it. I was told when I signed up a case manager would be calling me, NEVER once heard from whoever that person is. I emailed the guy who signed me up with doubt and concerns a month after signing up, NEVER got a response back. What a joke!! I CAN NOT WAIT TO BE DONE WITH THIS COMPANY , STOP BEING SO ANGRY OVER WASTING SO MUCH MONEY AND MOVE ON!! DONT MAKE THE SAME MISTAKE!!!!!
Anonim
HORRIBLE
SCAM>>>>>>> I have been trying to cancel my account after the 1 year term expired. They will not cancel until someone calls me back. Its been 3 months now. Do not use this company. Any suggestions on how to file a major complaint will be helpful.
Nicole
They did not provide what was promised
This is the worst scam of a company I have ever dealt with. They don't answer calls, don't return your voicemails and don't provide the services they state they will provide. STAY AWAY FROM THEM AND DON'T WASTE YOUR MONEY!!!
Anonim
Real estate agent
I want to terminate with Z57 - Property Pulse and demand a full refund. The service from Z57 has been non-existent. I suggest a manager call me immediately.
Diane
Bad company stay away from them
Updated by user Jun 08, 2019
they made it look so wonderful but try to cancel and they will not let you called 35 times to get it canceled and they did not let me and every thing they promised never came about no leads never any thing that was promised so stay away from them now they are trying to get me to pay over $1300 dollars for nothing any it was to expire in april
Original review May 09, 2019
they sell you something promised every thing and never deliver also will not let you cancel so stay far away from them if possible
LaTonyia
Will not cancel and lie to get you to sign up.
Updated by user Jun 05, 2019
They called and would only offer to take off 40% but not release me. I shouldn't owe anything since I called to cancel on November and they said they would do it.
They even tried to tell me that the company is under new management due to all the bad reviews but a little research proved that wasnt true. They wanted me to buy into another program of theirs. But no they did not resolve the issue.
I was forced to dispute it with my bank. I got some of the money back and had to open a new account.
Original review Apr 29, 2019
I was very reluctant to sign up because it is very expensive. Patrick Clegg assured me that because of the business nature of realestate I could pause or turn off my service at any time. He said I could pay a few months in advance and then turn it off until I have a closing and then pay for a few more months. Needless to say that was not the case. I told them when I paid for a couple months to stop until I could pay more and they told me that was fine. They did not, a month later someone calls to sell me another service of theirs and I tell him no I need to stop or pause there service because it is still posting and he assured me that ity would be taken care of and someone would call me back. No one called back for another month and it was again to sell me an ad service. I told him the same and again he told me that someone would call back. No one did. Now I start calling and telling them to please stop my service, each time they tell me someone will call me back or that they will take care of it nobody ever does! Today I call again now very upset that this service is still posting and I'm still being billed. Today she tells me that I signed for a service that cannot be paused and they cannot stop it because I'm under a year contract and I would have to pay for a year even if they did stop the service! I did not sign up for a year, I signed up for a month to month service that can be canceled anytime by my original sales person Patrick Clegg!! All lies! Whats sad is that this service could actually be great if it was more user friendly, they had better customer service and if they didn't lie about cancelling services! Read the reviews people, I wish I would have, do not give them your money!!
Michael
Why Are They Still Allowed To Do Business?
I cannot understand why z57 / Property Pulse is still allowed to be in business. They lied to me, several times. They never call when they say they will. Their Customer Service is Customer Non-Service. Most frustrating is the fact that we as REALTOR'S paid for NOTHING! I haven't received one valid lead in 8 months and of course I can't cancel or I'll have to pay a lump sum even though I was told by their Salesperson that if I was really unsatisfied, they would never do that. LIES! I think it's time that we as REALTORS band together and fight. I'm all for paying my share to Z57 for results - however I truly believe they would rather just make us upset, get us to cancel and then they get the lump sum payment without having to do anything. Here's what I believe is happening. You may or may not know that your website that Z57 built for you is NOT a secure site. When a potential Buyer or Seller comes to your site they will receive a warning (see screenshot attached). It says "YOUR CONNECTION IS NOT PRIVATE -- ATTACKERS MIGHT BE TRYING TO STEAL YOUR INFORMATION". If you were a potential Buyer or Seller would you give that website your Name, Home Address, Telephone Number and Email Address? NOOOOOOO!!!! That's why nobody on any Z57 review that I've read has any leads. WE ARE PAYING FOR NOTHING AND THEY DIDN'T DISCLOSE IT TO US BEFORE WE PURCHASED. Think about it, would you have signed the agreement if you were told that potential clients would be told that their info might be stolen because the site is not secure? We need to ALL contact the NAR and our state and local associations! We were all deceived and we're paying through the nose - and Z57 is fat and happy. Personally I'm not going to cancel my agreement and let them win. I have 4 more months on my agreement and I'm going to force them to get me leads to pay for this awful program. I'm going to call Customer Service everyday and protest the lack of good leads. They say it will work, well then they are going to show me how - every day after day after day. Here's the number: 800-899-**** ext 5 If you are still a client and can't get out of this mess - call them over and over again. I'm also going to contact the General Manager - Jack Markham (jack.m@***.com) and I urge you to do the same. UNITED WE STAND!
Kajal
Never use z57 it’s lie
A charge on my account for internet solution. I never received any business or services with them. I called to refund. They refused. And charged $152.12. Nothing was done. So don’t trust this company. As they don’t do ethical business
Liliana
Very poor experience with Z57 ...
Updated by user Feb 13, 2019
Add more review textI was sold exclusive advertising for a specific 5 zip code, which turned out to be a lie, I also purchased a web site hosting. Neither web site, not my account was set up or used in any way.I have paid for setting up and the first month and called the next day to cancel, as soon as I realized that I only have the option to cancel but continue to pay to them, was really not an option....my representative Justing Domingo, Internet Marketing Consultant at Z57 Inc.was ok in the beginning until he did not get me to sign with z57 and after that he was not nice- I am not sure who will read these reviews but if anyone does I will say, please stay away from this company as they do not run the business for you, they are just trying to get your money and lock you in their contract ...so poor and sad that something like this exists. I wish that companies that they do not care for their consumers/us, sure get closed out.Review about: Z57 Customer Care.The reason for review: Not as described.Monetary Loss: $2,000.00.Preferred solution: L
Original review Feb 13, 2019
I was sold exclusive advertising for a specific 5 zip code, which turned out to be a lie, I also purchased a web site hosting. Neither web site, not my account was set up or used in any way. I have paid for setting up and the first month and called the next day to cancel, as soon as I realized that I only have the option to cancel but continue to pay to them, was really not an option....my representative Justing Domingo, Internet Marketing Consultant at Z57 Inc.was ok in the beginning until he did not get me to sign with z57 and after that he was not nice- I am not sure who will read these reviews but if anyone does I will say, please stay away from this company as they do not run the business for you, they are just trying to get your money and lock you in their contract ...so poor and sad that something like this exist . I wish that companies that they do not care for their consumeres/us , sure get closed out.
Del
Terrible Services
I was a customer for Years, but, not paying attention to my website or payments to them. After years of payments and NOT 1 customers came from my website they hosted over MANY years with them. It took me months to cancel with them and they continued to charge me even though they were not hosting my sight anymore. My new Web Hosting company already transferred over and built my new sight for months, they would not release me and continued taking money. Over 2.5 times my new company, and I within the first couple months started receiving new customers and Sales. Z57 is not worth $10 a month for what they stole over $100 a month for years. I belong to the largest Real Estate Company in the world and have blasted it out to as many fellow Realtors as I can. VERYPISSEDOFFCUSTOMER
Lisa
I should have learned the first time
I know this is ridiculous, but 5 years ago I signed up for Z57 and didn't like the posts, so I cancelled. A couple months ago I received a call from Z57, and they said that they had made massive changes. The salesman was good at selling...in fact, great at his scripts. He gave me his cell and said he was my personal go-to anytime I had questions. I was never able to speak with him after that. One of the issues I encountered included the ability to forward leads to another database for nurturing. In addition, followup campaigns must be manually assigned--they are not automated. They would not let me out of the contract, despite my complaints. They said they could cancel my service, but I would still get billed for the entire length of contract. I vow never again to sign a year long contract for a similar service!