YMCA Of The USA Overview
YMCA Of The USA has a 1.8-star rating, derived from feedback provided by 269 customers. In the Non Profit Organizations category, it secures the 5th position out of 223 companies.
Rating
Contact Information
Website
www.ymca.net
Phone
(800) 872-9622
101 N Wacker Drive, Chicago, Illinois, 60606, United States
YMCA Of The USA Reviews
Anonim
Contact employee
They have unauthorized people representing them for hires Totally a scam YMCA has there IT team already on the scam I personally would reverse *** these types of people and shut them down The ymca does great work and shouldnt have to deal with this Im happy to have pursued this issue and good to have your follow up !!! Go get the crooks !!! Paul
Yvonne
Ymca East Whittier
Currently boiler for warm water pool not working. So far this year many dates have been canceled. No compensation no refunds or credit. Many things need to be changed, replaced , or repaired. Many flying nats in shower area and mold on ceiling and on ceiling shower curtains (which dont cover shower area correctly ) and bathing suit spinner gone for the women. Extra hooks would be nice to hang our dry towels and clothes when we shower. In the past we had late lifeguards or pool was closed due to lack of lifeguards. I am aware each ymca is independent and I was told to write a certified letter to the board of directors but isnt there something or someone who walks around and notices or hears ir inspects . We pay 45 and 49 and other pay more or less for our fees which get taken out asap and yet we pay for a facility that is below standards. No silver sneakers no one seems concerned about our input except the front desk which is Veronica and Josie but they gave no control or power to fix out situation. Please guide me and others on what we can de besides the land board of directors. There are many other issues I am forgetting but many of us feel the same and have other issues and concerns. Please respond Sincerely , Yvonne
Larnetta
Have an very Disappointed and Dissatisfied with the treatment my son and I have been given
I would prefer to speak to a manager about my issues as I stated I am Disappointed and very Dissatisfied with the service and treatment I have received from this company..
Jessica
Got pushed out of ymca
Followed rules got discrimination from Ymca of Mount Vernon Ohio 43050 for being from Womens shelter.
Samantha
Payment fee
I had money into my account when they tried to take the membership fee 33$ fee and trying to get it reran
Sue
I have been trying to reach somebody for 4 days to take care of a problem with my 5-year-old granddaughter and all I keep getting is put off and put off and put off this is my first time at the Y and
My 5-year-old granddaughter was at the pool talking to a lifeguard to try to get the necklace that we was informed she needed to get in the pool and was completely ignored what kind of way is that to treat a 5 year old
Janice
I need a refund
I haven't been at the YMCA since May 2 2022 and I been charged all these months and I want a refund for the months I wasn't there.
George
Military Retirees denied.
My name is George Caldrone, US Army Retired living in the Raleigh NC area. Today 8/30/22 I tried to join the Kerr YMCA and asked at the customer service desk if there was a Military Retiree discount, or joining fee waiver? No, was the answer and that it was only for Active Military personnel. I cannot believe that the YMCA in our American communities do not wave or give a Military Retiree discount. How does the YMCA justify discounting all the contributions in the way of service and sacrifice that our Military Veterans have paid and given to date? How can the YMCA use the term "Inclusive" when Military Retirees are excluded? Give our Veterans the chance to better their physical health and not be forced to pay the Joining fee, at the minimum. Military Retirees live on a fixed income and need to know that the YMCA cares enough to help. Regards, George C. Caldrone - US Army Retired
George
Military Retirees Denied
Updated by user Sep 30, 2022
The YMCA has not contacted me. I am seriously disappointed.
Updated by user Aug 31, 2022
Poorly with replies from Sam Lalevee at YMCA Customer Service Center and Brittany at Fulfillment @ YMCA that were unsatisfactory responses.
Original review Aug 30, 2022
Today, 8/30/22 I was denied by the YMCA any Military Retiree Discounts or Joining Fee Wavier. I was turned away. They have discounts for Active Military, but not for those who have given their service and sacrifice to our country, and who live on a fixed income. The YMCA uses the word "INCLUSIVE" in their promo literature, but are anything but inclusive when it comes to our Veterans of yesteryear who need a helping hand these days. YMCA, please change your policy to accommodate those who will benefit from your benevolence the way you have benefitted from their years of service and honor. Thank you. Regards, George C.Caldrone - US Army Retired.
Angela
Membership fees
Went to join May 31st. Friends Family package 20% was told would be 46.00. I was charged 53.00 for May. I didn't even work out in May. I was charged 53.00 for May and didn't even use the center. I assumed the membership pay would begin in June. Now I had to pay 53 June 1 and 46 June 28. I thought this was a non profit organization. I'd like my 53 back from May since I didn't use the center. I'll continue my membership for 46 per month. I would like a credit for the 53.00. I'm on disability and didn't figure a May payment into my check.
Nina
To make you aware of the swimming pool conditions that's at the YMCA Fairfield in North Long Beach
No one helped me at all so therefore I have no feedback as a matter of fact the phone was hung up on me I am a disabled client of the YMCA and have been treated so unfairly so I will not be returning to the YMCA instead of helping me it is only set me back in the progress that I had made
Lakysha
Complaint
This has been an ongoing battle for months now. Ive even contacted the ceo and didnt get a call back. This is ridiculous.
Camilla
The ymca is forwarding my mail to an address and it keeps returning back to the tmac
Jason the director at the ymca has been let known about my mail issues with the post office and still refuses to hold my mail till this is resolved.
John
No response
Nothing Happened, no answer, no response from customer service help line. I asked for a phone number to the YMCA corporate office
Jerome
No resolution
I can not get in contact with no one to resolve my issue which is very frustrating as a longtime paying customer