Yi Technology Overview
Yi Technology has a 1.5-star rating, derived from feedback provided by 280 customers. In the Security and Protection Services category, it secures the 14th position out of 206 companies.
Rating
Contact Information
Website
www.yitechnology.com
Phone
(844) 234-8492
182 S Murphy Ave, Floor 2, Sunnyvale, California, 94086, United States
Yi Technology Reviews
Charles
Like to cancel subscription
I need to speak to a representative about cancel of subscription to the camera that is no longer working
Sheilah
Not connecting
Why I'm not receiving service, error says my cloud account is inactive why. I need a human on the .phone. have I been scammed and need to report it??? 216299****
Mercy
Unable to connect camera to wifi
It was working before, now unable to connect camera to wifi. I have tried for two weeks. I followed all the instructions given to me. Still it does not work
Sylvia
Renewal
Cannot call customer service Been trying for days!! Also email and problem is not resolved My credit card needs to be changed for renewal!!!
Yolanda
Not satisfactory, no contact no person to speak to - to resolve
Im pissed, paid for a year only got 3 months camera stop working for 4 months they - they wont credit or give refund for 4months not working- want me to pay again
Anonim
BECAUSE ITS NOT RELIABLE I PAY FOR CLOUD IM NOT RECIVING AND YOU CAN NEVER GET A HOLD OF ANYONE AND I WANT A REFUND IM GOING TO BUY ALL NEW CAMERAS AND TRASH TNT GET THE LOOPI PAID FOR
BECAUSE YOUR NOT RELIABLE I PAY FOR CLOUD IM NOT RECIVING, AND YOU CAN NEVER GET A HOLD OF ANYONE, ALTHOUGH IT SAYS 24/7 SUPPORT,AND I WANT A REFUND ALL THE CLOUD RECORDINGS I DIDNT GET! IM GOING TO BUY ALL NEW CAMERAS AND TRASH THESE MAYBE ILL GET WHT I PAID. I HAVE A DISABLED CHILD WHO DONT WALK OR TALK SO I NEED CONSTANT RECORDING AND IM NOT GETTING IT ALTHOUGH I PAY FOR 30 LOOP
Rose
My camera won't read the QR code when prompted
When it comes to the point where the camera should read the QR code it would beep every 5 seconds. I tried to reset it and it doesnt say successfully reset.
annie
Cloud
I need to review my camera from the 28th of June- the 7th of July I have some people who came to the house that I did not approved of caused me some items missing Thank you
kenneth
Problem with cameras operation
Cameras alert on rain drops, leaf moving on the ground, a parked car (every 10 minutes), Shadows from clouds, lights from passing cars, But one would not alert on me walking in front of it Followed advice from help desk. No changes Deleted application and reinstalled. Lots of problems getting cameras to work. (Loading messages Had to restart application to stop that. I wish to return them. Please call me
Ali
Bad product and bad service
Bad product and bad service, Do not buy Yi home camera products. Their customer service phone does not work.
Joyce
My camera bulb stop working
Please call me @ 706 373 ****! My camera bulb is not working and I am pissed! Let me know how to fix this problem immediately?
Paul
Incorrect charge
I was charged for the premium plan cloud and I had canceled my service I didn't authorize payment to be made to purchase cloud again so please fix I want a total refund I don't need this service I can simply use an SD card that was working and now it doesn't it's almost a shift you all force me to purchase this cloud and corrupted my SD card.
Anonim
The cloud commercial is blocking my screen!
I have attached a payment copy that your proves I have purchased a cloud for one year. How does it get actived? And how can I remove the screen shot for clouds commercial on my non cloud camera?
Randy
Your advertisements are causing me to be denied my service I paid for
If you fix this issue, I will I will cancel my subscription. If you dont fix this issue, I dont want your advertisement on my page on my videos.
Taylor
Refund
I paid for a service plan and never received it. I emailed support and they asked for my receipt. I provided it and they never responded. I emailed again they asked for my receipt, I provided no response. I went through this 5 different times!!! Still no response, no service loaded and no refund since the service I paid for was ever given. Extremely upset!!!