Yamaha Motor Canada Overview
Yamaha Motor Canada has a 2.1-star rating, derived from feedback provided by 34 customers. In the Water Transport category, it secures the 11th position out of 145 companies.
Rating
Contact Information
Website
www.yamaha-motor.ca
Phone
+1 416 498 1911
480 Gordon Baker Rd, Toronto, Ontario, M2H 3B4, Canada
Yamaha Motor Canada Reviews
Vijay
Warranty
Like I wrote before, I got a brand new yamaha f150 outboard that came with 3 year warranty, but it's on website saying 4 year warranty. False advertising.
Terry
Missleading warranty on drive belts
Yamaha advertises a 10 year warranty on their drive belts. Recently the belt on my 2019 X2 Wolverine broke. I went to my local dealer to have them replace the ruined belt, knowing about the warranty. The dealership advised me that there was nothing wrong with the clutch system, it was a defective belt. This was submitted to Yamaha. Their response was there was never any preventative maintenance done on clutch. The owner's Manuel does not say anything about this type of maintenance. Also, it's a three-hour job just to get at the clutch, this would have to be done at a dealership at 120.00 p/h. Not reasonable expectations. Well done, Yamaha, just another example of hollow promises from big companies. Anything for the sale. T.A. Douthwright.
Anonim
Lack of customer service
I bought a product that did not come with required hardware to install and was told to return everything after waiting for product delivery, customer support is terrible and they take days to reply to emails, I dont recommend buying anything from Yamaha online its been a terrible experience
Dave
Moteur Subaru
Mauvais moteur il saute route et yamaha ne veut pas m aider. Il disent que c est de ma faute bla bla bla .je vais appeler protection des consommateurs Toute le monde sais que ces moteur là sont à problème et vous voulez ma payer les réparations.
Anonim
Appareil Yamaha
Bonjour. Ça fait quelques jours j'ai essayé communiqué avec service à clientèle pour m'aider retourner appareil quel malheureusement ne fonctionne correctement au Canada mais pas de réponse. Mon concessionnaire Yamaha (Alary sport au Saint Jérôme) même essayé de communiquer mais pas de réponse . S.v.p. répondre nous au ce sujet Téléphone concessionnaires est 450-436-**** Merci beaucoup
Derek
No warranty coverage
"No warranty Yamaha " As I keep digging into this I am passing info incase your next. Apparently Yamaha has a class action lawsuit in the USA at the present. The aluminum blocks have been popping like corks the blocks are fractureing internal most can only be detected by pressure testing. Yamaha tried pinning this on bad winterizing then said water intake all a bunch of *** to get out of an engines brand new warranty also because they have no parts forcing you to pay for a new engine as I just did. Week #4 and still not a return phone call. I am not turning this into a merc or Yamaha thing. This is just *** poor customer service at its worst. I bought a new engine and now I bought another one to be able to fish this year. I have the old engine in on a tear down to further my warranty denied so I can go after Yamaha and find out how to join the class action law suits stay away
Anonim
Nobody there and their email form cannot be completed unless I put a proper hyphen between my Tel number and area code but they’re system has numbers and no hyphen available to use . Very upsetting
I know they are not there Sat but but I wish to leave a message for them to respond to Monday morning but the message Center will not accept my email unless I supply my cell number and their system to input the cell number must have a hyphen between the area code but the system they have .. has no hyphen available and so it will not accept my email message . This is just plain dumb . I will call them Monday to discuss . My rear shock *** out in my 2008 Venture and I cannot find a replacement anywhere in Canada . After hours and hours of looking this is a common fault of that shock and comments say that sometimes Yamaha will replace the shock no charge . I can install myself and as Im 69 and retired money is tight . I cannot even find a used one in Canada and a new one is way out of my price bracket . I love the bike but if I cannot fix it then I will have to sell and go a different direction . This is my 2 nd Venture but if I cant afford it then I will try a different brand . Dam .. and I love the bike . Im in the CMC a the biggest Motorcycle club in Canada . I dont want to post negative info about Yamaha but Dam Im mad !
Bryce
Refund on an unopened electrical part
I perchance a pickup coil for my Yamaha roadstar on friday April 29th. Saturday the 30th I realized I didn't need this part and called them back as soon as they opened up on May the 2nd, explained this to the dealer. There responce was they have a no return policy on electrical parts and it made clear on the bill. No I had a friend pick this up so I had no idea of this policy as when I ordered it they had said nothing to me about this return policy. I then called Yamaha canada explained the issue and received the same lame answere. This part was not even taken out of the package nor opened at all. Nicole Buglisi was my contact at Yamaha canada and was not very helpful at all. All she keep saying was I'm sorry. They are sorry that they are ripping the consumer of as there is absolutely no reason that they should have this type of policy on products that are not opened at all. Had I even opened it that might of been different as they would think that you tryed to use it. I find this to be a very bad practice for any company to be able to act on. In my opion it's nothing short of a big companies abilities to not honor a return and take the money and run. You can buy a helmet and return it oil and return it and so on what makes an electrical part so different than any other part.Buyer beware, pay close attention to the sellers policy and if need be buy somewere else we're they stand behind there products
Samantha
Unhappy about new snowmobile
No answer left a message My sled is a lemon, very unreliable and unsafe. 2021 venom 400. I do not trust this machine
Dathan
Defective jacket
3 calls to customer service 2 emails with pictures and no response. The customer service representative ive spoken to has never replied.
Anonim
Trying to find replacement snowblower patrs
I was told on a snowblower forum that there are replacement parts for my Yamaha snowblower YS828. The original part is 7KF47110-**-** I was told by someone on the forum that had emailed you and was told that the 7XE471**-** would fit but I need to replace the pivot arms but no part number for the pivot arms and none of the dealers know which part to replace with. I called you multiple times and left several messages but received no response. I have been able to order the tracks but Id like to order the appropriate pivot arms as well. Please help. Mark
Clifford
Cancelled my order without telling me.
Placed an order 8 months ago for a 200cc snowmobile, to make sure I had a gift for my kids this Christmas. Even placed a deposit, and went through the paperwork to get financing. (which affected my credit score.) After repeatedly contacting the dealership for an update, I finally got a callback from the dealership saying Yamaha cancelled my order. Now I have 3 weeks before Christmas, and no options available. I already purchased 400$ worth of accessories for this snowmobile since I was told I was "guaranteed to receive it, as it was snowchecked". NO ONE from Yamaha EVER tried to contact me, and they still have my deposit.
Kenai
Parts inquiry
Trying to get parts for 2018 Yamaha scotter 125 bws can't get breakpads for it anywhere and I thought if I got that year bike would get parts farly easy but no way
Juanna
Yamaha dealership Merritt Bc provided unacceptable product and service
Ive been a customer of Merritt Yamaha dealership for 20 years. Have them do everything for us. Ive had my Yamaha rhino since 2009 and used the original tires for many years. Then bought a used set that also lasted me a fair bit. A month ago I had 2500 bucks of work done to it at that dealership plus purchased new tires of which I had them replace. Within 2 days of having machine back tires were flat hadnt eve used the machine but when needed tires flat. Phoned dealership right away they sa