Xcoins Overview
Xcoins has a 1.8-star rating, derived from feedback provided by 20 customers. In the Cash Services category, it secures the 60th position out of 165 companies.
Rating
Contact Information
Website
xcoins.io
Phone
(310) 589-4556
1541, Ocean Ave, Santa Monica, California, 90401, United States
Xcoins Reviews
Josemiguel
Im positive hear only good revenue
Im not able to verify my iD Im drying Ed for a hour I have someone elses Id and not mine I appreciate your help to help me with my problems thank you
Brian
Is having trouble using my debit card
Every time I try to purchase Bitcoins it will not accept my Visa? Debit card so can you please help me with this problem
Scott
It’s a scam.
Im trying to buy BTC. Its asking for my BTC number. I was never given a BTC number, when I registered. I tried calling customer service, the number is not in service.
Anonim
Thieves
I know my password and they seem to tell me its always incorrect and their 12 word phrase if you dont have it which its been almost 5 years later youre screwed!
MICHAEL
Resolved: Verification for withdrawal
Updated by user Mar 23, 2022
Company fixed the issue and I have been provided with apology.
Original review Mar 23, 2022
Have to be verified to use my wallet to purchase now asking to be verified to withdrawal and was fixed so thumbs up!
Anonim
Talk to someone concerning my upload documents.
Customer service help me read the email correctly. That enabled me to complete the necessary request.
Richard
Money transfer
Updated by user Aug 07, 2021
Not refunded and I'm not satisfied with this company's business conduct
Original review Aug 07, 2021
On the 30/06/2021 I made a transfer for £350 from my barclays account under the reference NUMBER XEKQJBR537YFT THROUGH XCOINS TO MY PARTNER EVA BROWN it arrived at XCOINS under the reference number XEKQHNIOSTRK yet XCOINS told my partner that they did not receive it or they couldn't find it my question is how did the transaction leave barclays under one reference number (XEKQJBR537YFT) and arrive at XCOINS under another reference number (xekqhniostrk )
James
Can not log into Xcoin app
We sent a request to purchase from my checking account and now I can not sign into the account to see if the transaction was completed
Franc
Kicked off platform
I attempted to purchase more bitcoin after being a member for over two years, and they kicked me out and closed my account just because "third partys " flagged me, i lost money and screw xcoins
Tiffany
Issue with signing documents
Ive signed the confirmation documentation 7 or 8 times and they keep sending me an email saying that the doc was sent back unsigned. Im trying to get this transaction completed is it anyway some one can give me some assistance.
Lynnette
Verification
Verification documents submitted multiple times still not approved
Heather
Fraid
Updated by user Mar 24, 2020
it was not resolved that's the problem
Original review Mar 24, 2020
Someone stole my funds ticket number 18-0830-**** I keep emailing and kept being told that it was still being investigated to only look and see I have been lied to the ticket says it has been resolved no it hasn't I have not been refunding for the money that was stole from my account
Anonim
Purshase
Didn't work purchase declined make me upset and I don't know why
Pachia
Do not use xcoins.io unless you want to lose your money
Do not use xcoins.io unless you want to lose your money Because I needed a paypal balance, I lent my bitcoin through xcoins.io in exchange for a paypal balance, but unfortunately, my paypal account has been frozen Someone took away my bitcoin, turned to talk with paypal I violated paypal rules, this is a very trash thing, but I know there are many trash on the Internet, I am the most angry is not money, if even a platform Sucks, then, what's the difference with the scam? I contacted xcoins.io after the incident, did they me to contact paypal paypal has frozen my account, will refund my money? Then, great xcoins.io no longer respond to my mail, a website that looks very secure when you encounter problems when you come across junk, the website says, oh, the website is only responsible for making money, not responsible for security? Well, xcoins.io has no difference with the scam, he does not guarantee the use of security, you do not protect the money invested, or even do not protect your account Take the time to tell you that paypal does not have any cooperation or authorization with https://xcoins.io. So in the name of paypal, if the account is subject to freezing, if you want to invest If you think it will not happen to you, you want to use your account and money adventure? I want God to be with you
Raeanna
Bought Bitcoin With Card. Charged And Never Received
Bought Bitcoin two days ago with my card on file. Other than the first time, I've always received bitcoin immediately after purchase. This time I was charged on my credit card and received a payment receipt through their 3rd party processor PSVsupport.com via e-mail, but never received the bitcoin. I waited minutes, hours and then opened a support ticket. No Bitcoin. It has been days, I've called xcoins to no avail, so I called PSV who confirmed the payment was processed and charged by xcoins. I informed xcoins of this in the ticket and attached the e-mail receipt from PSV confirming payment and they have done nothing to give me my bitcoin. I'm still out the money and no bitcoin returned despite myself AND PSV contacting them. Disappointing. Expect more.
Linc
Xcoins stole my money I have proof
I been with xcoins a while and have over $25,000 in transactions . But recently I was in my Paypal account reviewing some charges and I found two of them that I wasn't sure about so I filed for payment reversal , well immediately after filing it I got a notification from xcoins.io that I had a payment reversal notice that I needed to fix and they provided proof of my item. Well I also logged into my xcoins account and saw that it was -$232 from the two payment reversal charges , but that same day I had a larger deposit to my xcoins account for $13,860 which the $232 was taken from as soon as it deposited. Well I also logged back on to Paypal and closed the payment reversal I had opened which should have fixed my xcoins negative balance which was deducted from my deposit but it didn't and it has been two weeks and xcoins will not adjust it or even respond to my tickets I have open. Help me get my money back please