Wynns Usa Overview
Wynns Usa has a 1.3-star rating, derived from feedback provided by 133 customers. In the Service Centers and Repairs category, it secures the 39th position out of 1094 companies.
Rating
Contact Information
Website
wynnsusa.com
Phone
(800) 989-8363
3606 Craftsman Blvd, Lakeland, Florida, 33803, United States
Wynns Usa Reviews
Alex
Warranty
I got my car about a month ago and my transmission went out. I need to get my car towed to a shop but dont know which shops I can use.
Dayanara
Questions about my warranty
No answer and no call back. So far, not impressed at all with the customer service here. When you need help with a warranty, it's not something that can be pushed off and sadly I'm left with no help.
TARA
Discontinued business' with no explanation
We have used this company many times for our customers. A particular customer came in twice in a month, they said they are no longer doing business with us. I ask for an explanation, something we may have done, Nothing, no explanation, no customer service, no management to help us fix this. We had to send a sad customer down the road with no other business in this area willing to work with warranty companies. Shame on you. *** poor customer service and business.
Tara
Why are we black listed?
They informed us were are "black listed". I talked to many people at the company just trying to figure out why and no one had any reason, I feel we should at least have reasoning for this decision. The customer will be at loss because no one around here wants to deal with warranties. I give one star due to awful customer service, I have to call and sit on the phone for hours to get answers and then this. Very disappointed
Leonard
To find out why y'all been jerking me around for the past 2 weeks
Hung up on me and I wasn't able to speak with a supervisor or manager and I'm the paying customer and I was tired that an adjuster has to be sent out to the dealer for the third time and it's been over 2 weeks
Anonim
Towing
Horrible ! Horrible contract service plan whatever everything about this company is horrible. Do not waste your hard earned money on this service plan they will give you the run around and not respect your time.
Shelly
Claims warranty
I purchased the premium warranty plan my clutch went Out 3 days later and they said that it didn't cover that when the brochure clearly says that they do.
Keri
I need a warranty number
Im unsure how to find my warranty info so i can get service done on my car. Can someone please help me
Jermaine
My car
My car needs to be approved to be fixed and the company that's fixing it call to let the warranty company know and get approved Wynn's was disrespectful to the car place that's fixing my car and it's still not been approved because they are closed
Victor
I want adjusters reviews both mechanics sent to my email
I want adjuster reviews sent to my email. Pacsaiv@***.com this outfit is a scam you had me do things warranty didn't cover and things that didn't need to be removed , removed knowing I was not covered
Anonim
To warn people not to rely on this company like I did.
I was sold this warranty from the Auto Dealer and was told it was no deducible and covered everything except routine maintence. Now my engine is bad. Took to 3 different mechanics who all said it has to be replaced. The warranty will not consider covering unless I pay for the mechanic to take apart the old engine, which in labor would be an additional $2,000-$3,000 in Labor. I already paid $2,200 up front to order the new engine, and now owe the additional $2,500 in labor.I certainly can not afford to pay another $2,000-$3,000 on top of that, just so they can send someone to consider paying the claim. Who would risk paying for this outragous demand with no promise the claim will be paid? People will not risk losing another $2,000-$3,000. They are preying on the people who need the most help with repairs. That is the whole purpose of paying for a warranty! The mechanic offered for them to come look at the engine, but they declined unless it is taken apart for them at my expense. Now I can't afford to go see my Grandchildren for Thanksgiving. I hope whoever owns this company is happy with what they are doing to people like me.
Michael
Never got my rebate when cancelled warranty
Cancelled my warranty shortly after purchasing my vehicle back in 2020 and it was in my loan. Would like a rebate
Jeff
Denied our first claim on a unsafe vehicle
Bought a 12 Wrangler had shakes check engine lights uncontrollable braking performance. After months of trying to get to the bottom we got a loaner and a appointment at our Jeep dealership. After all Wynns denied repair at first independent shop . Jeep dealer calls Wynns and told by Wynns because a brake line collapsed I was liable for all repairs. Now this vehicle and contract were current at the time of putting a unsafe vehicle in the shop per Jeep work needed to be done to get to the problem. When Wynns again denied the claim I became outraged and told them to cancel my contract. Of course they did on mine lol.. All I ask is that Wynns honor the needed repairs and I'll move on. Credit Acceptance isn't helping either. Run fast run far from this company.
Anonim
Sloppy service
Never pick up the phone hard to get in touch with no matter the time of day I call just terrible service
Barbara
Full of *** no good
Full of *** didnt solve *** n was wrongfully didnt do *** dont extend *** dont get Wynn warranty no
Rima
We are a repair shop and I can tell you this is the worst warranty company we have ever dealt with. They have us tear them down, they send an inspector and then deny the claim. Every time.
We are instructed to completely tear the car down to expose the problem (head gaskets, crank bearings ect) at customers expense. Wynn's sends and inspector who confirms the problme, then Wynn's finds a reason to deny the claim. Customer is stuck with a disassembled car and we're stuck with a bill no one will pay.