wowcher Reviews
Gift Cards, Rewards and Cashbacks

Wowcher

1.4/5 - based on 2100 reviews

Wowcher Overview

Wowcher has a 1.4-star rating, derived from feedback provided by 2100 customers. In the Gift Cards, Rewards and Cashbacks category, it secures the 4th position out of 198 companies.

Rating

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1 stars

Contact Information

Website

Address
69 Dalston Ln, London, England, E8 2NG, United Kingdom

Contact Wowcher Customer Service

Wowcher Reviews

1/5

Not receive good yet after 6 weeks

I ordered for an air cooling unit machine for over 6 weeks and did not receive it and payment has been collected from my account and l did not receive the goods. Delivery address was me71dr house No 99 Regards Rose Hassan 0794002****

5/5

I wanted my Wowcher date extended

I was 1 day out in my Wowcher Vouchers I called to ask if theyd extend the date by a day, they said NO!!

1/5

My order has not been delivered

Name Margaret Kulabako My order nr is 4498**** My wowcher code is 88YDFWR8MENF I did not use PayPal payment . I used visa card I paid on visa. I have sent my attached bank statements below. Phone nr +447496****44 Home address 8 storey street E16 2LT Email address Margaret_kulabako@***.com Iteam purchased is a 4 in 1 muti blender food processor from hirix International. I also paid for delivery I don't want to redeem my wowcher deals towards another available deal I just want my item my blender I purchased that's all. And I will never ever purchase anything again from wowchear 2 months weeks for my item waiting to be delivered have proff me contact them to get my item but I am completely ignored you don't steal money from cilents hard work and sweet.

1/5

Faulty item can't find company

I purchased a double divan bed Ive just assembled it as Im just moving into my new property and the headboard has a tear on the corner which is visible

1/5

Regarding my bed

I bought my bed 4 months ago off wowcher, durest beds and it has broken and I can't get intouch with them

1/5

Resolved: Status of my order

Updated by user Jul 31, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Jul 25, 2023
Urgent!!! When will my item be delivered, please? I am travelling on the 31st of July and need my item delivered ASAP Wowcher code: DVCDNE-58MQ5T Order no: 4541**** It was showing to be delivered yesterday 24th of July and today upon checking the status of my order couldn't find any update. This is so disappointing, Wowcher needs to do better and the customer service is bad no one to talk to resolve or update you.

1/5

Not happy with service

I have orderd a bed done all you ask wud like a refund orderd number 4542**** not happy just can I av refund

1/5

I want my Wowcher date extended

My 2 vouchers are 1 day overdue You cannot talk to anyone The only contact is via WhatsApp text and they said tough we cant do anything for you!! This pissed off phone number is the same as the one you contact free Nothing has been resolved Ill try again tomorrow, if still no joy Ill not be using Wowcher again nor will I recommend anyone else does Really pissed off customer!!

1/5

Expired voucher

I am new to the site and placed an order but did not realise I had to claim the voucher. Can my code be extended as it has now expired

1/5

Refund

I signed up for 60 minutes of laser whitening for £46 after I purchased the deal I then got in touch with the company to arrange an appointment. The company sent me a text message saying that they no longer did Wowcher deals so I would like a full refund and compensation for the whole experience being a waste of my time and money. I wanted to get my teeth whitening done before my wedding day but now its too late especially because I was relying heavily on the whole experience being a positive outcome. I have made past purchases on Wowcher but this is really bad practice. Im left feeling disappointed and very angry and frustrated with the whole ordeal. The company should not have been listed in your website and you should check that all the deals on your website are still valid. Its not the job of customers to purchase Wowchers to find out that the deals are not valid you should contact each company directly to check that the deals are still available its just a waste of precious time and money.

1/5

To speak to soneone urgent

99.00 x 1 mystery holiday just added it self on I did not put bank details inscription I looked and tried to book for the 2 x mystery holiday only looked at I c I could not enter any details as never had them at hand person who was to come with me pulled out ili read I had to contact you within 2 days to confirm booking I read I had 14 days to cancell if booked I would like a full refund please

2/5

Selling fraudulent goods

Hi. I bought Adobe Lightroom Classic Order Number: 4531**** Item Number: 5421**** Valid from: 29 Apr 2023 to 28 Jul 2023, this sent me to Software-Distribution.com. who provided me with a download and product key. The software now errors, and Adobe support say the product is not genuine and I may have been a victim of fraud. Firstly, I inform you that as a reseller, you may not have ben aware that other sellers are trading illegitimate good and want to take it up internally, and second, I require a full refund. Not another voucher, a full refund as I feel as the "face" of the transaction, you bear some responsibility. Please can you action my refund immediately and inform me when you have done so. Kind regards Andy

1/5

Not received order

Ive paid for the canvas now I cant redeem them! I did pay for delivery and on WhatsApp they saying I havent witch I have! I cant redeem my couches its not letting me

1/5

Service and delivery

I have ordered a 3m × 3m gazebo couple of weeks ago I'm still waiting for my item this is not the 2st time this has happend mind it's been a few times before I really appreciate it if you would send me my item ASAP as you are taken payments off me I'm not happy at all so please sort it out ASAP thanks

1/5

Damaged

Damaged product on delivery and going from pillar to post trying to find out how to contact someone. Still trying

3/5

No customer Service accept useless words. No consumer protection regarding purchases or Vouchers.

DCancelled item quickly after purchase. A Apple MacBook refurbished £219. Came 7 days late and not next day as paid for. MacBook came in a plastic bag and no other packaging to protect it. I refuse to open it to put the return form in the MacBook as requested because after being in Transit for 7 days it may be already damaged. If I open it then Orion Computers ltd say that I must package it securely and if they get it back damaged then I will be held responsible Hence I am not going to open it prior to returning it as their failure to put any bubble wrap or boxing around the package may already have resulted in it being damaged I will package the MacBook with bubble wrap Un-opened and put it in another parcel bag and send it back by tracked delivery. I will video a witness with the unopened original parcel and proceed to package it securely all on Video as proof it has not been opened by me.

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