worx Reviews
Equipment

Worx

2.6/5 - based on 636 reviews

Worx Overview

Worx has a 2.6-star rating, derived from feedback provided by 636 customers. In the Equipment category, it secures the 5th position out of 656 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(866) 354-9679

Address
10130 Perimeter Parkway Suite 300,, Charlotte, North Carolina, 28216, United States

Contact Worx Customer Service

Worx Reviews

5/5

Sitarakennelly@***.com

Hello I have been trying to buy a worx charger for my strimmer with the numberWA3841 its a 18 v but I can only find 20 v can you please help me ty

5/5

JUST TO LET EVERYBODY THAT IVE ALWAYS BEEN HAPPY WITH MY WG 180 WEED TRIMMER,,AND I WAS VERY HAPPY WITH ALL THE WORX OTHER EQUIPMENT I HAD(UNTILL SOMEBODY STOLD IT ALL),THANK YOU,,

I HAVE SOME VERY FAMILY PERSONAL THINGS ON MY MIND,SO I FORGOT JUST FROM YESTERDAY TILL TODAY BUT I BELEVE I SPOKE TO REBECKA,SHE TOLD ME THAT A WORX 20 VOLT BATTERY WOULD WORK IN MY WG 180 WORX 40 VOLT WEED EATER BUT IT DID NOT WORK.SHE TRIED TO HELP ME THO,SO GOD BLESS HER,IT JUST WOULDNT WORK THO.THANK YOU ALL,,I HAD ONCE THE WHOLE WORX OUTFIT WITH ABOUT 6-8 DIFFERENT ITEMS ALL FROM WORX,, SOME STINKING THEIVES STOLD ALL MY BELONGINGS EXCEPT MY WG 180 BECAUSE I HAD IT WITH ME,, I DONT KNOW WHENEVER ILL BE ABLE TO GET ALL MY THINGS REPLACED AGAIN,, BECAUSE IM AN AGE 67 SENIOR CITIZEN AND ALL I RECIEVE IS $900 PER MONTH S.S I. DISABILITY/SOC.SECR. AND THATS ALL I GET,,SO WHO KNOWS WHEN ILL EVER BE ABLE TO GET THE WORX TOOLS I ONCE OWNED,, I DONT AND NEVER HAVE STOLED FROM OTHER PEOPLE,,I WAS RAISED UP IN THE HOLINESS PENTECOSTAL BELIEFS,, IVE ALWAYS HELPED OTHER PEOPLE ALL MY LIFE EVEN OPENED MY OWN HOMES FRONT DOOR TO HELP THE HOMELESS UNTILL I HAD A HOUSEFIRE IN MY HOME OF 27 YEARS,,I HELPED AT LEAST 850-900 TIMES WITH HOMELESS PEOPLE IN A 4-5 YEAR PERIOD NO MATTER WHAT COLOR OR ANYTHING ELSE NEVER MATTERD TO ME,, I WAS THERE FOR EVERYBODY AND DID THIS WITH MY OWN INCOME AND NO HELP FROM ANYBODY ELSE,, THANK YOU ALL FOR YOUR TIME AND GOD BLESS YOU ALL. SINCERELY;RICHARD L.WIXOM richwixom620@***.com 101 Nth B ST APT 3 LA HARP,ILLINOIS 61450

1/5

Order a guard for my trimmer

Talk to someone about ordering a guard for my weedeater and I need to talk to someone and make sure I get the right one. Please call me back at 972571****

5/5

Just do the call

A previous order was cancelled and I received no notification. I found it when I was tracking the order. I had a difficult time finding a number to call. When I was able to contact a person they were helpful and I should receive the tool that I had ordered. I have 6 different worx tools and I have been satisfied with all of them.

1/5

Haven’t received my order yet.

Order was made a week and a half ago. Still waiting on my order. Called the customer service number and got hung up on twice.

5/5

Trim Line on lawn trimmer will not feed

My WORX Lawn Trimmer had a part that was broken. I called Customer Service, and talked to Christina Nedrow of WORX. She was so helpful and nice. She was very patient in trying to help me find the part number, etc.. She then gave me a suggestion of what to do and to get back to her on her email at WORX. I did what she told me and she went the extra mile to help make the issue go away and me feel happy with WORX. If anyone ever has problem and gets Christina at WORX Customer Service you will be treated like no other customer service department has treated you. Hats off to the company for having such a GREAT employee as Christina.

1/5

3 Lawn mowers from your company, F"!not working

I have 3,Lawn mowers we purchased from your company, in the last year, not working?!My F grass needs mowed, i like a refund for all 3?,or you can send me another New* Lawnmower, that works* my house # 513-271-**** / cell# 513-886-**** Thank you ,Sincerely Alice Bryson grass

3/5

Parts

Hello Im trying to located the line guard and knife and screws for a WG170.3.can you please help with with price and availability. Thank you very much. But it has been a long time since my emails and still waiting on a response. I really thought Work was a serious Company but they have felled way too short have not maystay aeayg

1/5

Follow up credi

A credit was to be put on my cc there was a discount the did not come thru I did call but nothing happened

4/5

Niet leveren van gratis accu

Ik heb 19 mei 2023 een Worx accukettingzaag gekocht bij Praxis Spijkenisse. Er zou een gratis accu nagestuurd worden door Worx. We hebben nog niets ontvangen.

1/5

I can’t talk to anybody on the phone.

I bought a vacuum on July 2. I was told it would be 7~10 business days for delivery. I still havent received it. I dont have an order number.

5/5

Needed a part for my WG772 Mower

My mower is a discontinued model, and I couldn't find the part I needed online, so I called 866-354-**** and Ykyri answered. He was VERY helpful, courteous, and professional. I hope all of your people are as good as he is.

4/5

Hydraulic oil

My WG323 Chain Saw/Pole saw, when hanging up or carrying it leaks hydraulic oil all over my floor and my clothes. Am I doing something wrong or is there a problem with the saw? I have used the saw one time and plan on using it today 6/10/23. Please get back to me as soon as possible please Thank you William Bodi

1/5

Product stopped working WG170.9

I have tried multiple ways to reach your company about my product stopped working. Went through troubleshooting, with no resolved. Tried calling customer service & I keep being put into this type of systemsEXTREMELY FRUSTRATING

2/5

Resolved: Hedge trimmer

Updated by user Jun 05, 2023

Company resolved the issue.


Updated by user Jun 05, 2023
I received the trimmer, sent it back unopened! I will find another and better trimmer! No more Worx products for me!

Original review May 06, 2023
Since I didnt have my discount number, I wish to cancel the order for the 22hedge trimmer. The order number is RWD-34894****, ordered online. Cancel this or I will return it unopened!

1/5

Defective new product

Get fax tone when call cust SVC number. New trimmer. Wont advance string(auto advance) string spool came off ..they only delivered one spool with new trimmer blower package combo.

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