william-hill Reviews
Gambling and Lotto

William Hill

1.6/5 - based on 103 reviews

William Hill Overview

William Hill has a 1.6-star rating, derived from feedback provided by 103 customers. In the Gambling and Lotto category, it secures the 34th position out of 222 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
(855) 754-1200

Address
6325 S. Rainbow Blvd., Suite 100, Las Vegas, Nevada, 89118, United States

Contact William Hill Customer Service

William Hill Reviews

1/5

Not happy to get my promotion

Got a restricted account for no reason for 3 months then it stopped working for the freebies for a week then I got a restricted account again Iv lost out on epic weekend free bet 5 pounds and all the free spins and the scratch ov the day and the bounce drop and the free spins on vagus page for the past few months

1/5

Can,t open my password

My username and password won,t open is there anything I could do. I like to bet.on NFL and college And I can't open¹+

1/5

Loss 405£

Closed my account after winning 405 £ Had. Problems with verification, when have redmi note 9 it's good quality phone ,as been told low quality pics as well.

1/5

Can't verify my account

Hi , I didn't received any answer from them , I can't withdrawal my 400£ as from about a 3 months I'm trying to verify my account, I always receive messages that I need to send better quality pictures, when I have redmi note 7 this phone have good quality pictures I think. Thx for keeping eye on my profile:)

3/5

Customer service does not exist. Company have made it so hard to contact anyone

I tried to contact someone in the company regarding a bet. I gave up. It was made so hard that I had to give up. I put in so many details nothing. I tried to call and realised I was being called a pissed customer. I do not use or understand that language.

1/5

Payment

Withdawn money and not recevied it just wanted to no y and wen will it go into my account thankyou very much

1/5

About my football battery this morning

I have a football bet this morning 3 teams, 2 of them they won, and one of the team has been cancelled. And I don't get anything back

1/5

Documents verification

Hi I'm waiting all day for my verification , also have screen shot s of all online conversation and emails , can u explain me how long do I need to wait for my verification? I made deposit of 5£ and I'm trying to withdrawal my winnings but I can't as I'm trying to verify my account from couples of days so can we make my verification go through? My details are . Email - rzaloga65@***.com Login - Rafi1998 Name- Rafal Zaloga Dob - 09-03-1998 I did send all verification documents.

1/5

Says I have self exculded

When I ask they hang up and there is money in the account nobody cares not interested they are unbelievable

1/5

To get unblocked

I have temporary been blocked on my account and I cant even log in I want to get things sorted as soon as possible thanks

5/5

Scammer opened an account

Hi Good Afternoon hope you can sort this out asap ,got a email today saying welcome to William Hill some scammer has opened an account with yourselves vis my email address , obviously I havent done this as I dont gamble , please close account before anything untoward happens .username given

1/5

Fraud

The only way to get in touch is thru chat! Waited 35 mins, was told someone would contact me regarding an account that had been opened using my email, was verified (god knows how) and allowed an account to be established. Tried every phone number going, all dropped out. WH have not been in contact in anyway regarding this fraud and my credit could be being ruined and they do nothing!

1/5

Can't access app or website. CS Tel cuts off.

Can't access app Can't access website Can't call for help as CS Tel cuts off. I have an UK account which I have not used for sometime for medical reasons. When I try to log in by any method I get an error 403 message. Please help soonest!

1/5

I have been cheated by William Hill.

Original review Mar 12, 2023
I was playing Adventures beyond wonderland when it landed on a Walter spin which gives you two spins in total. I had placed a total of £3.60 with 80 pence on a Walter spin. The wheel landed on a Walter spin which after gave me a total win of £77. First spin was £25 and second spin gave me £52. After my winnings the game went off totally. I was not even able to load the game back. So I called customer service. After all the checks, I was told the game had gone under maintenance. After two days from the 10/03/23 , I called again and I was told there were no winnings. I went back to my chat where I was told the game was under maintenance to take a screenshot, and it's disappeared but all the other conversations are there. I have been scammed and I want my money back. If not I'm ready to take this further. Don't take me for a joke. You can also see from below that when I search for the game it does not show. This search is recent with a video just to prove to you that the game has totally vanished on William Hill. I even cleared my catch and reinstalled the game as I was told but this has not changed. I am totally fuming

1/5

This is the final draw with William Hill already. First time I took it as a loss but after this, there’s no way in *** I’m placing another bed with them.

Updated by user Apr 01, 2023
So the gaming board head go back to me with this, and they ruled it in my favor cause the rules even see in nfl.com so William Hill has 20 days to pay me the full amount still does not feel like a big win for me but I’ll take it and hopefully the guys that place the...


Updated by user Apr 01, 2023
Rumors on, YouTube might actually be true. I reached out to two reporters both that cover sports betting told them my story and no response they might have control of some part of the media.

Original review Feb 27, 2023
I won a bet on a Super Bowl prop: will the lead change in the final minutes of the 4th! The lead changed in the in the last 0:11. Oh, so not only that they were down for three days right after Super Bowl but the mark my ticket as a loser I did so much research on that ruling I finally got a verified testimonial on that ruling and now that you even Google, or look it up to research the first thing on the ruling comes up with these exact words. (Attached picture) Even the customer service person that was helping me thought it might've been a mistake but when it was up held. I asked him for some kind of verification on that ruling on they couldn't say or provide anything... they confirmed my name and number just in case they decide to pay it out. And I had to take it up with the gaming board if I wanted to dispute it.. just glad there's other options now for this service..

1/5

Fell for their fake scam site

Saw an add saying Florida gambling online and looked it up. Signed up and funded an account. Immediately couldn't log back in. Tried chat support for every state listed (LV NJ FL etc) and they said I do not have an account and have not funded a non existing acct. I have bank statements of them pulling money from William hill NJ (again NJ customer support says I did not have any funds with them) and they have all told me even though I signed up a Florida account they don't bet in Florida. But I'd have to contact Florida support. But they don't bet in Florida right? Oh wait they lied and Florida customer support told me I didn't fund anything and they don't have any info on me. How do you keep pulling money out? Time for a class action. My lawyer is already working on it. Good luck with these scammers.

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