Wildgame Innovations Overview
Wildgame Innovations has a 1.8-star rating, derived from feedback provided by 112 customers. In the Hunting, Fishing and Camping category, it secures the 13th position out of 128 companies.
Rating
Contact Information
Website
www.wildgameinnovations.com
Phone
(800) 847-8269
602 Fountain Parkway, Grand Prairie, Texas, 75050, United States
Wildgame Innovations Reviews
Amaia
Customer service SUCKS
Cannot get through ever. What a joke spend money on their products and their customer support never answers or calls back.
Anonim
Bad trail camera
Bought 6 24mp cloak lightsout wildgame innovation trail cameras and none worked.Talked to customer service and they are suppose to send me 6 replacement cameras.Havent recieved them as of 8/20/2023.I am hoping to receive them.Hopefully wasnt just a bad promise.
Tammy
Can’t ever get a hold of no one spend all kinds of money for product that don’t work
Called and called always get a busy signal wait on hold for 3 hours this dont work for me. All I want is for my camera to work
Djuna
My encounter is junk and customer service is beyond a joke.
Unreasonable hold times just to be cutoff and the have to start over again. Nathan gave me a email so I could get ahold of him without having to wait on hold, guess what he hasnt responded to my emails either. I will tell everyone I know to avoid wildgame innovations like the plague. Unsatisfied is a great injustice to how I feel about this camera . Ill never make this mistake again.
Delvin
The SD card will not connect via a USB on a card splitter. Worse yet their customer service line 1-80*-***-**** is disconnected is disconnected. Customer service line is disconnected
Customer service line 8 00-864-**** has been disconnected. Trail camera is flawed at best. Good heavens, they're making me enter at least 100 characters in this message this is as much crap as the camera that I can't return can't get customer service on and the camera is a total piece of crap. If you read this don't buy any WGI trail cameras. You'll be sorry.
Haroldine
Feeder problems
Says short after each cycle...reset and tried other expensive batteries. Has done it right from the beginning
Richard
Canceling Service
Havent been able to talk to representative for over two weeks longest waiting for over 46 minutes not acceptable n keep trying every morning n all l get is recording ,,wait for next rep to help you n never an answer,,,
Richard
Cancle service
Cant get anyone on th phone when calling different times on different Days unacceptable ,,waiting on line from 20 minutes to 46 minutes th longest and still havent talked to no one and Not received a Callback even after leaving my callback number
Richard
Can’t get no one on phone or no one to return my call
Have not received any photos in two weeks on my Camera ,,Was on hold on line for 46 minutes,, unacceptable,,called 888-508**** # and left my cal back # twice n no one returns my Call
Todd
Tech support
Tech question. How long between pictures on the Kicker Lightsout 18 megapixel camera? How long is the delay?
Sathvik
Account
I was charged twice for my cellular service with a terra cell camera would like a 12 refund or some kind of reimbursement
Natausha
False warranty claims and fraudulent business
Equipment breaks after less than a year in active use followed by a complete lack of customer service after multiple emails and phone messages requesting such assistance, and the general perception industry-wide that this company is a scam. I have 6 cameras now less than 2 years old ...none of them work at night! I have been voicing this issue for 6 months in every format available...but no response. So, I will attempt to make a formal complaint with the Ohio Attorney General's Office in the Consumer Protection Division against your company. Maybe that will get the attention of WGI and Plano. As a private business owner I truly resent being lied to about warranty service since I am personally responsible for ensuring the quality of my own products.
Anonim
Terrible Customer Support
The camera is out of warranty. I am aware of that. I just want to know if there is a repair center that I can send the camera to for a second opinion and trash it if it is beyond repair. I've written to Wildgame Innovations two times. No response. Called three times. Gave up trying to reach someone. No response. One voice message. NO response.
Regis
Still waiting for phone call back 3weeks ago
Been trying to get a hold of yall for over three weeks still have not read heard back from you about my game camera that I cannot get to work I have left numerous messages do not know what the problem is please give me a call back 501410 **** I name is Greg
Fulton
Customer service sucks a big
Spent over 6 hours on phone in last two days and no one will ever answer, email them no response email them no response do not buy there cameras you will be very upset. Rut is just now getting good but camera will not work.
Teddy
Two days waiting for customer service to pickup the phone
Called 9/19 and 1st time left phone number at 1:30pm, 2nd time on hold for 35 minutes and you hung up on me. 3rd time on hold for 1:15 hr and again you hung up. Called 9/20, at 8:00am on hold for 1:25 min no answer, called a different number, on hold for 20min and then again left my phone #. If this is solved I will remember when buying again!