Wells Fargo Overview
Wells Fargo has a 1.5-star rating, derived from feedback provided by 1900 customers. In the Financial Services category, it secures the 7th position out of 1724 companies.
Rating
Contact Information
Website
www.wellsfargo.com
Phone
(800) 869-3557
420 Montgomery St., San Francisco, California, 94104, United States
Wells Fargo Reviews
Anonim
Otp on my email
I want to get OTP on my email (bilalahmadkhan678@***.com) instead of phone (+197********). I will be very thankful to you for this act of kindness.
CAMILLEH
Wells Fargo does not believe in the privacy rights and the civil rights of the customers
I was told in writing by Wells Fargo So called ECMOs that Wells Fargo has no email or website for online complaints and has no managers or supervisors. Customers like me find no REAL Wells Fargo site to complain but here. Wells Fargo is refusing to use my mailing address as indicating on my account preference. Wells Fargo is ignoring my privacy rights and my civil rights, Wells Fargo is refusing to follow the laws and regulations. And my account preference. I have been a Wells Fargo customer for more than 35 years, for all the past 32 years my account mailing preference is a P.O.BOX. For the safety of my mail and for my privacy. Everything was fine till the last 2 and half year When Wells Fargo start the illegal activities and contracted the customer service to a company called ENTERPRISE COMPLAINTS MANAGEMENT OFFICE (ECMO). Since that, Wells Fargo decided not to use my P.O. Box. Anymore and they start directing my mail to my residential address. In the last 2 and half years, I complained to Wells Fargo more than 95 times and requested not to mail anything to my resident but all the complaint were answered by a copy and paste standard letters even the answers to my complaint were mailed to my residential address when my complaint and my request is to mail to my P.O.BOX. Not to my resident. The Wells Fargo working from the comfort of their home employees from the ENTERPRISE COMPLAINTS MANAGEMENT OFFICE (ECMOs) do not read my complaint they only copy and paste standard answers and mail it to my residential address when in my complaints I provided the P.O.BOX as my mailing address and I did not provide my residential address and my account mailing preference is my P.O.BOX. The contracting company ENTERPRISE COMPLAINTS MANAGEMENT OFFICE (ECMO) are refusing to send my complaint to a REAL Wells Fargo manager. Wells Fargo is refusing to address my issue properly, Wells Fargo is refusing to investigate, Wells Fargo is refusing to follow the rules and regulations regarding my account mailing preference, and they send misleading answers, and they do not even read my complaint before they answer it, The people who answer the complaints for Wells Fargo are labeled ECMOs , Those are inexperienced people who are working for the contractor ECMO from the comfort of their homes without any supervision not under Wells Fargo's Management. I tried to speak to a Wells Fargo manager or supervisor, but I was told that Wells Fargo contractor's employees who answer the complaint are working from their homes and there have no way to connect me to a Wells Fargo manager or supervisor because they are independent contractors, they do not work under the supervision of Wells Fargo bank they are working for the contractor ECMO. So, after more than 2 years of complaints to Wells Fargo and to everywhere they have authority over Wells Fargo and after more than 95 complaints, Wells Fargo still did not address my issue properly and did not solve it and Wells Fargo is still denying me the right of privacy when I do not want the bank to send the mail to my residential address. And Wells Fargo is still refusing to use my P.O.BOX mailing address as it is indicated on my account preference. Every time I receive a Wells Fargo mail to my resident, I submit a complaint with a copy of the new letter but the Wells Fargo working from home employees do not read it, and they say you did not submit a new evidence. I have tons of letters from Wells Fargo as evidence that they are mailing to my residential address.
Koleson
Truck payment
I sent two checks; one was issued : 15,071.37 , the second check was issued 60.00 . In which your company should have received them by now!
Amand
Title
I want to know if you can help me to release a car title because I cannot label the car and if you can send it to me by mail at the address 56 1/2 john st Westminster MD 21157
Anonim
Lost credit card
Restaurant lost credit card. Called Wells Fargo to issue new credit card. Agent was very helpful and knowledgeable
Abdurahman
To speak to a agent
You're phone system sucks it took me 30 minutes to talk to a agent uuuuu uuuuu uuuuu suck suck suck suck
Anonim
Looking for a certified check to clear my account
I deposited a certified check at an ATM. I just called the bank to check the status. The lady said you were holding the check for nine days. That is not acceptable. I have been a customer for 13 years as soon as the check clears, I will cancel my account at Wells Fargo and bank elsewhere.
Roger
Paperless billing
Banker told us how to resolve the issue. Just need to access paperless billing. It has to be accessed by just the primary cardholder.
Anonim
Witholding monies
WF is holding my insurance claim monies "in escrow" instead of releasing them to me in full. They will only release it in thirds.
Michael
Not happy with Wells Fargo right now
I booked a flight for my son on Priceline to bring him home and Wells Fargo declined the payment without first notifying me. You declined the payment and then asked if it me who did it. You should have notified me first before declining the payment. Hopefully it will work out.
Anonim
Car title
I called for a copy of the car title with Wells Fargo has released the car has been paid for for 2 years. I need the copy of the title removing Wells Fargo off of the title. The service tech informed me that it I should receive it with in one week. I has been over two weeks and I have not received it as of yet. I need to clear up a major issue with department of motor vehicles.
barbie
Account complaint
i had a savings account for a long time in case i wanted to order on line i opened another account not a checking account as they said when i order i would take ammount n put it into that account i didnt want no more in it then what price of things ordered started out 5 bucks few weeks ago i was still able to go to atm draw from savings well couple weeks ago i went to atm to draw it said insufficent funds i knew dam well i had money in savings account *** me off so i drove to helena went to bank i was able to get money there but not at atm i asked the lady what the *** is up she said money is in checking account n just enough in savings to keep it open i didnt have no fee for savings im trying to save not spend but... checking account costs 10 dollors a month i didnt move money there nor did i give permission for them to there was every excuse in the book i said i am closing both accounts cause im not paying 10 bucks a month on money im saving they woulda ended up with it all i think that is a violation which ive heard they have been in trouble for lots shame on you people your dam lucky i took money n closed accounts n didnt turn you in for that stay outa peoples accounts will i ever bank with you again *** no n i dont recomend you to anyone ive heard threw time alota complaints similier or other things you have done to people i made no interest cause you were stealing 10 bucks a month for the account
Ashlee
No consistency
Original review Jun 12, 2023
One week I deposit my check on Saturday afternoon, and funds are immediately available. The next week I can deposit an almost identical check at same time and day of the week, and they hold the entire amount. Nobody can tell me why that is, but Ive explained I need consistency because I cant afford for them to hold my money!
Jonnie
Resolved: Fearful of security of debit cards
Updated by user Jun 08, 2023
Company resolved the issue.
Updated by user Jun 08, 2023
They had no solution to offer so I closed all of my accounts and went to another bank. I would not recommend Wells Fargo to anyone, especiallu if you are on a fixed income.
Original review May 09, 2023
3 times in the past year my debit card was compromised. This leads me to believe the problem is internal. Especially since I had my last card for only 2 weeks and fraudulent charges were appearing. Tried to resolve it over the phone,but was unable to. That was Saturday, then on Sunday when I tried to make a purchase it wouldn't work. On Monday I went to the bank in person to see what happened. I found out the person I had tried to talk to on Saturday had reported it as stolen. Since I would have to wait AGAIN for a new card, I decided to close my accounts with them. I do believe Wells Fargo has an internal security problem.