VOOPOO Overview
VOOPOO has a 1.9-star rating, derived from feedback provided by 249 customers. In the Cigarettes and Tobacco category, it secures the 7th position out of 229 companies.
Rating
Contact Information
Website
www.voopoo.com
Phone
+867 552 320 1586
Nanshan District, Shenzhen, Guangdong, 518101, China
VOOPOO Reviews
Sunny
My voopoo drag is saying time out!!!
I I get panic attacks if I dont have it Im serious it helps my pain so much. Can you please call me at 180****-****
Sajid
Claim
I have bought Argus G on 14 July 2023. Its auto puff is not working. I have press button then I can take puff.
Anonim
Payment issue
I purchased only one vape which is I seeing my bank statement I have been charged three times please check for me thank you!
Stephanie
Complaint
Updated by user Jul 28, 2023
Nothing to update unfortunately…. Apparently they don’t care about producing quality, lasting products OR adequate customer service
Updated by user Jul 28, 2023
Never heard anything back from voopoo…. I will never purchase another product made by them and will continue to tell fellow vapers their products are not made well / don’t last
Original review Jul 24, 2023
Bought 2 mods last Christmas and both are faulty in the exact same way (battery door wont stay closed for anything. ) Ive tried reaching out and gotten no reply, I attempted to call their customer service number and there was no option for English. I sent numerous emails and have yet to get a reply.
Sandra
Voodoo vape
Vape keeps shutting Down. Keeps saying atomizer short. Went to vape store afew times and changed coil and battery still does it
Ashley
Never received my Vinci 3 I ordered
I ordered the Vinci 3 and I have never received it I have been waiting and waiting and waiting and it has not came
Anonim
Its a trash
after 4 weeks of use it started auto firing on its own no physical damage then I leave it on for 5 minutes in my room and come back to find the coil has melted the plastic and there is a burnt smell in my room
Theresa
Checking on my order from March 21 2023
Why is it taking so long to receive my order be patient it's taking way to long to get my order won't
Sherie
Warranty
My vape module broke Within 2 weeks of having it. The store will only give me 25% off another module. I have tried emailing VOOPOO for help but they will not respond to my emails. I tried calling customer service phone number and I do not understand Chinese. So I am stuck with a broken mod that's under warranty.
Robert
I can’t get any help can’t make call to china
Malfunctioning Mod /Dangerous 200w mod wouldnt recharge once and it sent all power a dangerous hit help
Cassie
Broken mod after only having 14 to 16 days
I have had probably 10 voopoo vapes, and every one of them has tore up one way or the other not long after purchase one I had the charging port come out of this one the top of the mod broke off where the tank screws in and I cannot remember the countless others that have broken or been stolen
Rich
Coils
Need voopoo us contact info been 2 weeks now and got an email stating tracking can't be provided counterfeit postage
Jamie
I'm not receiving my prizes
I bought 2 argus xt's and I am not receiving my prizes None of your telephone numbers work and your customers support is horrible
Jamie
Customer service
Updated by user Jun 01, 2023
They did nothing. No email and no phone calls
Original review May 02, 2023
Got a fax line. I've bought 2 of your argus xt's and I can't redeem my prizes I would appreciate a good will token and give me something nice or I'll stop buying your brand.
Tammie
Defective Drag Q
Updated by user Apr 26, 2023
I recorded a video of my defective device as requested by them. Spent two hours attempting to send to them through the method they requested.
After receiving the video, they requested another one. I finally gave up because the time and frustration with this whole ordeal simply wasn't worth the price I paid for the device.
No resolution and no apology. And no more Voopoo for me.
Updated by user Mar 31, 2023
Have been contacted by tech support. No resolution as of yet and I don't expect there will be.
Original review Mar 27, 2023
I have had this for one month and it has stopped working. Please advice as to how I get a replacement or refund under my warranty. Otherwise, I will be taking further action against your company. Tammie Williams 706-581-****
Anonim
Damaged Purchased Item
I n order a new device which is a drag 4 mod and the screen is all stretched to *** I have contacted voopoo and the best they can do is give me 10 dollars back on a 70 dollars device so people out t1here wanting to buy a voopoo you're taking a risk.