vimeo Reviews
Hosting

Vimeo

1.4/5 - based on 319 reviews

Vimeo Overview

Vimeo has a 1.4-star rating, derived from feedback provided by 319 customers. In the Hosting category, it secures the 3th position out of 140 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(212) 524-8776

Address
330 West 34th Street, 5th Floor, New York City, New York, 10001, United States

Contact Vimeo Customer Service

Vimeo Reviews

1/5

Cancel didn't want

Please stop trying to take out money from my cash app I didn't want it I tried to cancel it but it won't let me ty

1/5

I am trying to cancel my subscription

They trying to take my money and I dnt even know what this is so need to talk to somebody cause this make no sense

1/5

Overcharge on my account!

Please refund the new charge on my account and either give me a lower charged service or cancel my account!

1/5

I am having problems with my Vimeo account

Updated by user Aug 23, 2023
AFTER 2 DAYS AND NIGHTS OF MY RECHERCHES TO RECIEVE VIMEO HUMAN CONTACT ..WHAT IS MORE THAN DIFFICULT..I RECEIVED FROM PISSEDCONSUMER THE RIGHT EMAIL ADDRESS FR.VIMEO. 23.8.23 I RECEIVED THE VIMEO ANSWER: THAT VIMEO TERMINED MY VIMEO PRIVET ACCOUNT! BECOUSE ' OF...

Original review Aug 23, 2023
THAN YOU FOR YOUR SO KINDLY ASSISTANCE. THE PH.NU.WAS NOT WORKING.AUTOMATIC.ANSWE:...THE NUMBER DOES NOT EXISTS. THANK YOUR SENDING ME VIMEO ADDRESS ..PRIVACY..VIMEO TEAM RECIEVED MY 2 EMAILS W.8 PHOTOS- EVIDANCIES.SEND ME REGISTRATION NUMB.FROM MY CASE..22.8.I TRIED RESET PASSWORD. THE MESSAGE: AN ERROR ACCURED..SOMETHING STRANGE OCCURRED..TRY AGAIN? ..I MADE TO ALL PHOTO EVIDANCIES! AND WILL RAPPORT ALL..WHAT IS NOW GOING UP ..

4/5

Downloading problems

Waiting for finl istructions. Can't work on my company with what I've been told isn't working Mabe there final instructions will work.

1/5

Mistake by deleting account

Hello, our Vimeo account was deleted by mistake. juliajohnsson108@***.com On this account, films that we made over the course of 5 years were collected. I beg you to help me with the restoration of my account and films, I want to make a payment for a year in advance.

1/5

Chatbot loop not solving my problem

Reset Mail for account doesnt get through tp my email. Probably fended by safety wall. Still need to reset passord to enter account. It is regarding IFse video. Email addres either info@***.no or gry.slotteroy@***.no

1/5

Cancel service

Its pending in would like to cancel services and talk to somebody before they charge me $240 and I've not used it in a year

1/5

My card was charged 144 I am not member. Please return money cancel and refund mnoey

Fake charges. The company doesnt have good customer service. I have blocked payment on my card. Please reply

1/5

Verify my cancellation notice

I had given my credit card number to a friend to subscribe in July 2022 and he no longer using the account and my card is being charged . I need to stop that . Thank you

1/5

Customer Service not available

I have just renewed my subscription and deleted a number of videos from my library. I am attempting to upload a short video. I am given a message: "you ran out of your limit/upgrade your subscription." What? Deleted more than twenty minutes of footage, but can no longer submit a ten minute video? Absurd.

1/5

All my videos blocked

Trying to contact Vimeo! No one answer emails go days my situation is URGENT AND NEED TO BE SOLVED ASAP. My business colapesed because of you. My clients cant see any videos on my site . I payed already for upgrade and nothing changes for a week! I want resolve of this issue asap or I have to go to court My email- katiaharmobyofbeauty@***.com 786-779-****

1/5

Impossible to resolve issues or connect with a person by phone

Erratic acceptance of PayPal for payment when renting videos. Pushing issue to PayPal instead of resolving glitch in their system. Passive email responses. Impossible to connect with anyone at their customer service number

4/5

Need a one time video without watermark for my business

Hi Team Vimeo, I have created a free account on vimeo and created a video with free templates. And i want to use that video without watermark and for commercial purpose. Could you let me know a way I can one time purchase that video from vimeo. regards

1/5

Cancel account

Updated by user May 16, 2023
I cannot edit my review down below, I realize there is typos and a few things I need to change but I was only allowed to edit it once, And it obviously needs to be edited more than once.

Original review May 16, 2023
Sigyn up for 30 free days of dog TV. After 3 months of searching trying to figure out how to cancel, while being charged $25 per month. I finally was able to dig and find out that Dog TV was a side company of Vimeo OTT. Dog TV makes it seem so simple, to cancel through Amazon. I signed up with my Amazon fire stick. Long story short, Amazon has no record of me having any subscription with dog TV through them. Although, the only way for me to cancel is through Amazon. Dog TV has zero way of getting in touch with them. They have anemail address, but no one works it or answers it. Once I was able to tie together that Vimeo OTT was dog TV, I got a phone number that was total BS it was a cell phone number that no one answered, obviously. Then I ran into pissed off consumer.com And they gave me a second phone number. I called that number, and after going through 10 to 15 minutes of the automated system, I was hung up on.

Sign In