University Of Phoenix Overview
University Of Phoenix has a 1.3-star rating, derived from feedback provided by 302 customers. In the Universities, Colleges and Schools category, it secures the 2th position out of 330 companies.
Rating
Contact Information
Website
www.phoenix.edu
Phone
(866) 766-0766
4025 S. Riverpoint Parkway, Phoenix, Arizona, 85040, United States
University Of Phoenix Reviews
Makayla
Does not release excess funds in time allotted
In August 2022 The University of Phoenix received funds to cover my classes. Here we are in October, and they still have not released my excess funds. Since then, I have received more funds and those to have not been processed. They say it is a system error that did not generate the debit memo. If it is true, then someone should be monitoring this. Now they say someone will review my account and issue the debit memo. If the account had not been reviewed, how would the system generate the debit memo? They are not following the guidelines for releasing of funds, which makes me wonder if they are capable of handling student finances. They only part they get right is keeping the funds.
Leslie
Transparency
No one can figure out what you guys want. When we ask professors they act like we cannot read. Your assignments and worksheets are not clear. I deserve a clarification as a paying student. I have spent over $10,000 dollars already. I have not learned anything but how to do a PowerPoint and guess at what is expected of me. This is a sad program that needs revamping and some help. I know you think the students figure if out the process is part of it, but this is crazy.
Leslie
Current student that can’t get help
You guys do not support current students. We have a group project due to that no one can figure out how to complete the group review. Thanks for the promised support. Really really sad! I am recommending people not attend your university. Step it up! You promised me more. Apparently once I pay I dont matter! Yes that is a statement and accusation!!
Shirley
I have no complaints just trying to get some help with completing my FASFA application
I do not have any complaint Im only trying to get assistance with completing my FASFA application my problem is when I put into my social in and cant get any further Im just needing assistance with completing my FASFA application
James
Transcripts
I need to get an official transcript mailed directly to a potential employer. How do I do that? They want the transcript in a sealed envelope directly to them.
Alma
I need my taxes I’m Quarantine for the coronavirus somebody go to work hey I really need that money to pay my bill I am really sick and they were testing in 14 days I’m on quarantine already
I want my tax check I've Been exposed to the coronavirus and I need the money I've already told him I was applying for disability so I was waiting for the papers and she said my lawn to be taken offQuarantine for the coronavirus somebody go to work hey I really need that money to pay my bill I am really sick and they were testing in 14 days Im on quarantine already so please dont take it I heard the school cant take the check this year like last year but I still havent gotten mine so I thought maybe yall got it and I need it send to 204 Phritz street Laurinburg, NC 28352
christina
I was scammed
Why are the loans for students who attended between 2010-**** not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa and remained in good standing, I would be put into a "graduate pool" with these companies HR people for selection into positions with these major companies. There was no graduate pool and there were no agreements with these companies. So, because I was told this in person, while being pressured to apply for aid and loans, I do not qualify for loan forgiveness because the commercials weren't running yet? I have a Masters Degree that isn't worth the paper it's printed on, a job that requires only a High School Diploma, and 52k in student loan debt. Thanks UOP.
Lesley
Stay away there are legitimate schools go to the US Dept Of Education for guidance
I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix University. I applied completed the application with UOP and was told that I needed to change my High School information to graduated since I did not have a high school diploma. I did that and was approved. They walked me through what I needed to do. I started classes but got no support from professors. Had one trainer who was rude and asked me if I could read. This was in 2007-**** and a lot of the issues I don't remember but I remember that. Although even without the support of the educators I still held a 3.8 GPA and it dropped from 4.0 due to that one female professor who gave me a 0 on a project for not turning it in and I had proof that I did submit it. She would not even discuss looking for it, offered no feedback other than I was out of luck. It was after that I dropped out. Then I got a letter they added 4200 plus to what I owed and said I had to pay them directly not even sure what that was for since it was at the end of a semester. Then a long time later I started getting letters about the student loans and I saw the 4200 was added as a separate loan. I know I made numerous calls at the time to a company called ACS and the University and got know where. ACS also had a lot of misinformation and I decided 4 years ago to ask Great Lakes to buy it out and consolidate the 2 loans that had been split. I have been financially wiped out providing home hospice care for my aged and ailing mother from 2010 till she passed away in 2017. I still have not recovered and have been on a forgiveness plan with Great Lakes with interest continuing to accrue. I am 60 years old and have no idea where I would get this money. In addition, that partial time at University of Phoenix did nothing to benefit me at all employment wise. Was a waste of time and money. It is only now I was told about all the complaints about UOP I was shocked actually that the issues the same and similar to mine have been consistent with them from when I first got involved with them. I don't understand why nothing can be done. There has to be an issue with so many complaints over the course of more than 12 years in numerous states. Why is no one looking into this.? People are incurring tens of thousands of dollars in lifelong debt and getting little to nothing, that a University is being well paid for, out if it.
Anonim
Rip off
Daughter returning to college...her university of Phoenix AS degree is not worth the paper it’s printed on. She has to start all over. Out major $$ in student loans for a worthless “education”. What a scam!!!
greg
Save your money and go back to elementary school
I quit because it was a giant waste of money. It is essentially a glorfied elementary school. Thousands of dollars and they want to teach you how to write a dam check. That was the final straw for me because I suddenly realized they were filling the courses with fluff and filler in order to bleed you out of almost a year in loans and you learn nothing. If you never attended junior high or elementary school then this place is for you. They will teach you all kinds of writing all of which is useless since NO ONE in the real world writes in APA standard, and you will learn how to write a check and balance a checkbook, something i learned in 5th grade. Save your money and go elsewhere. Spent a year chasing an IT degree and never did learn a single thing about IT. Oh and lets not forget you are paying them to have other students teach the classes not even a real teacher instead you get a student that still hasn't even finished school themselves. They must save a bundle on payroll ripping people off this way.
Ashley
Financial Aid Disaster
If you are smart, you will not attend this "university". I have been to a university before, online and on campus, and my experience with financial aid has never been this horrific. 1st of all, lets speak on the cost difference, OUCH! It's bad enough that the school is mega pricey, but your 1st 3 classes are irrelevant, yet costly. If you feel it's necessary to educate me about how to be an online student, do it for free! 2nd, the financial aid office is full of *** that are given a list of things to say when asked specific questions. No details or anything remotely close to actual help. I started school in March. Here it is almost June and my pell grant JUST posted to my account a MONTH after my loans posted. Now they're saying I must wait an additional 2 weeks for them to release the excess funds THEN another 3 to 5 days for it to be released to my checking account. I am not understanding why their process is so much more difficult than everyone elses. This will be my 1st and last year in this school. It is way too expensive for them to move this slow. I do not appreciate the lack of urgency & I cannot wait to transfer!!!!!
Anonim
Frustrated
I started school in February, here is it May and my Pell Grant has disappeared leaving me with a balance on my account. For the last 3 weeks I’ve been told that it will post once they have reviewed all the files because they had to remove my pell and replace it with the amount that was 50 bucks more. Rent is already late and I’m tired of UoP giving me the run around. Has anyone else received their disbursements for this year?
Jeannine
They take out fraudulent loans in your name
Their Sales Staff lied to me and said all my college credits would count and that my tuition would be taken care of by the Pell Grants and scholarships offered at the school. She (Linda Gettle) flat out lied about this. I started school and took four classes that don't count and cost me $8,000. Crazy. I was sick and out of work at the time. She preyed on my weakness. The stress caused me to get even sicker. They attached my tax returns and ruined my credit.
Yamilette
Paid off account
We got disconnected I need a dispute sent to my email
Deborah
Financial aid horror
I have had nothing but problem with the financial aid department since I have started at University of Phoenix! I started in July, was assured that my financial aid was processing as normal. Come time for my to receive a financial aid disbursement in August, I was told that I needed to fix and issue. I had to call them in order for them to inform me about this issue a month after I started. I sent in document after document and they continued to make excuses. I even had an employee laugh in my face due to me stating my frustration with their terrible service. Finally after 2 months of attending and me resolving my own issue without their help, I received my disbursement. Now, it has been almost a week since the funds posted, and they are still holding my funds. It is as if they noted on my account to hold the funds as long as possible. This is an outrage! I have educational expenses outside of University of Phoenix. I think that it is a shame that the department has such lack of respect for the students. I will be contacting a higher authority!!!
Kevin
University of phoenix doesnt care about you. Teachers > Students
DO NOT GO TO UNIVERSITY OF PHOENIX. I was having a problem with an instructor my academic counselor could see the problem but when submitted higher it got swept under the rug. They care about their instructors not their students. The teacher has the final decision on your grade so you can earn a 8/10 on you paper and she can give you a 4/10 just because and there is nothing you can do about it. Tried to file for a grade change with the university they basically said oh well and tried to direct me to a University tool to help me. Also if you ae a veteran DO NOT go here they mess with your pay you never get you full amount and they never submit your enrollment on time. The first week your actually doing the homework for the first week your according to them not in class so you don't get paid for it even though you finish one class on 4/1 and have to start you work for the next class starting 4/8 but that week doesn't count, it counts as a break in your class.