Twitter Overview
Twitter has a 1.9-star rating, derived from feedback provided by 1200 customers. In the Dating and Social Networking category, it secures the 13th position out of 311 companies.
Rating
Contact Information
Website
twitter.com
Phone
(415) 222-9670
1355 Market St, Suite 900, San Francisco, California, 94103, United States
Twitter Reviews
Terraine
My twitter was hacked
Original review Aug 27, 2023
My twitter was completely hacked everything has been changed and i want to get it back i can tell you most of whats in my twitter if need be it is also connected to my iphone so i login but it wont let me do anything
Cindy
No response
Need blue checkmark removed from my account asap tiday as I do not want this and have cancelled my subscription
Diana
Everything is good except then suspending my account for no reason and not answering my request to un suspend
I like Twitter but they have suspended my account and wont give me a reason but I violated policies and I havent done anything wrong that I know of and they wont tell me why???
Diana
Account suspended
My account was suspended with no explanation tried to contact customer service to unsuspend and no luck they keep sending me email saying that they cant unsuspend it because I didnt follow the rules but I didnt do any thing wrong that I know of I barely get on Twitter just to check what my friends tweet about!
Anabeth
Cannot retweet status REASON FROM 07-12-23 FOR NO REASON ?!
CANNOT RETWEET STATUS FOR @StachAnna @LOVE___SOUL ACCOUNTS FROM 07-12-22 FOR NO REASON AFTER SENT INQUIRY TWEET IN REGARDS OF POOR PERFORMANCES: FALSE RETWEET, LIKE & VIEW COUNT STATUS !!
Tom
False information being reported
Somebody named Jessica Weaver was supposed to be retired off your app because she was supposed to marry me am I being scammed something's got to be done I called the FBI
Daryl
Scammed
I got scamed out of $95.00 you need to do better with your security policy. If your going to allow people to be scamed then it's on you to repay the people your letting them scamed by.
Tania
I cannot read alright properly I am partly cited
I cannot read or what properly you had blocked all my messages on the and I don't know why and I need to call someone to delete unblocked
Raymond
Deactivate my account
My account was hacked and suspended indefinitely. I have made numerous attempts Trying to desperately deactivate the account.
David
Can’t login
I have tried at least 10 times to reset my password with my new phone and it keeps telling me that it does not except a new password after Ive done it multiple times I put the code in. I tried to get a hold of Twitter Twitter is the worst for customer service. They will not answer my calls. They keep telling me possibly locked out that I put a new password in. It is ridiculous how many times Ive tried to log into this account no wonder Twitter is losing people.
Zeda
My account was code problems
Dear sir my account was genrate code problems i don't received code and i forgotten backup code plea
Jamie
Twitter problems
Good morning, I have been having issues with my account for over a day now. I cannot post anything, I cannot follow anyone, my likes go away, and Im lucky if I can DM for a bit. I have updated my phone and my app to the newest versions and Im still having the issue. Can this be fixed please? I would like to continue using the app.
Grady
Because Twitter wants to make up excuses and want to accuse people of saying things they didn't say and they're afraid of the truth
I was just speaking the truth at how I felt and apparently that's wrong and that takes away from my constitutional right to speak how I want to when I want to wherever I want to that takes away from my first amendment rights and nobody is going to take that away from me. I want my Twitter account unsuspended and I want it done ASAP.
Nada
I have problem please help
HELP HELP HELP HELP I reported someone and hes (@kareem mobark) instead of reporting the tweet he sent and please i need the chat back please help please plz its all my memories and the chat is empty plz help I'll be grateful for you please help I want to recover my conversation plz I want to recover my conversation on twitter again please the chat is empty please help my username is(@nnnooodddiii) thank you in advance
NIKKI
Hacked account? Don't expect them to respond via customer support page
Should it take more than 20 tickets to get something resolved? No, it should not. I have sent at least that many to report that my password had been hacked and I need access to my account to change, then deactivate the account. I have received confirmation emails for those tickets, stating: Hello, Sorry that youre having this issue. The next best step is to take the following action(s) to secure and/or access your account: If youre able to log in, follow these steps. If you cant log in, please try resetting your password. If youre not able to reset, and you filed this ticket using the email associated with your account, please reply to this message with the following information: - Your username - Any email addresses that may be associated with your account - The last date you had access to your account - The phone number associated with the account (if you verified your phone number) - Once we receive these details, well be able to assist further. All of that information was required as input into the support ticket! Why am I being asked to send it via an unsecured email address? Oh, and multiple response emails to my ticket saying that they sent me an email to reset my password. THEY NEVER DID AT ANY ATTEMPT. My account is now out on the dark web - email address, phone number, all of it. Thank god I don't have any financial accounts attached to this, but that doesn't mean they can't be tracked down. Eff you, Twitter. Eff you, Elon Musk. I am going to figure out a way to take you down due to your business practices that endanger the security of your customers
Mckinzie
Tweeter is biased
Tweeter us very biased and have no communication plat form with its customers very sad I tried very hard to communicate with a live agent but no one connected me at all