tri-county-humane-society-florida Reviews
Animals

Tri County Humane Society Florida

2/5 - based on 12 reviews

Tri County Humane Society Florida Overview

Tri County Humane Society Florida has a 2-star rating, derived from feedback provided by 12 customers. In the Animals category, it secures the 9th position out of 127 companies.

Rating

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1 stars

Contact Information

Website

Phone
(320) 252-0896

Address
735 8th Street NE, St. Cloud, MN, 56304, St. Cloud

Contact Tri County Humane Society Florida Customer Service

Tri County Humane Society Florida Reviews

1/5

Stolen Pet

I have been made aware of a case that a dog was taken there and "disappeared". A fairly valuable dog that was probably "adopted" for a hefty price. In the meantime the owner that lost the dog had been there looking for the lost pet. They denied ever having seen the dog and then later changed the story. After much back and forth and changing of the story it was determined that the dog had indeed been there but was classified abused and so not returned to the rightful owner. If you pet is pedigree and/or valuable in the resale market and gets lost in Boca, beware, you may never see it again.

1/5

Horrible people running this shelter

I called ahead this week to get info on how I was to go about surrendering my dog. I explained I was moving and I could have the dog were I was moving. Not only that but I work long hours and I feel that it wasn’t fair to him. Anyway I called ahead and talked about what to do they took my info sent a picture of the dog and asked me to bring the dog for evaluation and that they didn’t see a problem with taking him. I brought him as I was told and right away I was told no were not gonna take him. They didn’t even look at him or nothing! Said they had to take in others dogs from Alabama. I got so mad I lost my cool and said what am I gonna do with him? They gave me a list of shelters and that was it! Mind you I had to drive all the way from ft Lauderdale to delray to get him because my mom was nice to let him stay because I couldn’t have him. I asked why didn’t you at least call me. They said that isn’t what they do and it is a private shelter and kept pushing the list on me. So I am boiling mad at this point and they lady follows me to see what I am doing and said I’m calling the cops don’t dump the dog. I said what did you say why are you calling cops I am leaving with my dog. She doesn’t know me.... she was treating me like I was a criminal... it was insane so I feel that they should have called me and not wasted my time. I will never recommend this place to anyone they are rude and not helpful at all!

1/5

Disappointing

Disappointing... I filled out all papers necessary for adoption of a cat. I was given the price and excepted the amount which was listed on the paperwork Lisa had. She was new and a manager whose name I do not know who is very rude was helping her. Since they still had paperwork she needed to complete, and the cat had not been seen by the vet yet I asked if I could go and buy supplies so he would be comfortable when I brought him home. I was told I could go and I left to go purchase litter,toys etc. I was in route to go back and pick up my new fur baby when they called me and told me it was going to cost me another hundred dollars in order to have the cat, that is in addition to what I was already told. That is not acceptable. I saw the price list for adopting an adult cat and it was not $150 dollars. This is not the way to do business when somebody is trying to adopt an animal. Needless to say I did not return which I told them I wasn't going to I have a car filled with cat supplies and no cat. I am very upset with the way I was treated and brokenhearted that I did not get my cat this is a very unprofessional way to run this business

1/5

Tri County Humane Society Florida - My Experience Review

Terribly disappointed. My family and I have waited 12 years to purchase a dog and we have always known we wanted a rescue dog. Our experience first started off by being priced gauged. First they told us our dog would be $465 plus other expenses for a mixed dog that they called a select breed. When I needed a day to think about it the price went up to $665. After fighting with the so called management staff we ended up at orginal price. Papers were signed and payment was made. Here we sit 17 days later and still no dog. Every 4-7 Days we are told he will come home and for the 4th time it has been canceled. They won't let us see him and at this point I am not sure if he will ever come home. This shelter has ruined this experience for my family. When I told the staff I wanted a refund I was basically hung up on. Avoid this place at all cost. You will find nothing but pain and aggreivation

1/5

Tri County Humane Society Florida Staff Review from Lyndhurst, New Jersey

I was a long term volunteer, I was asked to leave because u went to the press to complain about the shelter. It was shown that puppies were purchased, only to be resold by the shelter at inflated prices. The shelter has had many resignations. There is infighting between staff and the director. Board members have resigned. The staff are wonderful, caring people. The board had done nothing, and the director continues to be there in spite of multiple violations from animal care and control. Be afraid.

3/5

Tri County Humane Society Florida Pet Adoption Review from Palm City, Florida

I went online looking to adopt a dog. Our family had just suffered a horrible loss from our epileptic dog a few months earlier. Our two boys, myself and my husband were devestated. It took a lot of courage for me to even look for another dog after this but having a dog and making them apart of your family is such a wonderful experience so when I went online and found a dog that we fell in love with right away. After looking at the reviews and from encouragement from friends and family I called about this specific dog. They told me the dog was still available and that I could print the application online. So I did. This was a Friday morning and I work 3 hours away from Boca. I offered to fax or email my application and put down money since there was no way I could get to Boca that day. The ladies (which were very kind) at the front desk told me they couldn't take anything over the phone and that I had to be there in person to drop the application. Which I guess I understand that. But throughout the day I was so scared this dog that we had already fell in love with would get adopted that I called almost every hour to make sure she hadn't gotten adopted yet. As of 3:55 on Friday no had adopted her. The next day I got to the rescue center at 10:20 (ten minutes before they opened) and they were packed. I was very surprised. When I went in the front office it also was packed. I told them I was there to see that specific dog and I was informed that there was another family also there to see her. Even though I had called and inquired about the dog at 10:30 the PREVIOUS day the family that had gotten there a few minutes earlier automatically got "first dibs". I could not believe it. I drove over an hour and half and had promised my family that I would come home with this dog (we even had bought her a collar, new leash, toys ect) Even though I didn't have "first dibs" they still called my previous vet who verified my deceased dog had been up to date on all his shots and took a copy of my licence. I thought maybe I had a fighting chance because the family that was there had never owned a dog and I had inquired about her the previous day. When they actually opened and we were allowed to go into the puppy room it was very awkward. I had my sister with me. (It was a very longdrive and our littlest one gets car sick). They lady at the front desk was in and out asking us both questions....when we were finally allowed to actually hold the dog the guy gave it to the family who was there first. At this point I was under the impression that we were both still being considered. After ten minutes the guy FINALLY acknowledged me and my sister. He asked if we wanted to hold another dog and I said no I wanted to hold and meet the one I came all the way here to see. He looked at the other family and asked THIER permission and at that point I said never mind and walked out. I felt as though the guy or volenteer or who ever he was was extremely rude. At the front desk I told them about my experience and they were like well the other family gets "first dips". It just would have been nice for them to take me aside and explain this. Instead they asked if I wanted another dog. NO I WAS THERE TO SEE ONE DOG. I felt as though my inquiry the day before at 10:30 should have been worth "first dibs". Anyway my experience was horrible. I cried all the way home and then had to explain all this to my family. So maybe I was just having a bad day but I would not recommend this place. I felt like I was at an auction.

1/5

Tri County Humane Society Florida Staff Review

No probl and I have adopted several. Iust agree, in general Palm Bch employees r not trained well and certainly well educated in their jobs on any level. Can u imagine when they close for the how horrible they treat the animals??? V

1/5

Tri County Humane Society Florida - Puppy Review from Fort Lauderdale, Florida

This place sucks no refunds but tell you the dog is healthy really so why did my rescue cost me 450 dollars to help my new pet and i paid almost 500 dollars they say its a donation the shelter in west palm has a name your price donation im and tjese people are rude and the director is one nasty old hag should be fired i have a feeling that they put animals down unlike what they claim we are and been telling everyone and anyone about how they sell sick animals and they tell you what your paying for is the vet care they received while there so why did my vet charge me 450 dollars this place should be shut down i just read how bad this place is and i guess im not the only one who thinks the director is a hag and the rest of them are rude the vet seemed nice but thats it

1/5

Rude staff is their biggest problem

I suggest all employees and volunteers there wear name tags. This has been proven to greatly increase customer service which by reading reviews, seems to be this place's biggest problem. Went there with intention of adopting but was told very sarcastically and rudely that I am not allowed to touch the animals. Rules are rules but can be explained in a nice way. Sooo many more animals would be adopted if they allowed you to bond with them. Even pet stores with very expensive animals allow this with hand washing before and after. I think this policy is hurting the animals more than helping them find homes.

1/5

Tri-County Humane on Boca Rio Road

Beware of this shelter! They process all your paperwork stating "no refunds" prior to disclosing that the animal is chronically ill and handing you the animal with the medication. I adopted a kitten that was four months old three weeks ago. They made me sign everything and ran my credit card for $140.00 in fees to adopt him. An hour later, they brought him out with eye medication and a medical record that ran for two pages of problems he has had since April 2011. I have been giving him medication in his eye on a daily basis to no avail and he is still in pain and sick. They make a point of telling you, you must return the animal to them as they still retain ownership. I sadly brought him back today as I could not afford daily medication. I feel they were not honest and did not disclose his medical problems which have been rampant since April 2011. I adopted him n August 10th. This has caused me great heartache. When I returned him, everyone there knew his name and recognized him which was eerily *** and made me feel like he has been returned before. Because he is so cute, they keep adopting him out and collecting $140 each time. He was already neutered and had his shots but they said I would have to pay for them as they were "included in the adoption process." How many people have paid for his spaying and shots by now? I feel he is a money maker for them and I was tricked into signing the contract without seeing his medical records and problems. I would be very careful with this agency as I feel like they were not honest with me. I live on a fixed income and was looking for a companion animal. What I received was a very sick animal who required daily medication and daily care for his illness. I have had a cat before who was never sick as a kitten. This kitten would require extensive veterinary care that is very costly. I feel the shelter should make sure the animal is healthy when it is offered for adoption and not use the cute sick animals as money makers. It is disgraceful!

1/5

The Director at Tri County Humane Society needs to be replaced

Four years ago a group of fifty individuals formed "Boca Animal Lovers". This group was comprised of former Board Members, former volunteers, former staff and unhappy customers of Tri County Humane Society in Boca Raton, Florida. Their mission was not to close the Shelter or bring any harm to the animals in residence. This group had firsthand negative experiences with the Director, Jeannette Christos, and wanted her removed from the position. As the Board of Directors also had knowledge of the wrongdoings of Ms. Christos, Boca Animal Lovers wanted them removed also. With 45 letters and petitions in hand they went before the City of Boca Raton (who originally ran the Shelter and is now leasing it to Tri County). The City "investigated" and found nothing illegal about the Director's activities. They did, however, recommend Management Classes for Ms. Christos, as it was obvious, even to them, that she has absolutely no "people skills". Four years has gone by, Mrs. Christos hasn't taken any classes, and her horrible treatment of her staff, volunteers and the general public continues. The staff is coerced into lying in defense of the Ms. Christos' many indiscretions. They must tolerate her random decisions, random policies and sudden fits of rage. They are rewarded and punished through the area they are placed in and their days off. It's much easier to be a "favored" employee than an ostracized one who refuses to play the game. The volunteers are fine as long as the never question "today's" policy or procedure. Those who do not agree with Ms. Christos or speak their minds are forever banished from the property. Volunteers consistently receive e-mails pleading for canned cat and dog food. This is not due to an emergency situation, rather that Ms. Christos, after nine years of running an animal shelter, still does not have canned food in the budget. At Ms. Christos' direction, this canned food is given to small dogs twice a day, all large dogs once a day, and all sick dogs and cats as much as necessary. Her decision – shouldn't it be in her budget? The unsuspecting public is Ms. Christos' greatest pawns on her imaginary chessboard. When you come in to adopt an animal, you must first fill out an application. Your application is taken into Ms. Christos' office where it is "faxed to the committee for approval". Either the front desk woman will come out and tell you that "your approved" or that the committee is backed up with applications and they will not know for 24-48 hours. When you call back the next day, you are told that your application was not approved. If you ask why you are told "the committee doesn't give us a reason". First of all, there is not, nor has their ever been an approval committee. Applications are randomly approved or disapproved by Ms. Christos. If you are told that your "application has been faxed" it generally means that she didn't like you (or the picture on your license, your neighborhood, your number of children, etc.), but to avoid a problem in the lobby and get you to leave, you're told to call back the next day. Obviously, there are some valid reasons for being denied to adopt an animal, but race, age, ethnic background, etc. should not be those reasons. If you've never owned a dog or cat before, you many be approved for an "adult". Yes, you are not trusted to raise a puppy or kitten, but you are somehow able to deal with an adult animal and whatever problems they have grown up with. If you have children under the age of 10, you will not be able to adopt a young puppy or kitten for your children to grow up with. You many be approved for an adult dog or cat who, once again, may or may not have issues. As a parent, I find it very insulting to be competent enough to raise a child, but not able to care for a puppy or kitten. Over a hundred applications are filled out at Tri County weekly and only about 25 animals actually get to go home. Very sad for them since the application approval is based solely on the whims, biases and mood of Ms. Christos. If things don't workout at home with your new pet, you are severely frowned upon when you return the pet to the shelter. Perhaps if Ms. Christos would allow full disclosure to the adopter as to where the animal came from and what issues it has, the return rate would substantially decline. When an individual turns an animal into the Shelter, that person fills out a form stating any medical or behavioral issues as well as the animals likes and dislikes. On Ms. Christos orders, this paperwork is not allowed to be shared with the new adopter, so an unsuspecting adopter has no idea what they are getting into. Most of the animals at the Shelter come from kill facilities or other rescues. Exactly what facility or even what state or county your animals come from is also not permitted to be disclosed. If you have donated to Tri County Humane Society in the past, thank you. As a private humane society, Tri County's animals depend solely on donations to survive. If you've given goods and materials, it's hard to say where they've ended up – a favored employee's house or the director's home? Tri County is consistently on the news with heart wrenching stories designed to pull at your heartstrings (and your wallet). Yes, some of the animals do come to Tri County in horrible condition, but where that animal came from is generally fabricated – how many animals can be left outside the gate in "soaking wet boxes"? A figure is generally given for the cost of the "surgery" or "rehabilitation". The phone lines are jammed with donors calling to help these poor animals. Each time these animals are on the news, several people think they have paid for the entire surgery. Once the stated dollar figure is reached, credit card numbers continue to be taken; once again, these donors feel they are playing an important role in getting a poor animal much needed treatment, when, in actuality, the surgery has already been paid for several times over. If you were "lucky" enough to be able to adopt from Tri County, hopefully, the animal was relatively healthy. Any animal coming from a shelter situation has some health risks. At Tri County, animals come in from different counties, states and rescues. Due to limited space, these animals cannot be properly quarantined. Permanent residents as well as the other animals are constantly exposed to parvo, distemper, a variety of upper respiratory infections and infectious skin diseases. In an effort to save more and more animals, Ms. Christos has become a hoarder of animals. Even if another rescue group is willing to take some of these animals, she wants Tri County to have all of them, whether the space is available or not. Quarantining is the only fair thing to do for the health of the animals and for the sake of the adoptive parents who can spend hundreds or even thousands of dollars on vet bills to treat these sick animals (not to mention the heartbreak of seeing your new animal decline) simply because Ms. Christos takes in more animals than the shelter can safely accommodate. The people who are willing to adopt these homeless animals, the volunteers who are willing to donate their time, the employees who have quite a "dirty" job yet are willing to work for just above minimum wage due to their love of the animals, and the people who donate their hard earned money to support these animals ALL deserve to be treated in a moral and ethical manner. This will not happen as long as Ms. Christos continues her dictatorship of Tri County Humane Society. Although any rescue is doing a good deed by adopting out dogs and cats, the rescue still needs to be held legally and morally accountable. Don't just take my word about the Director of Tri County – mention Tri County at a dog park, your vets office, or a social function and someone there will have a bad history with Ms. Christos. I find it embarrassing that the animal shelter, which is associated with such a prestigious city as Boca Raton, is allowed to stay under the direct of Ms. Christos. Boca Raton should have one of the best shelters in the State with an excellent reputation that the citizens can be proud of. Just because Ms. Christos "saves thousands" of animals is not enough to qualify her to operate a shelter. Since she is running a business with the intent of saving animals, she believes she can do anything, whether it's legally, ethically or morally correct, as long as it's done on behalf of the animals. She has proven time and time again that she cannot effectively deal with people, budget properly or know that there are constraints to how many animals can be safely housed and cared for at the shelter. When Ms. Christos first began rescuing dogs, her intention was good, but she only had to cope with a handful of animals, a few volunteers and employees and limited income. The Shelter now has over 400 animals (approximately 200 permanent residents due to medical or behavioral issues), 35 employees and 100 signed-up volunteers. According to charitynavigator.org, Tri County's revenue in 2007 was $1,994,449.00 yet there is not enough money to budget for canned food, garbage bags or needed cleaning supplies. Let me close with a question to the City of Boca Raton, the Board of Director of Tri County Humane Society and the citizens of the Tri County area: 50 respected individuals filed complaints against this one woman – how many complaints will it take to actually remove her from her position? 75? 100? Give us something to shoot for – we will achieve it!!!

1/5

Tri County Humane Society of Boca Raton Florida is a deceitful organization, ripping off local folks

BOYCOTT BOYCOTT BOYCOTT and STAY AWAY from the TRI-COUNTY HUMANE SOCIETY Located on Boca Rio Road, Boca Raton, Florida Sick animals, corrupt management, casually racist and discriminatory against customers and employees, nice paint job though, TERRIBLE deceitful inhumane absolutely criminal stuff going on behind the scenes DAILY. Jeannette Christos, the self-proclaimed "CEO" of this dog dump, should be fired immediately and put in PRISON, for animal cruelty in many forms, the misappropriation of funds and many generous donations, client fraud, and employee abuse. "VET" Trailer completely inappropriate and disease ridden, procedures performed by “techs”, not vets, unsafe contaminated grounds for animals and humans that walk all around this toxic time bomb...but that flower bed over there sure is pretty...Clients are routinely lied to by the Tri County office management about an adoptable animal’s original and present health, disposition, and prior documented problems. Oh, but you heard it’s a 100% no kill shelter, their big claim …lies lies lies …They kill and dispose of many right there, there is a crematory oven on site, no real records kept of how many thousand have been killed, of course… Jeannette Christos will deny deny until she’s blue in the face, LIAR! She ok'd EVERY one. Several hundred DOCUMENTED allegations of abuse and $$$$ misappropriations, coming from respected and established members of Boca Society (major donators whose donations were "redirected"), to many disgruntled employees and dissatisfied clients stuck intentionally with problem pets. Mayor Steve Abrams and The Boca Raton City Council, by pompously and ignorantly looking away (at a 2006 hearing, they actually looked amused at times), is helping to cover up the whole damned mess. How DARE they ignore such a volume of individually documented complaints. The “report” that was requested was a joke, a slap in the face of folks who REALLY care. How DARE they. Thanks, Boca Raton City Council members. Thanks a lot Mayor Steve Abrams. Look forward to our votes. SEVERAL HUNDRED COMPLAINTS! And we're ALL 100% wrong, according to Jeanette Christos. She should be in PRISON -BOYCOTT THE TRI-COUNTY HUMANE SOCIETY. -STAY AWAY, MANY SICK AND QUESTIONABLE ANIMALS THERE. -BRING YOUR FAMILY SOMEWHERE SAFE. -WRITE TO THE BOCA RATON CITY COUNCIL AND MAYOR ABRAMS

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