traveloka Reviews
Travel

Traveloka

2.5/5 - based on 50 reviews

Traveloka Overview

Traveloka has a 2.5-star rating, derived from feedback provided by 50 customers. In the Travel category, it secures the 60th position out of 290 companies.

Rating

5 stars
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1 stars

Contact Information

Website

Phone
+61 180 095 4576

Address
Wisma 77 Tower 2 Lt. 20-22, Jl. S. Parman Kav. 77,, Jakarta, Jakarta, 11410, Indonesia

Contact Traveloka Customer Service

Traveloka Reviews

1/5

Gagal pembayaran tiket tapi saldo uangku tidak kembali

saya pakai metode pembayaran split pay dengan saldo uangku dan transfer tapi pembelian tiketnya gagal, dan saldo uangku tidak kembali

1/5

Error purchased with my visa card

Dear Traveloka, Im Win Thiri Aung .I live in Japan. I want to report you about fake purchases with my Visa Card. I didnt trip and booking with your But Traveloka company take my money from 2023.08.14 9440¥, 7318¥,7692¥,10828¥,8001¥6183¥8018¥ .This is not me .I live in Japan and fake person is used purchases with my card so what I want to know pls check before purchase .

1/5

Transaction Dispute

Original review Aug 26, 2023
August 26, 2023 CIMB BANK PH Virtual Card Attn: Billing Inquiries to TRAVELOKA Re: Notice of disputed charge to Account No. 4367 41** **45 5219 Dear Traveloka, I am writing to dispute a charge of 17,338 Philippine peso to my debit card account on August 23, 2023, 9:08PM. The charge is in error because it didnt issue an e-ticket. OTP number had an error over and over. The time to purchase reached the limit but my bank has been already charged. The traveloka app still didnt recognized the payment made using my CIMB and didnt finish the process. I am attaching here the Traveloka Booking ID: 106108**** with the proof of payment and charged in my email and bank. I booked 2 pax roundtrip from Manila to Seoul on September 17-September 21 but I never received the e-ticket. The booking now expired. You are saying to authenticate my bank or use another payment method I am requesting that the error be corrected, that any finance or other charges related to the disputed amount be credited to my account, and that I get an accurate statement. Please correct the error on my account promptly. Sincerely, Arianne Nolasco

5/5

Double charge on my loggage add on

B1S7RS I was charge double on my loggage add on purchase last july.and this month August I was still charge for 3rd time.

1/5

I want to change the date of my booking...but Traveloka after a week reponded me and requested me to pay 6700 pesos for reschedule while if I purchase new ticket it only cost me 4800 in their website.

I booked ticket for my husband and me for caticlan to manila september 6 but the arrival of my husband from peru move to october so we ask to your good company to change it to oct. 22

1/5

About my ticket last nite I book

Please inform me if my ticket already confirmed or not,I worry because my bank already cut the amount ,but the TRAVEloka not yet approval my ticket

1/5

Booking confirmation

My wife has booking an apartment at suasana suites johor bahru on 13 august 23. Pay on line tru traveloka. It was succesful buy. However we try to call the management using number given but no response. Webare worried it a scammer. Please help me. Tq

1/5

Urgent karena ingin melakukan penjadwalan ulang

Aku ingin melakukan penjadwalan ulang karena saya tidak pernah melakukan chcek in di hotel atria pada tanggal 13 agustus 2023 akan tetapi kenapa tiba tiba chcek in pada tanggal 13 agustus 2023 Saya telah benar melakukan chcek in pada tanggal 12 Agustus dan chck out 13 agustus

5/5

Mohon pengembalian

Saya salah transfer uang ke no rekening 799879**** Trinusa Travelindo PT. senilai 1.453.259. Mhn untuk dikembalikan ke BNI no. rekening : 046121**** an. Anggita Mediasti

1/5

I need to comfrom he paymen

I pay already but I don't get email for confirmation my ticket I need to know my ticket . so I send this to complaint

1/5

Refund

Booking id 104253**** For the above mentioned booking amount is deducted from my bank but the booking didn't go through. I have made multiple calls but no response. Please see into this ASAP.

1/5

Some one is doing online business with your company name ,,I need clarification on this

Hello sir , Some one is doing online business with your company name and all are investing amount and I also invest 2 lac but again they telling to invest 3.3 lac ,sobi want to know it is fake or your company,please reply me sir

1/5

They Cheated me 58000rs

I don't know whether you guys know or not and there is a group running in your name on Telegram and WhatsApp which is cheated people on the rating of hotel and he has also cheated 58000 from me and is not returning my money I say that this legal company you people should find out whether it is legal or not

1/5

Against exclusive room

Sir / Madam, I want to inform you that it is very difficult for all the people to afford the amount of exclusive room inside India and after getting the exclusive room, the amount of the people also gets held, due to which people have to face a lot of trouble. That's why Traveloka company and company's agent should give option to skip exclusive room of Agra Hai so that people of India don't have to face trouble and people can work easily by connecting with your platform. Please, paying attention to the above things, a solution to this problem should be found as soon as possible. सर / मडम म आपक सचत करन कहत ह क इडय क अदर एकसकलसव रम क अमउट अफरड करन सभ लग क लए कफ मशकल ह और एकसकलसव रम मलन क बद लग क अमउट भ हलड ह जत ह जसस लग क कफ परशन क समन करन परत ह इस लए टरवलक कपन स और कपन क एजट स आगर ह क एकसकलसव रम सकप करन क ऑपशन द जसस इडय क लग क परशन क समन न करन पर और लग आपक पलटफरम स आसन स जड़ कर कम कर सक। कपय ऊपर क बत प धयन दत हए इस परशन क जलद स जलद सलअशन नकल जय।

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