TNT Carports Overview
TNT Carports has a 1.7-star rating, derived from feedback provided by 104 customers. In the Construction and Repair category, it secures the 8th position out of 1057 companies.
Rating
Contact Information
Website
www.tntcarports.com
Phone
(888) 831-7454
170 Holly Springs Rd, Mount Airy, North Carolina, 27030, United States
TNT Carports Reviews
Brandon
Ripped off by this scam
Ordered a building over a year ago 1500 deposit and 700 for drawings order date 10/20/2021 set up date when I ordered was 6/22 no building still called several times they won't tell me anything except they are waiting for a contractor to become available I offered to have a contractor call them and I would pay for the building to be put up they said we can't do that now it's November in northern Maine I have no choice but to insulate and cover my heated pad I paid 10000 to have installed to accommodate this building
Terry
I put a deposit on a carport sixteen months ago and still don't know it
Terrible experience stay away from this outfit. Please report this company to the BBB and attorney general. I now am filling a civil suit against the person who wrote my contact and took my deposit.
Carol
I have been waiting on my Refund of 600.00 since Sept,2021
I ordered a roof for my carport May 2021, The delivery was set for August 2021 No call ,No show, so I called to ask when will they deliver and the answer was when they get a full truck coming to Baltimore Md.. They could not give me a date so I cancel the order and ask for a Refund , That was in Mid Sept.2021 as of this Date May 27,2022 still no refund..No
James
Took my money and ran
I have been waiting for over a year for my shop door and I get the same answer "we will call you 3 days in advance" after well over a year I asked for a refund and was told they don't give refunds even though they didn't do anything. SHAME ON YOU GUYS
Laura
They are beyond awful! No communication. A bunch of lies!!!!!!
No product. No communication. Promised a refund 6 months ago.,,now ignoring again! They make believe they are going to help you
Jean
Very poor customer service.
Ordered a building, gave a down payment, waited a REALLY long time and wrong color building was delivered. Very hard to even get anyone to call us back. Called many times to get a delivery date. Usually they dont call back. Finally got a delivery date. Shop foreman called and said we can take the wrong color building or pay 3x the amount to get the color we ordered. Not apologetic for the mistake. We took the building. The guys that build it were great. Very hard working and finished in two days. Still waiting to see if anyone from the company will call to see how our experience with TNT was.
Anonim
Canceled my order and they won’t refund my deposit back
A carport I didnt recieve from 2020so I cancelled it now I have been since Oct 2021 trying to get deposit back !!!!!refund my depositplease!!
Lianna
No sercice
I want my deposit back I have called hundreds of times lianna Hayden 228 Estes ave palmyra maine 207-974-****
Lianna
No service—
I ordered a car port 10-1-2020 !! Didnt get any response as to delivery -didnt receive it by October 2021- after several phone calls- cancelled the order and have not received my deposit back after hundreds of phone calls !!!!!!!!!!!!!! What kind of company do you have ????-lianna Hayden - My phone # is 207-974-**** palmyra maine !!!!
Hassan
Incompetent, fraudulent company
Please do not use this company. Their drawings show they anchor their buildings to the ground and guarantee their buildings for up to 145mph winds, that is a category 4 hurricane. In my case, they did not anchor the building, resulting in complete destruction in a tropical storm. They are not refunding me. I have reported them to the appropriate regulatory agencies and attorneys general. Buyer beware!
Anna
Resolved: Been calling about the carport I ordered since 9\16\20 over a year ago they took my deposit
Updated by user Jun 15, 2022
Company fixed the issue and I have been provided with product or service ordered. Tnt finally came as me brought my carport and put it together 6/13/22.
I ordered this 9/16/2020. So I receive this 3 months shire of 2 years I’m happy now thank you.
Updated by user Nov 03, 2021
No call back no word
Updated by user Nov 03, 2021
This company took my 101. Never delivered my carport been calling waiting over 1 year not even a call back I have called about once . A month no call back when I got someone on the phone I was told it will deliver in the spring then the summer now its fall going in to...
Original review Jun 13, 2022
Ordered carport 9/16/20 they said to be delivered in about 8 weeks put down deposit same day 101. DOLLARS still to this day 11/03/21 NO CARPORT NEVER RETURN CALLS SO NOW WHAT. NO CARPORT YET 5/6/22, Allie called 3/21/22 said Im on the list , shop opens in April. 22. Have not heard a word since. We are going on the 2 year mark I want my carport for price they told me when they took me deposit bad business Ann putnick. 6/13/22 WELL HERE WE ARE LAST WEEK TNT CARPORTS CALLED SAiID MY DELIVERY DATE IS 6/13/22 AND THEY HELD THEIR WORD CART-PORT GUYS CAME TODAY AND MADE IT RIGHT HERE I CANT BELIEVE ITS HERE:: WISH I HAD IT LAST MONTH BEFORE MY CAR GOT ALL DENTED UP FROM LARGE HAIL BALLS BUT ITS HERE , WILL UPDATED WHEN I LOOK AT IT DURING THE DAY LIGHT.
Robin
Totally satisfied
The pricing was competitive and we received our carport quickly. It took a few days to get it completed, but they stayed with the work until it was done. The work was professional and they left no mess. Highly recommend. They stayed in touch with us from the day we received our quote until the project was done.
scott
Horrible company to work with
ordered a 18x21 on March 23,2021. put 660.00 deposit down and its been nothing short of a nightmare . called the business over two dozen times only to get answering machine. there has been no less than 3 different names on the voice message. no call back. filing suit with NC attorney General and suggest everyone does the same. only way to get action. get this.. three months ago (june9) she (Ariel at the time) said she put a sticky note on her screen. aint that special. dont be fooled by my one star review. 0 was not an option.
Muhammad
They took my deposit, did not install and now refuse to return deposit back
Updated by user Aug 28, 2021
worked with BBB
Original review Aug 27, 2021
last summer I had contract with them to install the carport. At that time I paid $500 deposit. For nine months they did not install the carport and I talked to sales person and he asked me to talk to office to cancel the order which I did .... they simply refuse to return deposit back they promised BBB i to return my deposit in two months and it is four months ago .... fraud company, stay away from them
BARRY
Ordered my building in March of 2021 and still do not have it installed in July of 2021.
This company is horrible to work with. Ordered my custom building in March of 2021 and now it is July 19th and I still do not have a building. You call and all they tell you is they do not have a installer in your area. Called today and spoke to Stephanie, supposedly a manager, who started yelling that she had nobody in my area and was not going to argue with me.
Susan
Trying to get refund
I have four of TNT's buildings. I am happy with all of them. However, in October of 2020, I ordered two gables for an existing building. By February, they had not been installed despite numerous calls to TNT. I called and requested a refund as I had paid in full. It is now June 2021, and I do not have a refund. I have left messages. No response. messages and get NO response.