TicketWeb Overview
TicketWeb has a 1.5-star rating, derived from feedback provided by 461 customers. In the Tickets category, it secures the 12th position out of 150 companies.
Rating
Contact Information
Website
www.ticketweb.com
Phone
(866) 468-3399
807 South Jackson Road, Pharr, Texas, 78577, United States
TicketWeb Reviews
Anonim
Redirected me to their aftermarket site before primate market started selling
I was forwarded to the aftermarket site before primary tickets had gone on sale and when I realized this had happened and made them aware they refused to refund the money as it wasnt fair to the seller who sold me tickets at double the price I could have gotten the for from the primary market at that time. Predatory business practice. Will not be using them for any after market tickets in the future.
Meire
I bought for blue bird cafe in Nashville for September 3rd my tickets still processing I was the first one getting this morning 8 am sharp
Help me call me at +193******** @@@@@please hello zzzzzxxxxx I bought tickets to blue café for September 3 and my ticket is still processing. The website is not done. Im still waiting since 8 oclock in the morning. I bought the tickets at 8 oclock sharp 8 oclock in the morning and until now I didnt get fun finale of my process. Please help me. Call me as soon as you can.
Jessica
Ticket purchase help
Trying to purchase tickets to the Michael Jackson tribute show for Sunday at ballys casino. It wont let me purchase and get one kid entry for free
Anonim
Predatory ticketing
Attempting to purchase primary market tickets directly from venues website and was redirected to after market site. They charged me $49 for $21 tickets GA tickets. Thought I was buying riser seat tix as they were about the same price $46. Wouldnt refund me for blatant deception seconds after purchase. First time in 150+ experiences this has happened to me. So it aint me.
SGrey
To inquire
Has anyone reported this company to the BBB, or is everyone just complaining online ??? Im confused because I see all these reviews but the sit is still operating. If everyone here submitted a complaint to the better business bureau, the ticket site and the company would be shut down immediately. So my question is , are you guys going to report them to the bbb?
Tykisha
It’s a scam.
I purchased 2 tickets through Spotify, which led me to this site. Everything seemed normal. I was immediately emailed my receipt and was told in my e-mail to look out for my tickets attached to a pdf that might end up in my spam folder. Over a month went by with no new email. I tried logging into my account that I purchased my tickets through, but it claimed I wasnt logged in through that email. I have the receipt to prove I was. I tried emailing the sites help line but no reply. I found the number through the site, a dead line. I even tried contacting them through pissed consumer which happened to be a different number, but again another dead phone line. A positively awful experience.
Rebecca
Cant find tickets
Cant find email with tickets no answer for customer service not able to obtain tickets for concert tonight
Anderson
No me dejaron entrar con mi pasaporte
Llegue con mi pasaporte a donde la seguridad del evento y me dijeron que no era posible entrar y me dieron un recibo por si no me devolvían el dinero y por eso me estoy contactando esto sucedió el día 9 de julio del presente mes , gracias por su respuesta , por favor me dijeron que en tres dias me hacían el reembolso y no ha llegado
Anonim
Iam writing you ou because I need to get my ticket
I cant get a hold of you on the phone or your website. Please let me know if your going to send my tickets or I want a refund . You will get a bad ree view from me
Adriana
Refund
Compre una mesa en chispas discoteque en indiana para ver el show de brincos dieras pero el evento fue cancelado
Alexandra
I didn't get the ticket confirmation
Original review Jul 01, 2023
There is no one to complain to very disappointed. Never use this service!! I feel scammed customer service telephone number was disconnected.
Jay
They failed to give me the tickets that were confirmed
I bought tickets to a show months ago. Was given a confirmation email. Cool. Except in the confirmation email they also told me to complete a survey. Well, I've bought a lot of tickets and that was a first. Today is the day of the show and I went into my apps to check for the tickets and they aren't there. I suspect because the survey wasn't filled out and it is now too late to complete the survey. Well, did they at least refund my money when I was blocked from obtaining my ticket? No. I was not refunded. So they just took my money because I didn't see that a survey was needed to be filled out. Now I have 4 hours until the doors open and I can only contact TicketWeb support via email so who knows what will happen.
Tina
Resolved: Tickets not there after paying and no one to speak to!!!
Updated by user Jun 13, 2023
Company fixed the issue and I have been provided with product or service ordered.
Original review Jun 13, 2023
I purchased two tickets and when I went to print them there was nothing there. So basically ticket web got my money and gave me nothing. Its thievery
Harold
They took my money and never gave me my tickets
NHorrible customer service! Took my money for tickets and I have never received tickets! They wont respond to me
James
They post pone Dan Deacon concert in Nashville on April 9 has not refunded my $51.33
The postpones show of Dan deacon at the basement niece in Nashville Tennessee on April 9, 2023 has not gotten back to me about a new date or a refund.
Eric
My tickets that you charged my card for was not at the Pittsburgh Improv when I went to pick my tickets up Saturday for the 9:30 Corey Holcomb show
You charged my card, but they had no proof at the window that I purchased a ticket. I was embarrassingly turned away at the Pittsburgh improv for the Saturday Corey Holecomb 9:30 April 1rst show. Please call me asap 412215****. I need my 85$ Put back on my credit card because I was refused entrance at the door in Pittsburgh Pa, Saturday April 1rst show. My email is ericwashington43@***.com, last 4 digits of my card that I ordered the tickets on is 7804 , zip code 15010