the-pipe-surgeon-waterproofing-and-drain-cleaning Reviews
Plumbing

The Pipe Surgeon Waterproofing and Drain Cleaning

2.1/5 - based on 6 reviews

The Pipe Surgeon Waterproofing and Drain Cleaning Overview

The Pipe Surgeon Waterproofing and Drain Cleaning has a 2.1-star rating, derived from feedback provided by 6 customers. In the Plumbing category, it secures the 31th position out of 176 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(617) 797-2225

Address
62 Hamilton St, Saugus, Massachusetts, 01906, United States

Contact The Pipe Surgeon Waterproofing and Drain Cleaning Customer Service

The Pipe Surgeon Waterproofing and Drain Cleaning Reviews

5/5

Great job

Major sewage problem call The Pipe Surgeon J picked right came to my house within 30 minutes and got right to work fix my sewage problem as well as cleaned up the sewage for us

1/5

Still waiting 2 + years for refund of money and to have the job done jay was to have done months ago keeps telling me for months know tomorroe

2 years ago I hired the Pipe Surgeon as I was dealing Ing with a leak under my kitchen cabinet Jay said I needed a French Drain so I agreed to have him do it. I was then thinking $13,000 was quite steep of a price. Well we came to a agreement on the price but the ppl problem is when he finished I didn't receive all my money back and to this day I am still waiting. Jay told me last night he would be here at 11am well it is know 12:30 and no sight of Jay. He was to put new pipes in my bathroom but has not shown up. Everyday with him is I'll be there tomorow. Never. He is nothing but a scammer, liar and an all around worst person I have had to deal with. STAY AWAY. PLEASE

1/5

Horrible

Updated by user Nov 14, 2021
stay away


Updated by user Nov 14, 2021
in the negative ratings ( way-way negative)

Original review Nov 14, 2021
DO NOT USE ( fair warning ) his services ...... this person is not reliable with continuous postponements and promises just so no one else can take the business ...... STONGLY ADVISE TO SEEK SOMEONE ELSE ,,, an employee with me would had been fired long ago the way the person conducts business

1/5

Jay broke his contract with me

Jay, owner of The Pipe Surgeon has really broke the contract we had. He is definitely not fixing the leak in my hallway that was a little buckle but has know gone from one side to the other side of my hallway this is all to do to the fact that the owner Jay did not fix it about 2weeks ago! Know because it is the weekend I am going to call some plumbers and let them come over diagnose the problem and then give me a price and hopefully hire one of them and get one of them to do the job that Jay was to do in the first place. Thanks, Jay, for doing what you have done. What a contractor Plumber you are.

5/5

Resolved: Never shows up

Updated by user Oct 14, 2021

Company fixed the issue and I have been provided with product or service ordered.

Original review Oct 06, 2021
Jay, owner of the Pipe Surgeon, is not at all reliable. Jay was to be at my house at 12pm today, it is know 5:45 pm and I have not received any communication from this company. I had to run out this morning, but I was home by 11am. This is the third day in a row that I have been told by Jay that he would be here, but again here I am still waiting. Jay has no problem getting over here when he wants MONEY. SO I AM GOING TO JUST WAIT TO SEE IF JAY GETS IN TOUCH WITH ME. The longer he waits to do the job my floor is getting worse. That's what he tells me the problem is.

1/5

Just updating from my last review. Just wanted to let you all know I have still not received my money I am to be refunded. I get no where when I contact him the only response is K.

It is all about getting this owner to refund the rest of the money he owes me. He gave me a check that is almost ripped in half I have asked for a new one as my bank will not cash it. Although the owner keeps repeating to me the check is good over and over

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