The Horror Dome Overview
The Horror Dome has a 3.3-star rating, derived from feedback provided by 10 customers. In the Party Supplies category, it secures the 14th position out of 38 companies.
Rating
Contact Information
Website
www.thehorrordome.com
Phone
(516) 238-5108
P.O. Box 1243, Port Washington, New York, 11050, United States
The Horror Dome Reviews
Anisha
Amazing quality and detailed products!
I just ordered The Ghoul HD Studios pro costume and couldn't be more satisfied. The detail on this costume is insane for a great price. The Horror Dome has a new customer for life.
Anonim
Has a haunted house owner. This is the place to buy.
Reading some of these reviews, I find it ridiculous that people complain and give always a one star review. We have been purchasing from the Horrordome since we started our hunt and everything we have received from them is top notch quality. The service is really good and shipping sometimes does it take a while because some products are handmade and made to order but its well worth the wait. We have noticed that masks and costumes and props shipped out quickly. Its just a Animatronics that take some time to create.
Gene
What a great company.
I just got my costume in and the product is way better than the photos on the website. Im a customer for life now. Great products and definitely great pricing for the high quality of work they offer.
Eric
Owner sucks and is rude and threatening
The owner threaten me thoroughly remote, my opinion of his company on a voicemail. Hes a scam hasnt even sent the product hasnt even started on it and its been over a month.
Jammie
Mask picture update (devil)
Im not color blind I know red from orange and this damn devil is orange and yellow. Not red . And not a new mask it was featured 3 years ago.
Jammie
Mask did not look the same as website
Just deformed and colors were not same looked fake ! The devil was orange not red like the website showed !
XinYu
Good but can do better
I ordered from a duplicated website hence they are unable to track my order. It would be better if they had some sort of control over this.
Anonim
Will not reply at all. Zero response.
Nothing from them after several patient and respectful requests for a refund of my shipping back to me. Absolutely zero response from them. They are 100% an *** and I'll be reporting them to the BBB. It's not hard to reply back to me. If you *** up just admit it and correct the problem. They have done nothing. Sorely disappointed how I'm treated as a customer. I will not support them ever again nor recommend their site or products to anyone I know looking for costumes and props.
Jammie
Defective mask
The mask I bought came defective. My wife ordered 3 and two of the 3 are deformed badly and can not be worn. We do not want money back we would like to just trade for different mask Of equal or less value . Also I ordered a mask in April it promised to be delivered by late august and its already oct and still no mask . It was the cellar dweller . Also I Cant even see out out of one of one eye on the straight from the grave mask as shown in the pic .
Walter
Never received my order after paying $400
I never received my order Ive been waiting with no response from costumer service Ive been trying to call plus emails and they never responded to my emails or phone calls if you use these people its a chance you might get ripped off for your money