The Farmers Dog Overview
The Farmers Dog has a 3.9-star rating, derived from feedback provided by 109 customers. In the Pet Stores category, it secures the 19th position out of 356 companies.
Rating
Contact Information
Website
www.thefarmersdog.com
Phone
(646) 780-7957
214 Sullivan St. Floor 5, New York, New York, 10012, United States
The Farmers Dog Reviews
Jane
Called to check on order arrival
Just wanted to know when it would arrive as I was running low on food. This is my first time ordering so I wanted to be sure the food arrived before I ran out
Sharde
I need to speak to a representative
There was an issue with the account that was resolved quickly and efficiently by a professional and polite customer service representative.
Ron
60%discount not clearly explained.
The way I Understood the discount offer was for the first month. Would pay $52 for first two weeks and then 2nd week would be $52. Called customer service and was told was only for two weeks and then to regular price.
Cynthia
Moving. LOST JOB PLEASE CANCEL
Company I worked for for 17 years making six figures close down. I can no longer afford farmers dog at this time in addition to that I have moved.
Demarco
Good service
UsHad a question and needed some info. Resolved immediately by a most pleasant woman named Veronica.
Linda
Buy treats
I am trying to find a place where I can buy just treats if not to expensive- my dog didn't care for the food but loved the treats!
Anonim
Why did I get charged so much
I was charged 285.00 + and I didn't know anything about it . It drained my checking account and I don't get my SS check until the 3rd of July. I have 7.00 left in my account now and I don't remember ok ing this transaction. I'm very upset about this and need my money back immediately. From now on, I want to be warned about this. Please help me.
Sharon
Transitioning
I needed clarification on how to transition both Rocky and Lexi. Talked to a very nice man who was extremely knowledgeable and so helpful! Its is such pleasure to speak with someone in my home state of New York, at least I think it was New York, because the answers are always forthcoming. Thank you, sir, it is a pleasure to do business with your highly successful company! Rocky and Lexie Militello Via Their Mother Sharon G. Militello, RN P. S. 100% Food Consumption First Bites Today, July 01, 2023 FARMERS DOG Very Happy
JohnJ
Puppy dog food
Since I started feeding my puppy the farmers dog food my poor puppy does nothing but *** and experience diarrhea. Please take my name off of your list and dont send me any food!
Bonnie
Price
I have a 125 lb dog & have purchased it I mix with his dry food,expensive for us. I wish you had a subscription for once a month.
Anonim
Need help
My daughter (Dana Toal 410 Rutledge Ave , Folsom pa 19033 ) purchased an order which I know is very pricy. She has been a dedicated customer for a long time, has turned my people on too you products . Heres the situation she rents and her refrigerator *** out over night and she lost the entire order, I was hoping you could help her out and send her another order for free. Please help her !! Thank you her mom, Karen Toal
Susan
A new subscription for my new dog, not my old dog that passed away
Hello Farmers Dog, I cancelled my subscription because my dog, Chloe passed away. However, I have adopted a new dog and want to start a subscription for her. But when I log into the Farmers Dog website, it just thinks I want to re-activate my subscription for my old dog, Chloe. Instead, I want to start a subscription for my new dog, CoCo, a 10 pound toy poodle. But when I log into your website, it won't let me add my new dog, CoCo. I want to find out how many packages of food CoCo requires per month, as she is only 10 pounds. I need to know the cost per month of food for CoCo, and how much of a package I should feed her per day before I start a subscription for CoCo. I need to know this information partly because I have limited freezer space. Please reply and answer these questions and tell me how to get on the website, and delete Chloe's account, and how to add CoCo's new account. The best way to reach me is to email me as I am not always available by phone. Thank you, Susan
Tasheba
Customer service
We received food that was designated for another dog. I called customer service and the rep was very helpful and arranged for the correct order to be sent quickly and free of charge.
Anonim
Customer service promptly solved the issue
My dog didnt like the pork, so. I changed it to turkey. The company did this immediately thank you kindly the representative was polite and efficient. ..
Cindy
Thank you!
Im just writing to thank you for your food! My 7 year old Silky Terrier has always had *** breath no matter what what food I ever bought at the pet store. I switched to your food and within weeks Daisys breath is now so much better!! After reading that dog food companies can use dead, dying and diseased meat I wasnt surprised that Daisys breath was so bad. Now that shes eating good quality food, whats going on internally shows now externally in her breath. I never felt good about any any of the food I had been feeding her so Im glad I found Farmers Dog. The only issue Ive had is that it was difficult for me switching to this food but that was because I had been over feeding my dogs. I looked at the amount I was supposed to give them and thought theyre going to starve! They were a little hungry at first but are now adjusting to the amount they should be eating. Thank you for providing good quality food for my dogs that I can finally feel good about! Cindy Hullings
Sandra
Return dog food
I did not want additional future delivery of dog food but just received and billed for additional dog food. I want to return the dog food because my dog doesnt like the food and it is cumbersome trying to serve the dog out of these bags. Please send a return label or provide one to print. Sandra Robinson {{Redacted}} 512-698-**** sankyhank@***.com Please respond! This is the 3rd attempt to contact Farmers Dog.