The Blue Book Network Overview
The Blue Book Network has a 1.6-star rating, derived from feedback provided by 71 customers. In the Construction and Repair category, it secures the 13th position out of 1057 companies.
Rating
Contact Information
Website
www.thebluebook.com
Phone
(800) 431-2584
800 East Main Street, Jefferson Valley, New York, 10535, United States
The Blue Book Network Reviews
Anonim
Threatened to sue me because I won't pay
Doesn't do anything for you stay away it's a scam. I refused to pay and they said they will sue me for non payment .
Beverly
Beware
There was no way to sort through their lead generation to get to our scope of work only. Their two year commitment is a joke. Don't sign anything because they tell you will be getting a certain type of leads that you NEVER get. Our sales person Diane W did not want to even discuss our issues because it was too late in the day and per her exact words "I need to be with my family"Customer Success said that she could get us out of our contract and Diane W said Customer Success can get us out of the contract. Nobody will take accountability for their shortcomings within this company.
Anonim
The Scam Book Network. Would trust Jerry Springer more to connect me with clients.
Would Rather burn the 2800 dollars than give them a penny. They falsified a contract and used a blatantly false signature to Rob me of 2800 dollars of a service I never used. Take the epitome of *** and multiply it by 20 and thats their sales team. Hey Guys. Im going through the same thing you are all going through. Im declaring their transactions were fraudulent. They spoke with a person of my company who just thought it was a single payment. The person never authorized to do this. After 2 years of not realizing that this was a recurring payment and mistaking it for something else, I was pissed. Heres the kicker, the signature was not from the person who supposedly signed it. I know the signatures in my office and they did a horrible job foraging one. Then asked the certifying contractor if he would like some different jobs and doubled the monthly payment without our consent. Hes not even in management It looked like it was forged by a 3 year old. Im gathering up all the evidence and will present it to the courts and the DBPR. If anyone else wants to give me some legal ammo please get in touch with me. Im already getting with lawyers and looking into "abuse of the elderly" and multiple counts of fraud. Im thinking about getting some stories and testimonies together and send them to the main bank branches along with the BBB. I also have some friends that are newscasters that have taken an interest in bad reputation of this company. Im also thinking Ron De Santis should get a copy of your complaints. He has penalized companies for way less. Im free to talk and email whenever. Anyway, i can help anybody just reply and and we can exchange info. This company will pay for their lies and scams... The longer this goes on the more motivated I will become. These losers need to come to justice. Whose with me? M
Anonim
Bad Business Practices
Stay away - They are the worst bait and switch company out there. Their ad/listing reps will use deceptive practices to lock you into long term agreements and promise the world of increased business. We were a customer for almost 2 years and when a different rep came into our business to change the categories on our listing for better results that turned into a contract renewal with an additional $100 per month for another 2 years. Why in the world would someone renew a contract in July 2021 when it is set to end in December 2021. This company has absolutely no integrity and it is very shameful for them to say we are providing a service to help business grow but yet they provide absolutely no ROI what's so ever. Their 2 year contract terms are a huge red flag and if this was such a great company why do you need to be deceptive and lock people into 2 year agreements. Stop taking advantage of small businesses and have some integrity Blue Book.
Chad
No work leads
I have been member for 3 years not one single lead or customer lead. Hey to cancel and they won't let you.
Robert
Poor customer experience
the blue book overpromised on what they said would be people finding us in their "search engine". The only job we have gotten from the blue book was a referral from a trailer park from the local rep. They didn't even find us in the book or online. 15 months into a 2 year contract. Can't get out of it. Buyer beware!
Jake
I have made more valid relationships than ever before
I am really surprised to read so many negative reviews- my experience has been very positive! I signed up 2 years ago and have made some really great, new GC relationships that have awarded me projects. The cmpany has unlimited resources available to me and my rep is constantly in touch and very clearly working for me.
Josh
No projects!
Signed my business up during COVID-19 to help spur some business. Blue Book was great and waived the first couple months to help out with COVID-19. I had to lock into a 24 month contract for $240 a month which I thought was fine as long as they produced jobs in West Michigan. So far I have landed $0 jobs and have only been able to quote a couple in West Michigan as all the jobs that become available are on the east side of the state where we do not work. On top of that the rep in Detroit on the east side used to send me all of these jobs for free on the east side, trying to gain my business. Now there is no cancellation policy, and I am stuck spending $240 a month for basically nothing. I would avoid in West Michigan area at all costs.
Anonim
Scammed
Horrible scam of a company! Over a year paying for their services and not evening one lead. Then they would not let us out of our contract for not having rendered the services they promised. Zero out of five stars. Huge scam, DO NOT USE THIS COMPANY! You have been warned!
Mgrrr
Mgrrrr
My book was not delivered on time. Please cancel order.
Pat
Misrepresentation of service
We received an e-mail request for a local project over a year ago. In the e-mail was a project we were interested in so we responded to the e-mail. Before we realized it was a scam e-mail there was a salesman from Blue book e-mailing us stating in order to bid on this project we need an account with them. We are a small General contractor in business for 38 years and had used the Blue Book Publications, provided at no cost to us through the years to find sub contractors, so we were aware of the brand.The salesman set up a meeting with us and claimed there were many projects that fit our requirements as a luxury home builder. We took his word for it and signed up with one of the more expensive programs because we were told if we selected the less expensive ones, we would not get any activity. Because this was a brand I was aware of I made the mistake of not preforming any due diligence on this company. Shortly after that, we were contacted and told there would be a meet and greet networking event with Blue Book subcontractors enrolled in their network, we did not request this as we are an established firm with a large stable of subcontractors. We did not attend as we signed up for General contractor opportunities, not a networking group to provide work for the contractors they had signed up. The salesman then communicated how important it was to be featured in their publication, he was pressuring us to get in fast because there was only a limited amount of openings, we declined and that was when we suspected Blue Books sales were more important to them than the success of their customers. We checked the site often, all of the private projects we had indicated to the salesman we were seeking were listed as "in design There were none in the bidding phase. When we reached out to the sales person questioning this, we were told we were not using the system correctly, or we should be contacting the principles of the projects listed, which we did with no positive result. We signed up for this service so we wouldn't have to do cold calls. The original salesman took offense to this we guess, as we continued to complain another salesman started replying to our e-mails and the original salesman, who assured us he was servicing our account disappeared. After continuing to complain the second salesman sent us a request for proposal for a private firm in a neighboring state who they were well aware we did not hold a license in. In over a year there has been one project we were able to bid on, the project was so over advertised by Blue Book there were over 2 dozen bidders. There have been constant requests through Blue Book for sub contract bids from a third party in an area we are not licensed in as well. There have been zero requests for bids that match our licensed region in non union work. We grew tired of being told we were the problem from their salesmen and sent the terms of use to our company attorneys. In these terms Blue Book states each legal action must be individual, however speaking to the New York Attorney Generals office there is a strong possibility of a class action suit if there are many impacted as we have been. We continue to pay our monthly fee of 900.00 per month and have asked both salesmen to close our account with no success.
Pat
Complete misrepresentation of promised services
I happened upon The Blue Book when I received a sham e-mail on our company account for a request for proposal for a local project. After trying replying to this RFP, I was contacted by Blue Book via e-mail stating my firm needed to "join" the Blue Book Network in order to bid.We replied we were interested in their service and they sent a salesman to whom told of the successes of their network. I have been in Business for 38 years and had used the original free Blue Book to find subcontractors in the past. The original Blue Book was a catalog of contractors akin to a phone book, we had been listed it it for years and the listing was free. Having used the Blue Book for years, as it was always sent to us for free I trusted the brand. I feel rather foolish as I did not do my due diligence on their present "Online" referral service. The salesman set up a meeting and promised we would be well served using their service for custom homes, our core business, and other small non union projects where we hold valid licenses. He was eager to close the deal on the spot and I fell for it based on my brand awareness.I was told I needed to purchase the most expensive program to make sure our firm was listed near the top, as those who purchased the the less expensive program were not likely to get any calls. As soon as we were enrolled the sales person set up a meet and greet with sub-contractors who are also enrolled in their network for them to meet my firm. As mentioned above, we have been in business for 38 years and enrolled to make new connections with principles of parties that need General Contractors, not network so the subcontractors in their network can benefit from my firm joining the network. I did not attend this meet and greet as there was no benefit in doing so. The next pitch from the salesman was getting "Featured" in their publication, I was getting the idea early on they were more concerned about their sales than mine, I refused that offer as well even though the salesman kept calling us and stating there were only a few openings left. We started using the website and 99% of the listings were listed as in design. We e-mailed a few of the principal parties with no return communications. Much of the RFP's we were receiving were for subcontract work. We are a GC. I started to complain to my assigned salesman and before I knew it another salesman was assigned to my account. Whenever I made a complaint, it was always my fault, I was told I was not using their system correctly, I wasn't calling on the principals an on and on. If I had wanted to do cold calls, I would not have enrolled in their services. Lately we have requested to close our account, there was no response until we stated we had requested a review by the New York Attorney General. The response was for the new salesman to send me a RFP for a jurisdiction I have no license in for commercial work. We were very specific about where and what we are licensed for and most of the projects we are not licensed for. Our attorneys have read the terms of use for this company and Blue Book states each legal action must be individual. We feel there is an opening for a class action lawsuit as this service is so over sold that there are many firms finding themselves in the same place as us.
Chase
Terrible experience
The sales person told me there was hundreds of jobs I can bid on in my area. After a couple of months I had no jobs that I was able to bid and was out almost a thousand dollars. When they printed their magazine they had my spelled wrong, and they had services listed for my company that I don't provide. When I went to cancel they would not let me cancel but after talking to a couple of people that let me cancel. After spending a thousand dollars I have nothing to show for it.
Dennis
Need your advice of getting out of "future contract" from September 2020 to September 2022
Hello everyone, I read through all your comments, and I can totally relate to your situation. Back in June, 2019 Ms. Shanel Mollica from the Blue Book reached out to us multiple times, and she illustrated all the benefits we would receive if we signed up with BB. We finally signed a one-year contract with her in September of 2019, so we are still actively involved with BB until 9, 2020. In March 26 of 2020, Ms. Mollica contacted me due to the slowdown of the Covid-19, and she offered an additional service to our company WITHOUT charge for the next night months. However, the document she emailed to me had a two-year-term (9/2020 to 9/2022), so I emailed her back to request for explanation. Rather than emailing me back, she CALLED me to explain that two years was only for documentation if I wanted the free additional service. Besides, I can cancel the additional service anytime I wanted to as long as it's before September 1, 2020. Due to the pandemic, our work has really slowed, and we wanted to control our expenses; so we reached out to her on Monday (5/22/2020) to notify her that we will not continue our membership with the Blue Book after August of 2020. Ms. Mollica didnt call me back, but texted me a note indicated that I must continue TWO MORE YEARS with the Blue Book since I signed with her back in March 26. She also requested that we call the corporate if we wanted to resolve this situation. I immediately called BB corporation in New York, and they said only Ms. Mollica can cancel my future contract. After I read these posts, I noticed that the BB company uses this tactic with all their customers. I emailed to Ms. Mollica that we will pay the remaining balance of our one-year-term contract for an amount of $690 ($230/month), and we even willing to cut our current contract early as of today; so her company will profit 3 months without sending any leads to us. The only one thing we are requesting is to CANCEL our future contract with the Blue Book. Her respond was she cannot terminate the contract now, but she can decide into it in September. After reading all these complaints, I see a dishonest pattern from the Blue Book representatives because they dont keep their promise. I DO NOT want to wait until September to get her blessing, but I want to proactively find legitimate routes to get out of my future contract. Therefore, I am reaching out to you, whom have dealt with the Blue Book in the past, and hope to learn some wisdom from you. Thank you in advance and hope to learn much from you FYI, our company is operating out of Garden Grove (Orange County), California
Lucas
Unable to cancel contract
We initiated a 12 month contract (as advertised by Sean Clark) with the Blue Book in June 2019. In June of 2019 we agreed to pay $230/ month for a contractor based network service which was suppose to provide job/contractor connection in your area. Since our first day of signing up we have yet to receive any solicitation requesting our services let alone had any of the contacted contractors reach out for our services. After nine months I contacted our sales rep and let him know that the program was not working in our favor. The rep (Sean Clark) completely agreed and said that this program was not tailored to our company/industry. However I agreed to fulfill the remaining months of our contract until June 2020. In mid March 2020 we were severely impacted by the COVID-19 pandemic. I contacted Sean to cancel our remaining three months and apologized for not being able to fulfill the contract due to what was going on. Sean then contacted corporate who instructed him to remove any future automatic billing but that I was still liable to pay a remaining $690 left on the contract. Sean then proceeds to tell me that Blue Book should remove any remaining balance and if they do not, to contact his manager Steve Oreck. I then began a conversation with Mr. Oreck who informs me that they will not forgo any remaining balance and that it will have to be paid. I relayed to Mr. Oreck that my business has suffered severely during this time and that the Blue Book program has not benefited us in the past nine months, in return he told me "do what's best for your business but we will not remove the $690''.
Dan
Great Networking & Engage feature - with Blue Book for the NYC Region
As a manufacturer, of custom Overhead Doors that caters to the construction industry, we were looking for a platform that covers our entire marketing area. Blue Book Delivers!!! We use several features that Blue Book has including Networking Meet & Greets, Weekly News Updates, Engage, all combined to have real opportunity's unmatched. We have received plenty of backup support for all levels of Blue Book personnel to make this happen. It's a nice thing to have an over abundance of opportunities in our industry.