The Ashton Drake Galleries Overview
The Ashton Drake Galleries has a 1.9-star rating, derived from feedback provided by 491 customers. In the E-commerce category, it secures the 38th position out of 2408 companies.
Rating
Contact Information
Website
www.ashtondrake.com
Phone
(877) 595-9505
9200 N. Maryland Avenue, Niles, Illinois, 60714, United States
The Ashton Drake Galleries Reviews
Anonim
I have a question about the dolls
Never got a call back ...there was a wait and the recording said if I didn't want to hold that they would call me back and I would not lose my spot... I am still waiting for the call back !!!
Anonim
Cancel order
I just want to cancel my order, Im not going to be able to pay it ??? XXXXX Nothing else to say xxxxx
Keylin
Wrong doll sent,everything is fine now.
There are so many scammers out there,it made me very nervous.after talking to them,I felt very secure, and knowing you guys had my back,made me feel less anxious,thank you for that. Sandra
Sharon
Unaware Membership Fees
I think it was very unfair to me that they have been taking money from my account every month for about 8 months for membership fees that I was unaware of only because I ordered a baby doll..I was nice enough to order from this website but then I get penalize for it..This is the worst website I've ever ordered from and I think I should be reimbursed my money back.
Carol
I was on hold for length of time it was disconnected, cannot seem to get answers to my questions.
I would like to know what is going on with Yuki. You keep postponing the delivery over and over and I would just like to know how long this is going to continue.
Anonim
Unhappy with product
ThinkI ordered the 4 inch bundle of joy collection. Pictured white when I ordered. Was sent dark skin tone dolls. Im not racist but my granddaughter & I are white. The company said I ordered the dark ones. Untrue. I packed them up and returning hoping for a full refund. So disappointed!
Rosanne
Haven't received Annabelle
Im trying to talk IN PERSON ON THE PHONE TO FIND OUT WHERE MY ORDER OF ANNABELLE IS. ITS BEEN OVER 6 Weeks as promised. My phone #is 61926****/
Corrie
Trying shoes for little boy with Mickey moude
Always in case but shoes are gone set Mickey with little and Minnie with girl ! Please help do not any place to get shoes help
Justis
Money taken twice no dolls received
I bought 3 dolls all with 2 day shipping never got the dolls and than they charged me another 485 still no dolls.
Bindi
Missing order
My mother ordered the Mrs Beasley ornament as a Christmas present for me ..it never arrived in December . So I called in January . I was told they never received the order . I said that must be impossible because they started sending me promotional emails . They did not have my email until I mailed in my mother's order .then I reordered the ornament and paid for it with my credit card . The gentlemen I spoke to assured me that my ornament would be at my house between February 3rd and the 17th . I still haven't received it .so I called on February 23rd .now they tell me that it's on back order and I won't be receiving it until after March 31st . I told them this is really unacceptable . Why would a company continue taking orders for a product they have no intention of producing . This is ludicrous. And I will not be ordering from them again ..I have several products from Ashton Drake company and was thinking of ordering a real life sounds baby , but after this I won't be ordering it I don't have proof of my order except what you have in your computers .
Evlyn
About an order6
An order that stated 5 to 7 days. No resolution. Order number is900065****. . Maureen Hewitt Ll17OHY. Wish to cancel and be reimbursed 1st payment please. Many thanks.00none
Timothy
Return
Somehow got signed up for rewards, and didn't realize I would be billed each month and sent an outfit. Seems a bit deceitful. But my problem, hopefully has been resolved. Thank Yoube sure to read the rewards program carefully
Mystie
I have not received my doll
I have not reciprocated my doll and I have made payments and have tried contacting them but no response
Demiah
We don't want what you sent to us.
We are trying to return your product, but it's been coming back to us for two or three months (maybe longer). My wife says she did not order anything from you. We haven't even opened it. We're not going to pay for this. I'm not going to pay shipping and handling, so if you want it, you need to send us a label. Otherwise it will sit in our storage unit till we run out of room, then it will go in the garbage... unopened.
Rahmir
Shipment
I've literally had to jump through hoops for my order (and I'm a returning çustomer for years and never had trouble) . The website says installments can be made they refuse for you to do this , They've held my order even with with payment they have canceled my order with full payment,I literally have had to beg to get this order I only continued the fight bc its a special order for my Daughter! However they have lost a loyal customer as I will never use them again
Rahmir
They canceled my order without my contacting me !
Had 3 conversations within 9 days they said it was on the way . Then today they had canceled my order without reaching out to me. They have inefficient people working , I've been. A loyal customer for years but I'm not jumping through hoops to buy anything else from them . It's been a NIGHTMARE