Tencent Games Overview
Tencent Games has a 2.8-star rating, derived from feedback provided by 86 customers. In the Games and Movies category, it secures the 56th position out of 360 companies.
Rating
Contact Information
Website
game.qq.com
Phone
(888) 652-2736
Tencent Binhai Building, 33 Haitian 2nd Road, Nanshan District,, Shenzhen, Guangdong, 518054, China
Tencent Games Reviews
Kan
Unable to play PUBG Mobile Game
Hi PUBG Team, I would like to inform you that our IP (103.250.76.0/24) is unable to play PUBG game and this IP is located in Myanmar region. Kindly help to support for this issue find the attached file.
Mohamed
Account Hacked
My account had been hacked with a phone number and when I reported it it had been unlinked but it still not openin and saying (Secondary verification is still active but the mobile number has been unlinked. Please contact customer service.) That is I'd 581986**** please contact me
Richard
Account hacked 520780****
Original review Jul 29, 2023
Please read this or my ghost will haunt your family after my eventual death of old age. I am Richard Vasquez Garcia. I have been in contact with PUBGM customer service in an effort to reclaim my account number 520780****and my alternate account (alternate account details at the end) I was tricked by Tovoy Beckford he told me I could trade accounts with him and we could each get all of our social medias and phone numbers exchanged but he burned me and broke contact easily because we could only talk on the game or on facebook messenger also the facebook messenger dialogue was deleted. When he had his accounts linked to my account and the passwords to all of my social medias and everything my main gmail is linked to he logged into my facebook and my gmail and chamged the passwords i have reclaimed the facebook and gmail and changed the passwords. I entered escrow with him on paypal (Paypal:ZIDONBECKFO) zidonbeckford92@***.com Sjkdkj1@***.com greatesever009@***.com Twitter Xrxkq1 A password he uses : Truedata4 This is a known scam an item exchanging system should be put in place and more support for this problem
Michael
I cannot login my pubg account due to 2nd factor number verification
Dear pubg I'm emailing you guys concerning my pubg account,I added a phone number to my account to activate the 2nd factor verification in which i have to send a login code everytime i want to login in on a new device,but i lost my sim card and i cannot send or receive sms on it to receive the login codes,so my account is automatically locked down because i cant receive the verification code to input on the login screen,can you guys please look into the issue asap,pubg is my favorite game and i spent A ton of money on my Account and i really need it back My ID (512********) Name (DX COOKIE) if you guys need more information please email me,i really need my acc back,Thank you
Yahir
Someone hacked my account
Someone stole my card information and keep using it everyday for this game system thing pubg I want my money back
Anonim
Contact
Yeah there is still issues with PUBG company. They don't even solve my problem and try to contact me. Its not good i have been playing PUBG like 5 years and this is what i got when i need them. My id got hacked and i try to contact them. I text them i call them but they don't even try to reply me. This is not how you run your business if you cannot even get your customer trust. How will you even encourage other to play that game. I will not be playing tat game until i get my hacked id back or i will not be playing that game. And i will thought it like this is just a time pass game which don't even help there customer and family.
Vipin
Dear Pubg Mobile Lite Support Team, my account has been ban without reason please unlocks my account now Game I'd:735496****
Dear PUBG Mobile Lite Support Team, my account has been ban without reason please unlock my account now Game I'd:735496****Dear PUBG Mobile Lite Support Team, my account has been ban without reason please unlock my account now Game I'd:735496****
EXO
Pubg mobile global account account hacked
My pubg mobile global id 512******** got hacked but i am still able to use it the hacker changes my phone number and email and replaced it with his mobile number and emai. i am able to use it but he has spent all my uc and he is damaging my account
Sahil
Resolved: My account *** please help me
Updated by user Jul 18, 2023
My I'd unbanned please.
Updated by user Jul 18, 2023
Please pubg mobile lite team please support me mu account unbanned please please please
Original review Jul 18, 2023
Please unbanned my pubg mobile lite I'd My I'd unbanned please please please please please please please please please please please please please please please please please please please please please please
Sahil
My account *** please help me
Please unbanned my accounts please My pubg mobile lite I'd 710******** has been banned please unbanned my account
zia
Recover Pubg Account
Hi. My name is Zia Ullah. Im From lahore Pakistan. I playing 2019. I love Pubg Game. My English is so weak. I hope you understand. Actually I Lost my Pubg account. Please Please Please Recover my Pubg account. I have All information. UID: 511546**** Player Name: DC๛DAKUyt Last UC Purchase Date on Midasbuy: 25March Purchase UC Quantity: 325UC LINK Number: +923104****92 Link Gmail: shahzia560@***.com Please Please Please Recover my Pubg account. I pray you and your team members live long. Thanks
Negrea
Mi-am pierdut contul
I'm logged with number phone and my Sim has expired. And I can't play bro please help me to recover my account
Kody
HACKED PUBGM ACCOUNT
He stole my account unlinked it from my face book and email my id is 51320**** please get it for me I need it back
Muhammad
I LOST MY ACCOUNT
I have complained to PUBG mobile through customer support service for my unlinking salamsajjad54@***.com email yesterday and link my new email address sajjadsalam31@***.com but today afteplaying morning time games my account has not in linked with my social accounts and in place of my this is another new IDs are linked with my social accounts.so please give this id after verifications
raja
Resolved: Unban my account
Updated by user May 23, 2023
Company fixed the issue and I have been provided with full refund.
Original review May 23, 2023
Dear Pubg Team, Recently I am trying to login to my pubg account, but it's showing your PUBG account banned for violating policies even I didn't break any kind of PUBG rules . Please fix it as soon as possible. If you will not unban my PUBG account then i will not play PUBG anymore because i am emotional attachment with my account and also have UC and many achievements in my account and you have banned my account for violating regulates. My account details Character ID : 528700**** Name : TLIBN Level : 79 UC in my account : i don't know Thank you for your time and consideration.
GEORGE
About pubg mobile account
Updated by user Feb 02, 2023
my accoount get banned for 10 years with you and reasonIn pubg mobileHey Iam Owner of my AccountMy ID : 525789****My Cheracter name : 么卂ㄖ尺ㄩ丂么i was not play in 19 12023 any game but i play in 18 12023 just somegames u can see in photosClassic games and 1 TDMand and i...
Updated by user Feb 02, 2023
my accoount get banned for 10 years with you and reasonIn pubg mobileHey Iam Owner of my AccountMy ID : 525789****My Cheracter name : 么卂ㄖ尺ㄩ丂么i was not play in 19 12023 any game but i play in 18 12023 just somegames u can see in photosClassic games and 1 TDMand and i...
Original review Feb 02, 2023
my accoount get banned for 10 years with you and reason In pubg mobile Hey Iam Owner of my Account My ID : 525789**** My Cheracter name : 么卂尺丂么 i was not play in 19\01\2023 any game but i play in 18\01\2023 just some games u can see in photos Classic games and 1 TDM and and i going sleep in morning i see alot of friends call me in phone and whatsapp and they say my account get banned and open my account and see i chek my account get banned 10 years in Date : 19\01\2023 Time : 10:01:45 and it say i banned 10 years but i was not play in 19/01/2023