taxslayer Reviews
Taxes

TaxSlayer

2.2/5 - based on 155 reviews

TaxSlayer Overview

TaxSlayer has a 2.2-star rating, derived from feedback provided by 155 customers. In the Taxes category, it secures the 5th position out of 113 companies.

Rating

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1 stars

Contact Information

Website

Phone
(888) 420-1040

Address
945 Broad St, Augusta, Georgia, 30901, United States

Contact TaxSlayer Customer Service

TaxSlayer Reviews

1/5

Logging issues

I lost my phone and i need help updating my email and number and Authenticator I really need help to access my account back

3/5

IRS refund

Taxslayer sent my refund to tpg which I have trouble speaking to a representative an the automated phone service keep saying after I enter my information they have not received my refund yet when my deposit on IRS where my refund says IRS sent it tpg says they haven't received my refund I was supposed to go a deposit on July 12th by the 17 the though an it isn't posted yet in my account so I don't know who to contact to get refund status . By the way I'm Asia Sanders last 4 of social 7595 birthday 1/21/91 thanks

1/5

Don't remember my account acess

I don't have my phone number to access my account I need help please I need to go in into my account RTR rbdryyheefkktnesvbtrvevnytnfvdtyrvdbtnrnfbsghtygbvnttkrbddtgnfbdb. Ttfff. Ff xtnttt. X ddrf scsdhtky. Ghgsfglymff. Dedhttdrbrbfnrfgjfnf nykybgnmg d. Grbfyjrbffbjehffbbrr. Bgnykymfdbrtnrbfbar hrhrshtre d.

1/5

Been denied access to account

I tried to log in a few days ago and couldnt remember password. Left site planning to come back and change password. Tried to login today 4/17/23 and got the access denied message.

1/5

Missing stimulus check

All I know I signed up and everything came back and told me what I was ever getting back and I never received it now I need help finding out what my status checks are

1/5

Your support system sucks eggs

Cant believe the problems Im having just to login to my account Program will not send me anything for forgetting my password How *** is that And no help calling support Good job

1/5

Can't log in

Im still having trouble logging in the customer service number I was given will not allow me to speak with a live person. Can someone please assist me with resetting my password please. 202-210-****

1/5

Retired this year and confused about forms

Unable to reach someone there and I have to wright 100 symbols for no reason and I need to weight more to send this note

1/5

I was asked to provide feedback..I’m happy they are providing help to me, no problem at all to provide feedback and support.

Im a new member of taxslayer(less than one week), I will most gladly give more feedback later in the process if possible.

1/5

It's concerning text slayer

This is Diana James and I wanted to know why y'all took out $29.95 for charge and now it's pending to remove the $29.95 I don't understand I filed my taxes through tax slayer and now the $29.95 is pending to remove I don't understand this I haven't received my refunds yet but why did it cost $29.95 where it says on the website six to eight dollars please please explain that to me am I going to get a refund or not the IRS says it's processing thank you

1/5

Tax refund

I need to know where to send the fee for taxslayers filing my taxes. I have no information.. I would greatly appreciate it

1/5

My Federal Tax Refund

I received a bogus cashier's check from them I told them I could not cash it anywhere so I followed all rules, policies, and procedures. I wrote void on check and sent it back to them. Then I received a call saying my check was sent back to the IRS HOWEVER THE IRS HAS NOT RECEIVED MY CHECK BACK THIS WAS IN JUNE ITS NOW SEPTEMBER?

1/5

Tax refund & My Stimulus check

What date is my check being mailed out its has been three weeks now and its still not here do you know how much longer

1/5

Pay filing fee

Unable to pull the app firm up to apply my card #, so that I can resolve the PENDING" on my fed. Refund.. including not receiving my data copy of filing of taxes..Haven't received nothing .

1/5

There were a unauthorized transaction

On June 9 there were a unauthorized transaction made without my permission made by you company, I wonder if you can refund the 26.45 dollars

1/5

They charged for Free filing

Went to TaxSlayer to get free tax filing and somehow they ended up charging me for it. I did my own taxes, didn't add anything and got charged. Rep. Warren is looking into companies that claim that and still charge. I tweeted her about this one. They ripped me off. I always do short form and have never paid for free file. Credit Karma is who I used previously. They put on the charge classic upgrade? What the heck is that? Not what I chose.

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