Tastecard Overview
Tastecard has a 1.5-star rating, derived from feedback provided by 155 customers. In the Gift Cards, Rewards and Cashbacks category, it secures the 26th position out of 198 companies.
Rating
Contact Information
Website
www.tastecard.co.uk
Phone
+44 800 567 7241
Birkby Grange, 85 Birkby Hall Road, Birkby, Huddersfield, England, HD2 2XB, United Kingdom
Tastecard Reviews
Maureen
My plastic card I requested had not arrived
I requested a plastic card some weeks ago but have not yes received it . Maureen Bolton 5 Marlborough Square Ilkley LS29 8PU maureenbolton@***.com It was through Nat West Kind regards M bolton
Janette
Someone has used my card
I had a taste card a very long time ago subscriptions have been taken out of my account I was never issued a new one I need to speak to someone
kelly
Refund
You took £39.99 out of my account which I didnt sign up to this I want a refund back please the fraud told me to ring you but its the wrong number b here
Corrie
Having Some Changes please Remove us from the List
We cannot Take Booking due to important Changes, Menu Change,Room space accomadating Custormer bookinig due to other promotions For now.
Magret
THEY ARE RUDE AND BAD!
if i could give them 0 i would! I woke up to see that 39.99 had been taken out of my account without me even authorizing the payment and now i cannot even get through i them to get a refund i am not happy about this at all i do not even use taste card, and they took the money from my account. I want my refund!!!
Anonim
I want to complain I cancelled the card but was charged 39£
I have cancelled my taste card within 3 weeks of asking for it. I found it very difficult to cancell but eventually was fire I managed Later on I noticed that 39£ has bred debited my account I have not once used the card and feel it is unfair to charge me. I am 80 years old snd not good with electronics I had some correspondence with enquiry team st taste card but to no avail Looking forward to your response. My generation would prefer to have a phone to ring snd speak to a real person not just electronics Breda Wilkinson
Cheyanne
Scam scam
avoid these scammers. deals don't exist and you get better savings going to cinema, restaurants etc websites directly. customer service is appalling
Michael
My bank is natwest
I have a special account with Nat west that gives me the use of taste card but I havent got a tastecard card how do I use the facility Michael Kohter 0796739****
Anonim
Want to use card at The green Mann offley
Please could I have a tastecard I dont like to Use my phone as I struggle with low battery and it may well be that I cant use the tastecard because I havd no battery
Napoleon
Membership
You have auto renewed an old tastecard account linked to my bank account for an ex partner, I wish to cancel and be refunded as this account is no longer wanted
Dominic
Taking money out of my account and I can’t speak to someone to resolve issue
I cancelled subscription and deleted account and they have continued to take money from my account and I cant speak to someone to resolve issue. Really not happy at all
Calyssa
To cancel my subscription
Its taking money out of my account and I dont know how to cancel it and Im gonna be overdrawn for something I didnt apply for
Delani
I have been charged automatically when I don't use the card.
I do not want to have automatic renewal on this taste card as I very much doubt Ill be using it. I have heard your customer service is rated good but I have yet to find out. Please could you refund my payment
Art
Didnt want membershipy
I want my money back purey thievery I cancelled this card years ago and have never even used this card. Yet perennially they sneakily take the money only this time I noticed because the transaction left me out of pocket. Customer care is so bad and designed to frustrate you. This is organised white collar crime so many customers en masse have suffered the same fate.
Jill
Need some help please
Do I get a card still in the post ? I signed up 14-10 days ago I have a membership number but unfortunately I cant load this on the app on my phone. I need some help as I am slightly dyslexic and need to know what I need to do. Can someone please help me?
Moschino
Resolved: Basically a scam
Updated by user Dec 12, 2022
Company fixed the issue and I have been provided with full refund. Arranged with the company I paid for to file a dispute against Tastecard. I had the opportunity to discuss the matter with Tastecard customer service first, but felt like I had to escalate the case further because I was not being taken seriously.
Updated by user Dec 12, 2022
I have sworn off the product forever. Please don't get a tastecard.
Original review Dec 12, 2022
Was charged after the trial because they hadn't seen my cancellation request soon enough (the phone line took forever to get through so I sent an email well within the time frame). I said I haven't been able to use it. They said it's a subscription regardless of use. I say, I haven't been satisfied with the service because I can't access it. They say I have definitely been able to use it on day 1 only for 2 things (the bit before I started having errors with it). (Even though it isn't based on usage? Whatever) As a "grand gesture" they offer to discount £10 off of the £47.88 they've charged me, so I can still use the product for a year. The product I've confirmed I can't use! I describe my buyer rights if dissatisfied with the service and that they've just indicated that I could only access it for an hour max. I struggled getting through to customer services earlier because of how difficult they make it etc. Then I pressed escalate case and summarised it to PayPal. Got my money back shortly after. Awful customer service, awful product, and the craftiest company known to man that will find any excuse to charge you.