Steam Overview
Steam has a 2-star rating, derived from feedback provided by 5400 customers. In the Games and Movies category, it secures the 4th position out of 360 companies.
Rating
Contact Information
Website
store.steampowered.com
Phone
(425) 889-9642
10400 NE 4th St., Bellevue, Washington, 98004, United States
Steam Reviews
Marcus
Activate
I purchased a steam card redeem it n the wallet I'm unable to purchase anything due to a service error
Jo
Cant read code on back of steam
Scratched code for steam card, but can read the code. Stupid steam scratch cards! Wont be buy in the steam card again-very annoyed!!
Amala
Stream card never work soon I activated try to use it the. It said already been use
I activated the stream card then I try to use it they said the card already been use I want to know how , I scratched myself. How it get use it said no fund available card already been use ,it very frustrated I lost a lot of money on it . Specially $100 and $50 card not working
Jason
Resolved: Cause of my steam card
Updated by user Jul 26, 2023
Company fixed the issue and I have been provided with apology. I’m sorry for scratching out the card code forgive and give me new code thank you.
Original review Jul 26, 2023
Hello greetings,Im Jason.I mistakenly scratched out some code in my steam card of 50$ can I get a new code? I need some help Ill appreciate if anything is done about it. I believe steam is the best and I cant stop purchasing and making it my best gift card of all the time. So sir/madam Ill appreciate if I cant get an assistance thank you.
Terry
Order #373****
Hi I bought this card today from gift card supply and unfortunately it's invalid or has been and they claim they get the codes from steam directly thus I should contact you for further assistance. Thanks.
Josh
Waiting for my steam card
Ordered a card and wants a verification For account order number 319-35*-*** sent photos of me my I.d and paper of what I ordered and keep getting an email saying to verify my account this is bunch bs I want my card or give me my money back asked them to call me but nothing except an email stating willing to help me but they keep asking for verification
Selaima
Cards don't work
So I bought these cards from Target and I scratch it and then I tried to activate it and said its not work i just dont wanna waste $300.00 and they dont work please can yous help me
David
I purchase 10 $20 Steam cards none works
Just want to see if you guys could Make it work because it's saying it's been used. And that's impossible because I just Scratch it Can you guys fix that problem? Here's my proof. I will be grateful and very appreciated. A few guys could fix this problem. And to make these 10 cards work. If you can please help me?
Rhonda
Bought cards and they said redeemed already
Bought $30 steam card from Walmart for a us soldier deployed in another country last night at like 10:50 pm and sent her a pic of card and code and receipt and she messaged me back saying it told her it had been redeemed already! I know how the thieves are doing it for a cousin of mine is a thief and told me . I have called and called and left messages several times now and also sent an email that was just returned to me stating that email is no longer valid so I'm about to copy and paste to another email address they sent me! I will contact s lawyer if needed for it's not right to be cheated out of money by thieves and then to also not be appreciated nor acknowledged by a company who continues to allow their customers to get ripped off. If you'd like to know how they are doing it let me know!
Felix
Resolved: Steam
Updated by user Jun 23, 2023
Company fixed the issue and I have been provided with full refund.
Original review Jun 23, 2023
I buy steam card just now and when I want to use it sad used card I didnt know what happened to the card
Padocia
The reason for my call is it saying that my cards are on invalid
Can you call me at 343-585-**** and say my cards are invalid and I've got the receipt in front of me and nobody's touched my cards and nobody's used them and I need to know what's going on can you please give me a call they're brand new cards I have the receipt here but it's very hard to see because it's been put away in my drawer and some stuff got spilled on the receipt how
Melinda
I bought 4cards I can't use the numbers can't use need a refund
I bought 4 stream gift cards and the numbers got messed up now i cant use none of the cards and thats $80 dollars I need a refund
Robert
To get a feedback
I bought cards worth of $300 and it's only 4 that worked and the remaining card didn't work...Pls I need help and I want to know what I can do to get all funds back pls
Terrie
Fraud
Online fraud on google chat and was reported to google chat on a fake Def Leppard band members thats it for now and they have been reported to google chat. They use the names management15000@***.com
Debra
Stream cards didn't work
When to put streaming cards code it didnt work i bought friday 100 and today 20 i want refund for these cards I wont let my friends these cards gifes
EduardAndrei
Recovery my stollen/hacked steam account .
Hello , i have writted also in steam app at recovery account there i attashed all picture of the men who has stollen my account i have also an code to provide my report . I have everything to prove that i am the owner of the account . my account was stollen please help me to have it back . i had also secure codes how can someone stole an account please make something to have it back . it s very important for me .hello, those who stole my account entered from several IPs. please help me to recover it, such a thing is not possible. we put money and many hours of work into these accounts. it must be fixed as soon as possible, I have all the possible evidence that it was stolen from me, I want it back, otherwise I will continue with this report. please take it seriously. I want to receive an answer as soon as possible. I need this account as soon as possible.I forgot to specify that I also have a credit card associated with the account, whenever money can be deducted from my card. this operation is criminal, you know, and is punished according to the law. it is not playable, please help me recover my account. someone disabled steam guard mobile authenticator on 27.02.2023 at 02:12 minutes. I leave below the proofs and the transaction with the card on steam. I want my account, please, so that I can properly secure it again and recover my card data, because such a thing is not possible. please do everything possible to have him back!!! The email was changed today 27.02.2023 at 08:08 minutes . i attashed the photo of the email . the man who stoled my account has changed the password and email immediatelly . please help . i can t do anything without your team support. i need my work account back and my money and time . everything was there . please give me an answear fast as possible pleasee !!!Now i see that he has changed the picture and the name of the account . Give me an answear please . Don t let this guy to own this account . I need it help me !!!The emai is also changed i will attach the email below . Please help me recover my account . I send you everything you want i am the owner of the account my visa card was added to the account i have blocked my card because of this situation . Now i have to wait the new card . It's not a joke this account have my personal data and i really want it back . If this problem is not solved i have 24h to go and make a report to the police. Please it's very important for me i realy don t wanna go and report this to the police . I can see the account changes because I was logged in to my account when it was hacked, but it doesn't let me see my friends from the list or play, the changes it makes in my personal account just fall in real time and I can't do it nothing is incredibly unbelievable like this. help me because it is not normal to lose our accounts so easily.
Neil
Defective card
I purchased two steam $50 cards from CVS drug store,both cards were defective when peeling off the cover off of claims code,can not see numbers,I contacted customer support four times regarding this matter and they were not helpful,there reply was the cards have been redeemed,those cards was not redeemed because they are not redeemable,can not see all code symbols.The store manager told me that they have nothing to do with the cards,when I took the cards back for refund.now I have two cards paid for that I cant use,this is ridiculous and customer support demeanor is as if they dont care