squarespace Reviews
Hosting

Squarespace

2.4/5 - based on 22 reviews

Squarespace Overview

Squarespace has a 2.4-star rating, derived from feedback provided by 22 customers. In the Hosting category, it secures the 20th position out of 140 companies.

Rating

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Contact Information

Website

Address
225 Varick Street, 12th Floor, New York, New York, 10014, United States

Contact Squarespace Customer Service

Squarespace Reviews

1/5

Squarespace you have no customer service people. WHY???? when people have questions there is no person to talk to. This is bad for business.

WHAT HAPPENED - I need a live person to discuss my questions that is what happened and there is no live person.

1/5

Credit card charges for site I no long own.

they keep charging my credit card, but won't let me sign in to delete it. the website is no longer mine!

1/5

Charged my account in April 2023 and it’s been down since

My Horse Rescue website has been down without me knowing about for months, you cant get through to Squarespace, chatting with robots that want a credit card, I think Not! No phone number listed anywhere and poor reviews across the board!! I cant believe I was convinced to use them, always go with your guy. They are garbage!!

1/5

Purchase Tabs/ Adding products from Google my Biusness

Hello , This is C.O Eliteflightgear Designer Fashion Outlet URL: elite-designer-fashion.com I need to have all info dragged over from my previous Google my Biusness Biusness Page and provide you with new items to the store. Also does my package include purchase links via debt, Mastercard, visa ect. How many payment options are available and are they added on to my website as they become available? Call 872-871-**** Email: catellamiller27@***.com

1/5

Need to cancel invoice#9705****

Our credit card ending 7690 was charged $267.12 for annual renewal. We no longer support this account and would like to be refunded immediately. Please advise.

1/5

I need a phone number for its contact

I am doing my small business paperwork with the IRS and it is required that I put in a phone number for IRS contact in ref to ach payments Everywhere I look says that square space doesnt use a telephone number because they think that a chat box will offer better customer support but we all know that you have a phone number and it is required by the government for us to move forward with our text information, so can you please provide a phone number for the IRS to contact you in case they need to thank you Viking Co & Design Tiffany & Justin Cook

1/5

I do not want Squarespace to send me any more emails

Hello! I tried to cancel the emails I keep getting from Squarespace and the system has no mechanism for such a cancellation to work. So I found this site and Hope Squarespace takes a serious hint from me to cancel all emails sent to me. You site has no offer or opportunity for a cancellation as though you only assume that a person wants to do business with you. So stop your emails sent to me. Strachovstudio@***.com

1/5

No refunds given

This site automatically renews your subscription. Has a complicated cancellation process and doesn't refund your money. Horrible site. Don't use!ver eNNe

1/5

I have never had an account or used the service in any way. Please cancel all billing.

Cancel my account please, and refund the money charged against my Mastercard Number. It was created accidentally, and has never been used. No data was ever entered, nor a website created using Squarespace. Please refuhd the amounts charged to my Mastercard because I did not use your service even in a test mode.

1/5

CREDIT CARD CHARGE

You charged $42.99. What is this for? What will be the details (amount and the date) of future automatic charge? jay yoon BESTMA USA INC. 631-495-**** SALES@***.COM

1/5

Being charged when I close my account

I close my account quite some time ago now Im being charged $20 on my PayPal account and I want my money back

1/5

Can't get to customer service to update my credit card info. by phone.

Your phone system for customer service sucks! My phone is 860 354 **** and my website is herbkroegerart.com

1/5

Update credit card debit information.

Cannot seem to reach customer service by phone therefore I am unable to update my credit card info for your billing purposes. Please call me at 860 354 **** Thank you. My Squarespace website is herbkroegerart.com

1/5

My website that you were hosting has expired.

My website has expired, nobody called me to let me know. Can you contact me so we can get it back up.

1/5

Lousy customer service no one to speak with my phone to answer your questions

Lousy customer service no one to speak with about questions I have for billing or anything terrible way to run a business

1/5

Overcharge unauthorized charges.

Pissed off customer. After paying my Square bill An unauthorized charge of 216.00 appeared on my acount. I do not know what its for. What is this for? It references the name of Ashlee Van Meter. This is not me.

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