Social Security Administration Overview
Social Security Administration has a 1.5-star rating, derived from feedback provided by 439 customers. In the Governmental Organizations and Politics category, it secures the 2th position out of 554 companies.
Rating
Contact Information
Website
www.ssa.gov
Phone
(800) 772-1213
Windsor Park Building 6401 Security Blvd., Baltimore, Maryland, 21235, United States
Social Security Administration Reviews
Mary
Resolved: SSA WEBSITE SUCKS!
Updated by user Aug 22, 2023
Clarifying information.
Original review Aug 22, 2023
I am my husband's and my daughter's payee They've JUST RECEIVED THEIR CHECKS AND IT STILL SAYS THAT HE IS NOT RECEIVING BENEFITS! Even after the office reviewed our overpayment case and was determined that they were NOT overpaid. BUT THEN WE RECEIVED A LETTER FROM A CHICAGO OFFICE BILLING US TO SEND THEM PAYMENT OF OVER 100K ALTOGETHER! MAKE IT MAKE SENSE! UPDATE: My husband, daughter and I went to our local SSA office and the gentleman there explained that his case was completed at the local office but the Payment Center in Chicago is still processing the rest of the information and then when it gets completed, we will no longer receive any more overpayment letters. He and her most likely until everything is back in order to receive their checks at the end of Sept instead of the 3rd.
Brynley
Someone needs to be fired
My 74 year old mother and I have been on hold for over an hour and a half trying to speak with anyone and guess what? We are still on hold. This is absolutely absurd. I wish I could give less than one star. We are paying these people to do a job they obviously aren't doing.
Stephen
58 minute hold time
Waited 58 minutes, then person mailed me the wrong document. Attempted contacting the local office- 17 minute hold time then their system hung up. Frustrating is an understatement.
Kelly
Denied Disability
I paid into the disability benefits. All medical records were retrieved. Stopped going to the pain clinic couldn't afford it. Judge said if I quit smoking I could afford it. The way I was dressed I didn't look depressed. I was denied my disability benefits. Filed a reconsideration and was still denied. Reapplied denied again. I was thrown from attorney to attorney as they were having issues in their office. They were no help at all.
Eriberto
So why does S.S. NOT TAKE TAXES OUT OF s.s. PAYMENTS ?My pension for auto Mechanic pension does
Taxes not being taken out of Social Security payments? Could that be why so many seniors ge into owing taes to the IRStAKE
Wolf
Complaint to Acting Commissioner Kijakazi
In March 2022 I've submitted proof of work to local SSA office. Office woman (no IDs, business cards) and office Manager told me that they provide no evidence of papers given to SSA. In "private" both of them said that "VOICE" or direct signal (they mean HAVANA Syndrome signal) prohibits them to provide receipts of documentation submitted to SSA. Today in the USA over 5 MLN people walk on streets until they die due to SSA denied payments. I did make complaints to Acting Commissioner Kijakazi, many Congressman and Congresswoman, US Department of State, FBI. They do not respond. However, Law to get benefits for themselves reflects their business - HAVANA Act on 10/08/2021 became public Law No: 117-46 Mr. O. Eulis
Andrew
They switched my actual judge who had my case to a different one and he illegally denied my disability and I have enough on records to prove that filed a appeal they denied that
Updated by user Oct 27, 2022
I also need a legal aid assistance for my civil lawsuit that I filed I have the case number but I need more understanding about something before I fill anything out facts
Updated by user Oct 27, 2022
Still the same thing I went up there to show them my medical insurance card that was recently mailed to me they made and came up with a excuse saying the date was to old if it was more recent then they would be able release my social security card but they couldn't I...
Original review Sep 24, 2022
I had a disability hearing first judge name was Donald k neely that called my case he postponed it to gather and get more before he made his decision remind u this case been going on for awhile now he gave me a date of March 9 2022 from January 9th 2021 when I got in that March 9th 2022 it was a different judge name Jesus Ortiz wasn't that judge that should have took or called the case but when it was called I was enrolled in king health kept up with my meds doing everything I could was present with a prp worker they failed me and should have made Sure I got my stuff but he made it short and said I will mail u my decision in the mail I did not get a decision at the hearing got the decision April 19 th I'm the mail he denied both mentally and physically illegally I have enough to show doctors then diagnosed me with mental illness I suffers from gunshot wounds stab wounds so iam in chronic pain all the time I filed an appeal a week later and I got a decision from the appeals august 29 denied my review going with his decision when a judge can not determine a say a person is not disabled they are only there to see if they have enough to prove that person or not specially mentally in physically thats wat your medical records for and.they have enough so they shouldn't denied my appeal so I need help support and assistance with a civil action lawsuit they are playing with my housing my living I'm stuck in a homeless situation illegally and I follow and worship Islam they have no right or authorization to be doing wat they are doing now only way is to file a civil action lawsuit want to show yall that this is real I'm not lying making up anything they are violating tryna take my rights and take wat iam entitled and try keep me trapped in a situation and iam a Muslim case been going on for a very while how can they just take that long with a case and my case was one of the very first called this year to prolong a case and try deny everything doesn't add up some type of fruad indentity stuff going on I need help with a civil action lawsuit I can also submit medical records of me being diagnosed and everything else cause I have them wat they are doing is very serious on going matter and it's putting my life in jeopardy trying to use me as a shield and live and benefit off me why iam in the worse situation and remind they then already stole my social security and I'd and I been tryna get replacement back and it's like they holding on to them like its there's and that's not cool because your social security is not secure facts
Le
Amount of Medicare payment and lack of response to resolve issue
I am paying an unreasonable amount for Medicare. They are basing my payment on the year of taxes I was working (10.5 months of the year) plus some retirement funds I took to buy property. I have sent paperwork in (SSA-44 reconsideration due to life change event) and the first paperwork the local office said they did not receive. I mailed it again and was denied. This started in early May 2022 and I received my denial letter on June 29, 2022. I sent in with this paperwork my 2021 tax return. I then sent in paperwork for (HA-501-U5 Request for Hearing).. SS received this document August 6th and I was able to verify they had all they needed to complete my request. I have been dealing with this since May 2022 and it is now September 2022. I have left numerous message for the local SS office and called the national line and still have not received a phone call with an update on my information. I find the system beyond frustrating, they do not communicate nationally and locally and they are down right inconsiderate and rude. This is money I was counting on to buy groceries, gas and pay bills.
cheery
Worse than ever!
dont answer. hang up each half hour. nobody ever gives even a alias--know that no calls listen or record. they go thru motions, staff like robots are the reason more insolvent sooner? SSA does run out of money in nine to 12 years. they retire on that funding its built in union+ private banks steady livelihood + benefits many decades for the mannequins and the brain dead moaners on the phone line just one minute an hour. so we all who are ssi ssdi and retired could do job instead. we would do much better for those in our own shoes. we could at least care/ sve the ssa budget with sweat equity of contributing lite part time different bilitie languages and experiences. ssa has failed us and will soon be over. these jerks ignore us worse than four years ago or twenty years in past. they are just absent inside their souls and in side their heads empty too. many people likely last person dealt with before attempt to leave this world by choice.surely heavy drinking and drugs caused by this bunch. they are so nice + helpful to everybody.such a fan club the staff must have locally! hide like irs do ! a given to be exasperated by their apathy.so much more difficult to fix errors or get information or their services than as if they had a were closed recording on-- that plays in loop without any when or who. snide and snooty. nearly extinct yet no alternate management style for many decades. where and how does all that budget evaporate? pathetic 90 years soon. ssa will be dead by year 100. @#$%^&* Riddance!!! retired disabled and not working much could have saved them disaster. sicophants drained ssa and skipped away. their pension semi secure their ideals health and futures still intact. purge party an idea.print me some bouncey checks before they empty those buildings for new socialist mandates and zoos for elderly over 55 veterans blind disabled and pot addled least of these broken citizens. past kept in past. abandon forget repeat. Idiots June 30, 2022 from west coast "usa"
O
44 work credits online SSA show 30
I do have 44 work credits, SSA show 30 and denied benefits and Medicare. I have converse to Ms. Tara Voyken and Mr. Dutch Turner. Both avoid answer how I can restore my 44 credits of work. I did get 14 credits as self-employed. Customer service did not returned phone calls. Except for congresswoman complaint what should I do ? Should I go to MD to get new claim ? Last four digits of SSN ....9594 Mr. O. Yulis
joel
Replacement ss card
i need replace my son social security card but i can't access to my account my wife lost her wallet and lost my sons card and i don*t know the number
Val
My mom is in a facility and her Medicaid has been cut off and she has to transfer out, WHY?
Why does my mom have to find another place because her Medicaid got canceled? She has been at this facility for 2 yrs and she is 93 years old, that will cause a lot more stress along with her dementia! I need to know what the cut off amount is for Medicaid patients?
Audra
Stolen my $20,000
Updated by user Feb 15, 2022
Social Security has not responded. I have called several times, no return calls after being told that the Supervisor would call. So, now, Senator Jon Tester’s office has all of the documents and is looking into it.
Original review Jan 15, 2022
I was charged with fraud due to the claims that I received that much child support and have taken it from me and a lot more. I filed an appeal over 4 months ago they have 90 days. They have not paid me a penny since August of 2020, which is not legal at all. I proved that I never owed them the money and I cant get any response from anyone. They are showing that they are paying me and thats wrong and I cant get any response!!!!!
Anonim
Horrible customer service
the local office . the same lady who does not give her name is very rude and does not listen. then they transfer you and that person does not listen especially since they made the mistake to begin with
Anonim
Phone call wait times
Try calling the toll free Social Security phone number and get a live person. Wait times are hours and hours. All local offices are closed due to covid. This is disgraceful!
Antonio
See if I approve my application for social security
I call no one pick up right away for my application approval I need someone too call me right away please
TERESA
HORRIBLE experiences with Aurora, Colorado social security office. Trying to assist my developmentally disabled son with SSI issues. They are incompetent, rude and LIE.
Months of horrible service with every Single person I talk to. Most wont give you their name. Trying to figure out my sons SSI benefit amount issues, issues with prior Rep Payee, many things. First call today guy refused to give me a manager when I told him he wasnt giving me the right answers, and he wouldnt give me the name of my sons case manager or send me to them, what is up with that??? This guy Claimed there was zero record of them having received wage history or record of a payment received for $1,991 for an overpayment former rep payee made. Told him he was wrong, look closer. Had to call back, he was soooo rude. Next person kept saying same thing, I kept telling them they were wrong, and guess what? They finally found record of all the wages, and that a payment had been received for the overpayment. They tried to tell me that i wasnt asking the questions the right way. Said there wasnt an actual complaint process, they didnt really have a manager to talk to, when I told her I didnt believe that she said well, Im actually trying to tell you they wont call you back, youll just end up having to talk to me. She told me their case managers dont handle a persons entire case, that a claimant can have many case managers. What kind of B.S. are these people trying to sell? Why are they so purposefully incompetent, unhelpful, LIARS. My son told her he wasnt working anymore as of 6/18/2021. Per everything Ive read and been told, he has to call and tell them. Have to be on hold like 30 minutes for this stupidness. Guess what? Cheryl at this office said that they REQUIRE A LETTER IN WRITING FROM THE EMPLOYER TO PROVE HE IS NO LONGER WORKING. Absolute BS!!! I told her so, she tried to say that every state has this requirement. Really? How come the last job he had years ago they didnt require this??? They are purposefully being difficult and just plain obnoxious. I want to file a complaint!!! Where can I get help, Now. I cannot Stand to work with these idiots for the next 4 decades. They have ZERO ACCOUNTABILITY. We have a right, actually MY SON HAS A RIGHT TO DECENT AND ACCURATE customer service, and a RIGHT TO ANSWERS WITHOUT ALL THE CRAP AND MIS-INFORMATION. Who can I call? Who can I write to? I want to picket that office with 200 people and get the news out there to draw attention to these jerks. These people DO NOT CARE ABOUT THEIR DISABLED CLIENTS. There is absolutely ZERO reason for any of these incompetent, selfish, rude people to work for an agency that is supposed to be working for PEOPLE - people with SPECIAL NEEDS. payment for overpayments