sleepwell-mattress Reviews
Bed and Bath

Sleepwell Mattress

1.9/5 - based on 46 reviews

Sleepwell Mattress Overview

Sleepwell Mattress has a 1.9-star rating, derived from feedback provided by 46 customers. In the Bed and Bath category, it secures the 29th position out of 195 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
+91 120 451 2260

Address
Sleepwell Tower #14 Sector 135, Noida, Uttar Pradesh, 201301, India

Contact Sleepwell Mattress Customer Service

Sleepwell Mattress Reviews

1/5

Bed service

No helpline no. No quiry no update no open my a/c How open the my order very bed service No phone in the company

2/5

Mattress is not good

This mattress is not good it's form is damaged internally look out side of mattress showing outside by side of mattress.

1/5

Poor customer service and worst product

I have purchased Sleepwell Eco Aadhar and replaced it twice however the quality of the mattress is so poor that second replacement not even work for 10 days. Worst product and worst company.

1/5

Non attending if complaint no.274572...for the last 15 days.

Above complaint is not being attended by Sleepwell representative Mr Sachin narang. Today your customer care no. is alsó unresponsive.what to do

1/5

Sleepwell Mattress - Review in Bed and Bath category from New Delhi, Delhi

Updated by user Jun 29, 2023
I am fed up for unattended complaint 274572


Updated by user Jun 29, 2023
Sleepwell mattress is having poor performance. It has developed many sagged and unable to sleep on it

Original review Jun 29, 2023
I got registered a complaint vide your NO. {{Redacted}}. It's lying unattended.poor performance. I didn't hope so.refuse

1/5

Facing problem in stitching in mattress

I bought 2x mattress of sleepwell in month of October 2022. But I found unfolding problems in stitching of mattress. Kindly you are requested to solve my issues by replacement or by refund. Thanks

1/5

Facing problem in mattress

I bought two mattress of sleepwell in October 2022. Today, I found that stitching of one mattress is unfolding. .

1/5

Very bad quality

I was brought a Sleepwell Mattress Admire on 13 jan 2022 with the validity of 1+4 years. After some days the mattresses sinking from the some portion. I have lodged the complaint with complaint number 272730. After that the customer care calls me and said that my mattress model is not available so I can select any other model in place of it and tell them about this on customer care number. But whenever i call on customer care number they always do not pick the call and an voice mail occurs which tell that "our customer executive will call you shortly" but no customer call have been received yet. Please do needful act.

2/5

Complaint on quality of matress supplied

Dear Sir I purchased on Sleepwell Matress From your dealer New BR Daw and Co in kolkata about a month ago. The mattress has got bent in the centre only within one month of use. The foam at the top layer is hardly one inch or less and has no cushioning effect . The mattress is extremely hard and creates a back problem as the top layer is of extremely poor quality. I would like you to send your representative and do something about the problem I am facing . My contact No and Address are as below. Saranjit Singh 67 B Ballygunge Circular Road, A -Block, 4th Floor, Kolkata 700019 West Bengal Contact Mobile : 983024****

1/5

Facing issues regarding my complaint

My mattress is totally flat despite the face I purchased luxury mattress , I sent photos also but they rejected my complaint ,no one is visiting my place even to see the quality of it . Kindly please look into this matter asap as its not acceptable.please send someone , its still in warranty Regards Amandeep Kaur

1/5

To returning a mattress

I have ordered a sleepwell mattress which i have recived on 14th april but it was small in size so i want to return it

1/5

Foam of the mattress is breaking in just 3 months

I have two mattresses one I bought 7-8 months ago and second one 3 months ago. With my first mattress the upper cloth is tear a part from many side. And they said you can't claim warranty so why r u using such material which can be tear easily. Now the second one foam of the mattress breaking a part inside the cloth in just 3 months. And the customer care executive said I don't understand how the foam of the mattress breaking inside the cloth. She said send the pictures of the foam. So should I tear the cloth and take the picture and then you say tearing warrenty can't claim. You are making huge money only sleepwell name is left product quality now is zero

2/5

I had sever back pain

I had purchase feather form Anand king size mattress before 1 year . Me and my husband suffering from back pain and this bed produces lot of heat . It affects our health condition.I am totally disappointed by this product. And I have a warrenty card for this but the customer service didn't give me a proper solution. I want a solution for this . Please do some improvement for cooling.

1/5

Mattress is damage no one any response for your side

Hi I am Gautam Sharma last time was purchase 2 stepwell Mattress for your store ( Bhera Enclve Pachim vihar) date 04july 2021,many time i am touch your executive and customer care also register a complaint ( 249100) long the complaint (19.3.2023) but till not response for your side day by day delay and not satisfied answer, every person only asked its solve asap, but no one visit the house no one nay responsible person solve the my problem, i am not suggests to any person to purchase the company (stepwell Mattress ) becoz its not trusted company no any response its Embarrassing image of stepwell Mattress, Thanks & Regards Gautam Sharma Con # 971704****.

5/5

Quality issue

I have purchased sleepwell spine tech mattress I am using this past 1 year but it's very bad condition now I have suffering from back back pain Mattress is spinetec but its not used for anyone it's very third quality mattress I am very disappointed please resolve my problem

1/5

No one answee

My mattress compress and pillow is very hard to use ,which result is very uncomfortable to use and bad experience.

Sign In