skyscanner Reviews
Travel

Skyscanner

1.8/5 - based on 630 reviews

Skyscanner Overview

Skyscanner has a 1.8-star rating, derived from feedback provided by 630 customers. In the Travel category, it secures the 22th position out of 290 companies.

Rating

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Contact Information

Website

Address
Quartermile One, 15 Lauriston Place, Edinburgh, Scotland, EH3 9EN, United Kingdom

Contact Skyscanner Customer Service

Skyscanner Reviews

1/5

I can't find or trace my Guwahati to Bangalore...

I can't find or trace my Guwahati to Bangalore flight booking ticket of date 01 Sep 2023 please resend

1/5

Infinity car rental listed with SKYSCANNER is a scammer

I booked car through SKYSCANNER at Infinity Car Rental in Cancun, Mexico. I found out when I was there that company is a scammer, engaging fraudulent business, tried to put me in their trap and because of that they ruined my vacation. I believe SKYSCANNER is responsible too & I dont trust this website anymore .

1/5

Worst gateway

Tried to book flight from Hyd to dublin , Qatar airways - Money has deducted , OPT has submitted successfully but got forebidden error - Checked with Bank account they have mentioned there is no issue from their side - Dont knw skyscanner tech people are doing .

1/5

Hi I buy a ticket for my wife and children...

Hi I buy a ticket for my wife and children yesterday but I didn’t receive my ticket I received only information so please send me the ticket to my email my wife name is Asma bibi and my child name is adnan saeed and faryal saeed they will travel from Pakistan next month on 19 connected flight from Pakistan they will take pia and from turkey they will get Turkish airline

1/5

We booked tickets from you and you guided us to e...

We booked tickets from you and you guided us to e dreams We have made the payment of tickets but they have not given us the tickets.they say that tickets will be given 24 hours before departure. I have not seen this system anywhere and I travel 3/4 times a year. Could you Pl do something about it

1/5

Hi good evening, my name is Linda Bonnah in...

Hi good evening, my name is Linda Bonnah in Germany Hannover, I just bought a ticket with my family and I haven’t receive any email or confirmation but PayPal has confirm my payment Thanks (bonnahlinda061@***.com)

1/5

Hello! I booked with you 2 flights and i need to...

Hello! I booked with you 2 flights and i need to to find the confirmation code.The booking was on July 15th.Please, help me!

1/5

Hi Just wondering what if we do t want to pay for...

Hi Just wondering what if we do t want to pay for selection of seats for our flight but instead wait until we book in at the counter on the day of departure

1/5

I am so disapointed. You have no idea how much.

3 weeks ago I booked flights for me and my 2 children through Skyscanner. We were going to Barcelona. When I went to pay I was taken to Kiwi.com. I made a small mistake and wrote the wrong year of birth on my son. When I had to correct this, I was asked to pay 1,012 Euros for this to be corrected. This has of course ruined the whole holiday for me and my children and I have to cancel this holiday. Shame on you. I have used Skyscanner for many years. Never again. I will never use Skyscanner again. Shame on you.

1/5

Please check on this issue! My name is Suzy...

Please check on this issue! My name is Suzy Yasol, I called air New Zealand and representative said they can’t find my name on the roster! My flight is leaving Los Angeles international airport June 27, 2023 at 20pm! Reservation code is EYKEXE

4/5

Cancellation of flight ticket

I booked travel from Hyd-Mum for 5th June (PNR {{Redacted}}). Need to cancel or postpone DOJ. But no option available. When tried to do in Akasa Airlines web site, it shows its a group booking for 10 ppl and if I cancel with my PNR, all 10 bookings will be canceled. So I didnt proceed. But how do I reschedule or Vance my booking. Pl guide.

1/5

I had booked ticket thru your app and support partner Trip

I had booked ticket thru Trip and flight AI907 has been cancelled due to airline cancelled its operation cheebqi muscat.

1/5

Hello I booked with kiwi through sky scanner and...

Hello I booked with kiwi through sky scanner and they charged me but no any information and I emailed them to cancel it and refund me Booking number 38699**** Can you please help Or advise I will never use or refer kiwi to any other in my company and community

1/5

I am trying to buy a plane ticket in your site,...

I am trying to buy a plane ticket in your site, but I need to use a voucher from BA for part payment

1/5

Skyscanner sell flights tickets by scammers!

Hello, I have a very bad experience with buying of flight tickets through Skyscanner and it is because they sell tickets by scammers. They don't try to manage to offer tickets by good travel agency, for them important is only the commision that they would receive buy them, but not the quality of the service and happy customers at the end! What is exactly my issue? I am really very disappointed also from GotoGate service. I really don't know how it is legitimate company and how Skyscanner works with them at all. They don't care for their customers at all, they are really scam. My flight is from Sofia to Manila on 13.03.23, for two passengers. I've added a Flexible ticket option because I know that maybe I would need a flight change and I've needed to change the flight date to be on 9.03.23 and the destination to be to Cebu. I called Gotogate Call Center on 14.02.23 and asked them for this change. And they said me that there is not a problem for this change, they will do it and I have to pay additionally 456£ for both passengers for the price differences of the flights. They sent me a payment link for the payment and I paid it immediately. I've received a confirmation mail for the payment but no confirmation mail for the changed flights. I have called Gotogate two days later on 16.02.23 to check if everything is okay and they said me that Turkish Aitrline rejected their request for changing the date and the destination of my flight I have to pay additionally 314£ for this change to be completed. I am very disappointed that they expect to pay additionally 314£ as I already agreed for the price change and if I known that the price would be so high, I have never done this change. I would say this is really a crime. They could say me several times that I have to pay more and more, how I could be sure if I agree and pay now again this 314£ that they would not say me that I have to pay more after that for the completion? Additionally I have called Turkish Airline and they said me that Gotogate has never requested them for changing of date and destination of my flight. So Gotogate are liying and this is a trick to steal money illegally. On top of that Gotogate also said that Turkish Airline cancelled my original flight on 13.03.23 from Sofia to Manila and if I would like to stay with it, I have to pay for it 319£ more. But Turkish Airline said me that they has not do any changes to my ticket. So now I either have not changed flight, nor I could go with my original flight and I already paid 456 pounds for all this. So this is absolutelly unacceptable, I am really disappointed, it's a real robbery and scam. I've asked Gotogate that I would like to escalate their scam somewhere and they created a ticket issue to his supervisor and said me he will support me for my issue and he will call me next 24 hours. But no response by him, I called them again and they said me he will call me after 48 hours, again no response. After that they said next 72 hours. And now 5 days later any call by anyone. And I don't know if I will fly at all, no tickets, nothing, I could not do any accommodations or internal flights booking. Please never use Skyscanner and Gotogate! Best regards, Irina Ivanova Irina.t.ivanova@***.com

2/5

Very Disappointed

I searched my flight from London to Abu Dhabi, found the cheapest flight on skyscanner and found London (STN) 06:20 10/12/22 > Bucharest OTP > 13:10 OTP > Abu Dhabi Return 31-12-22 AUH > OTP >OTP > EDI > STN £243.00 I booked my flight however after few days, received an email saying your carrier has affected your trip and now flight is delayed approx 36hours EDI >. STN. I contacted Kiwi.com they said your only option now to go for alternative option which is OTP to Luton and have to pay £106.47 extra Despite when I search same alternative option on skyscanner same Flight W63001, 01-01-2023 OTP 06:30 >Luton 08:15 Flight W63001 Wizzair was available for £93 I contact again with Kiwi support they said prices are dynamic and change every second, so we can't do anything, or you can cancel entire journey and you will get nothing. I am very disappointed the way they handle my trip also I contacted wizzair call centre they charged 1.45 GBP/min and have to wait for more than 30mins, Wizzair says they offer free alternative flight. But Kiwi.com charged me £106.47 extra I never had issue with Skyscanner and I always used, but very disappointed and kiwi.com letting skyscanner reputation down.

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