SkyAuction Overview
SkyAuction has a 2.9-star rating, derived from feedback provided by 71 customers. In the Travel category, it secures the 54th position out of 290 companies.
Rating
Contact Information
Website
www.skyauction.com
Phone
(212) 486-1250
241 North Ave. West, Suite 202, Westfield, New Jersey, 07090, United States
SkyAuction Reviews
Shiraz
Unable to book
I won an auction and was trying to book for December 2-9, 2023. Although it says on the auction page that December 1-12 is okay to book. The system does not allow me to book. Nobody picks up the phone at the customer service line. I have been using skyauction.com since their inception. I had some wonderful trips to Florida with their auctions. Recently, however they have changed for the worse. I was not given the option to get my money back but just a credit because the resort probably is now getting more money from returning travelers after being cooped up with COVID restrictions. This is probably the last time I will use them. Way to drive off a good loyal customer.
Barbara
I can' use my certificate
i cant use my certificate, nobady ansver the phon e, i can't use my cert 300.00 is lostxxxxxBarbara Kujbida
Linda
Issue with date to check in
Have check in sept 23 -have disability cant be alone helper has emergency that week cant accompany me but can do sept 9 -17 week same resort same accommodations . I asked for a OnE time courtesy to change check in -I cant be alone and need my helper. Please please consider my request. I can submit dr need to stare need for helper if you require it. I most appreciate your consideration in this matter. I have traveled many times in the past with you ( when I was healthier) always with positive reviews and never asked for anything. My health has deteriorated so and I dont travel much . But this was a opportunity to see the reunion resort with a helper. Please please consider my request. Thank you linda
Anonim
Worst experience ever
The property was not ready for guests. It was still very much undergoing renovations. The room had no patio furniture, no screening and very little hot water. No activities! Sky Auction, after reviewing all the photos and forwarding them to RCI, gave me a credit for the full amount I paid and can be used for future travel! Im happy and satisfied. They did the right thing!
Jaime
Expiring certificate
I would again like to extent my certificate. I am looking for a similar certificate for April and they are not out yet. My certificate is 319**** I can be reached at (203) 560-**** Or email at jwilcoxsix@***.com Thank you Jaime Fortin
Anonim
Problem with reservation
Turns out the resort I was booked at said they didnt have my reservation, but skyauction confirmed it and everything went smoothly.
Anonim
Web site addressed certificate as used.
SkyAuction replied immediately and was resolved to my complete satisfaction. I actually had to contact reservations instead of trying to use the certificate myself. All is good.
zoia
I can not cancell trip
i need to receive cancellation for my reservation
Anonim
Issue resolved
I just had a call from Skyauction solving my problem. I am pleased with the response and I am no longer pissed off. Thank you Anna at Skyauction. John Donovan
Tonnie
Upset
We are at a resort in Florida that we paid for. They do not have any the amenities open that you provided. I called the supervisor and because it's a third party they told me I had to get a hold of you and it says on their website opening soon. we came to this resort with only the pool and the mini golf open that is it I would like my money back or credit to this place.
Anonim
Skyauction resolved the issue
Once I contacted skyauction through another source at the company, money was refunded immediately.
Anonim
Resolved issue
Once Skyauction realize that the mistake was made. Skyauction immediately refund the vacation money. Problem was solved instantly
Anonim
Still needing help with dates
No answer from SkyAuction as to if any available dates in October or November Still waiting
Anonim
Item not received
Paid for but didnt receive items. Going on 3 weeks now and no response.