shopify Reviews
E-commerce

Shopify

1.6/5 - based on 1400 reviews

Shopify Overview

Shopify has a 1.6-star rating, derived from feedback provided by 1400 customers. In the E-commerce category, it secures the 10th position out of 2408 companies.

Rating

5 stars
4 stars
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2 stars
1 stars

Contact Information

Website

Phone
(888) 746-7439

Address
151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada

Contact Shopify Customer Service

Shopify Reviews

1/5

I HAVE BEEN TRYING FOR A MONTH NOW TO CANCEL AND YOUR *** NOT LETTING ME. It keeps saying “server down”

I HAVE BEEN TRYING FOR A MONTH NOW TO CANCEL AND YOUR *** NOT LETTING ME. It keeps saying server down

1/5

Wrong product delivery

I have received wrong product that is totally different from that I ordered I am trying to return this product but no proper channel is available even customer care number is not correct I sent an email to you but no action is being taken . I want the correct product or my money back.

1/5

Betrayed by Shopify - A Nightmare I Wouldn't Wish on Anyone

Original review Aug 02, 2023
I run an advocacy business and occasionally sell merchandise for good causes. When I initially joined Shopify, I was looking for a professional platform to handle my payments and consultations. All seemed well until I ran into an inexplicable roadblock. Imagine having two successful transactions for your hard-earned money, and then, out of nowhere, those payments are denied due to a so-called "inaccurate bank info" error. I triple-checked my details, so I know that's not the issue. But before I could even get an explanation, Shopify abruptly terminated my account, citing some mysterious rule violation. Now, they're holding way over $450 of my money and saying I have to wait for over four months to access it! It's not just about the money - this has brought genuine hardship into my life. Utilities almost got turned off because we were waiting on our own money from them, not being able to afford essentials like diapers for my baby - the stress is unbearable. I'm telling my story because I don't want anyone else to suffer this kind of frustration and stress. If you're a small business owner like me, tread carefully with Shopify. Their actions have shown they can lock your funds and leave you high and dry with no explanation. Oh, and before I become too upset and forget, Shopify also requires you to connect a bank account to use the platform. Well, right before my "termination" the $161 payment that i never received from Shopify, but my customer paid, i got another email from them but this time it was informing me that they would be taking the $161 out of my bank account. The problem there? They never deposited any money into my bank at all..remember Shopify? i gave you inaccurate information? ugh, regardless, they stole money from my account anyway. Just don't do business with them. They're just large-scale con artists. mad as *** and scared to death, katelyn

1/5

Ask haw I can get paid by my store/ DJ DK ZKGRMALTD using MasterCard / payment

Original review Jul 28, 2023
DJ DK ZKGRMALTD ,Different # castoms by # market and hause selling control, Eacher market one control 378,000,000$ eacher market

1/5

Resolved: 971672**** call me

Updated by user Jul 28, 2023

Company fixed the issue and I have been provided with full refund.

Original review Jul 28, 2023
Wrong and expire product please call me and my refund Wrong and expire product please call me and my refund 971672****

1/5

971672****

Rong and expire product please call me and expire product please call me when refund my money 971672****

1/5

Wrong product

I was purchase Usb rechargeable batterie,but I got wrong product multani mitti&PVCpipe it's shocking

1/5

You guys charge me 42 dollars and I do t have an account with you guys I closed it about couple months ago and you still charged me on Wednesday please send me my money back

NYou guys charged me and I dont have an account with you guys I closed it so when I got payed on Wednesday there was a charge to my account me send me my money

1/5

My tripp pants I ordered

I ordered them a few days ago and I used also my PayPal transaction through the order as well because I know your private policy rules so I need to know if my trips are going to be on their way soon this is Billy Joe Henderson if you need information about my card number just let me know

4/5

My order not recieved

Updated by user Jul 19, 2023
Plz help me


Updated by user Jul 19, 2023
Plz reached my order in same adress

Original review Jul 19, 2023
Mujse order kiye 7-8 din ho gye h lakin aab Tak order received nhi hua plz help and tell me where is my order

1/5

Received wrong product with poor quality

I ordered stitch suit 800 rupees on 5th july from ztreand@***.com but received 12th july wrong product. I want my refund.

1/5

I have any update of my order

10th 2023july payment paid order not received pls update order status My order no#1017 my transaction is no 319191****31

1/5

I need help!!

Updated by user Jul 15, 2023
Haven’t received any solution yet!!

Original review Jul 15, 2023
I yesterday ordered headphones from helpzxzx.myshopify.com and now when Im trying to track it,it says the site is unavailable!

1/5

Product is Missing

Our order 4 shirts, your sending items only 3 shirts and colour also not matching please, reviews immediately.

1/5

I recieved wrong parsal

I ordered form this site mohidresssuit.myshopify.com And i order 3peice nightsuit but i recieved this saree from this site so please returned my money i recieved wrong parsal

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