Shiprocket Overview
Shiprocket has a 1.2-star rating, derived from feedback provided by 914 customers. In the Transportation and Logistics category, it secures the 17th position out of 661 companies.
Rating
Contact Information
Website
www.shiprocket.in
Phone
+91 926 662 3006
Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, New Delhi, 110030, India
Shiprocket Reviews
Shaji
Product return
Product received is not against my order what I received is a fake on what I ordered is - EX530 EDIFICE ECB-900GL-1ADR - EX530 unfortunately what a got is an ordinary watch in think its worth is only Rs 150 what I paid is Rs 2320
Nandani
I got wrong item
I ordered for bra but I got leggings which are of no usedont ever buy any thing from here.they are theifs they think tke money comes free but this is not the correct way you should understand this .people earns money very difficultly.god will punish for this
Anonim
Complaints courier boy
The courier boy came and call on 3.06 pm on 25 july, I m going outside that i m not able to pickup the call that time .. when i came home at 3.09 i immediately call the courier boy and he told that i allready leaves... In 3 minutes only he leaved from society that he didn't come and deliver the job he does... Why r u giving job such kind of people...
Sureshbabu
Scam in my order
I ordered 5 polo t-shirts from Ansh traders but I got a old children pant and old apron instead. Outside the bag the sticker shows 5 polo t-shirts but inside i didn't get it. I paid money to ekart and ekart should be the one responsible for the scam because I paid the money to them. I want my refund immediately
Karthi
Shiprocket - Review in Transportation and Logistics category
I return the product because I order one but they came one so I want to return the product plss help and I want cash return
Kuldeep
Kuldeep Pandey
Very bed company frood company very bed company We had ordered 5 man polo t-shirts, in that time very poor material has come out.
Keshav
Keshavsharmas233@***.com
Please change my parcel defacted parcel please change brong parcel please return my parcel plz rply m
Gattupally
Resolved: My order is not okay
Updated by user Jul 18, 2023
Company fixed the issue and I have been provided with full refund.
Original review Jul 18, 2023
The order I placed was not the same, they delivered their order So I need an order on or I will give the police captain
Indhua
Wrong product deliver to me and defective product
I received my order which is not ordered by and it is damaged also can you please refund my money please respond to your costomer don't be fraudulent
IMRAN
Return my order
My order not this so check frist odaer then sent it peoples this Ford Corrie so my money lose my time west really I dismaind service
Mohammad
Resolved: Wrong product received
Updated by user Jul 13, 2023
Company fixed the issue and I have been provided with full refund. I received wrong product so need to refund my money kindly do the needful thanks.
Original review Jul 12, 2023
I need to return my order please kindly do the needful thanksPlease kindly do the needful I need refund and I don't want this product anymore , so please contact me as soon as possible and quickly bring ur wrong product I'm searching ur contact number last few days but i can't catch you so please kindly do the needful thanks
RENU
I received order they are froud I received fake product
I ordered sports bra pack of 2 but I received another order that was useless I am not able to contact with seller because I don't have any number please help me I want my refund otherwise I want my real order
Pankaja
Exchange product of saree
I order stiched blouse with saree, but theare is no blouse and Saree is damage aya hai, please exchange my order , please ..
Gogula
Very Poor Packing
I Order Hoppup Product I Recieved the Product But The Product Was missing In The Box Earbuds Wireless Please Atten My Return Request
Sunil
Complaint against Shiprocket: Failed Pick-up from 3 days 150484****410, 143265****6874
Dear Shiprocket Customer Service Team, I am writing to express my deep dissatisfaction with the recent service provided by Shiprocket. I have encountered multiple issues with my shipments, specifically with the pick-up of two shipments: 143265****6874 and 150484****410. Despite booking these shipments on 21st June 2023 and following all the necessary procedures, Shiprocket failed to arrange pick-up as promised. Now it 3rd day and No pickup. Furthermore, I feel compelled to address the unprofessional conduct and lack of knowledge exhibited by one of your customer care agents, Ms. Arushi, and her manager, Mr. Satin. When I reached out to the customer care team for assistance, both individuals displayed a complete disregard for my concerns and behaved as if it were a bother to assist me. To make matters worse, Mr. Satin abruptly disconnected the call without resolving the issue or providing any explanation. I would like to emphasize that such unprofessional behavior is unacceptable and reflects poorly on the reputation of your company. As a loyal customer, I have always trusted Shiprocket for my shipping needs, but this experience has severely undermined my confidence in your services. I kindly request the following actions to be taken to address this matter promptly: Ensure immediate pick-up arrangements for the shipments with the respective tracking numbers, 143265****6874 and 150484****410. I expect the pick-up to be scheduled at the earliest convenience and without any further delay. Investigate the conduct of Ms. Arushi and Mr. Satin regarding their unprofessional behavior and lack of knowledge. It is crucial to provide adequate training to your customer care team to ensure that they are equipped to handle customer concerns effectively and maintain a respectful and supportive attitude. Provide a formal apology for the inconvenience caused due to the failed pick-up and the unprofessional behavior of your customer care representatives. It is important to acknowledge the impact this has had on my business operations and the overall customer experience. Take appropriate disciplinary action against Ms. Arushi and Mr. Satin if their behavior is found to be in violation of your company's code of conduct. A lack of professionalism and disregard for customers should not be tolerated within your organization. Share a detailed plan of action to prevent such incidents from recurring in the future. I expect assurance that necessary steps will be taken to improve the quality of service and customer support provided by Shiprocket. I hope that you will take my concerns seriously and address them with the urgency they deserve. I believe in the potential of Shiprocket to provide exceptional service, but it is crucial to rectify the issues I have encountered and restore my trust in your company. Please provide a prompt response to this complaint within 24hours and If I do not receive a satisfactory resolution, I may have no choice but to explore alternative shipping options and share my experience with other potential customers. I look forward to your immediate attention to this matter and a swift resolution. Sunil Arya 991622****
Hazel
Return order number Zyla11001
What I had ordered was completely different from what was delivered to me. Please initiate a return for the wrong product delivered and please refund my money