shaw-academy Reviews
Education

Shaw Academy

1.2/5 - based on 1600 reviews

Shaw Academy Overview

Shaw Academy has a 1.2-star rating, derived from feedback provided by 1600 customers. In the Education category, it secures the 2th position out of 616 companies.

Rating

5 stars
4 stars
3 stars
2 stars
1 stars

Contact Information

Website

Phone
(516) 858-7410

Address
159 Main St., Ste. 100, Nashua, New Hampshire, 03060, United States

Contact Shaw Academy Customer Service

Shaw Academy Reviews

1/5

Problem

My problem is that there is no live Customer Service at all! When I signed up for Shaw Academy, I was able to speak to an Advisor live, on the phone. Now, none of the phone numbers given, are available, and when I ask for a call back, nobody calls me back for several requests. Im not going to discuss my problem in an email, I need to speak someone in person, please. So I would like a call back as soon as possible. Thank you in advance! Marianna Bato

1/5

Question about membership

I paid for a lifetime membership. Not sure why I have to pay for course materials. I didnt used to have too

1/5

To keep others from getting their money stolen

Shaw refused to refund all money. A hidden cost 45.00 was charged. And they refused to refund. Surly there will be a class action against them.

1/5

Account not working

I am not able to login the app with my registered mail ID and now no support. Ridiculous yar. Not able to login.

1/5

Fraud

I cancelled my membership and they still cut money from my account. I tried to contact customer service number but phone is off. Please need help to red rid from this fraud shawl company

1/5

Unscrupulous Discriminatory Behavior

Updated by user May 17, 2022
Using Shaw Academy has caused stress and anxiety in my daily life and am now afraid to use online certificate programs due to this experience and Shaw Academy also operates under a different name offering the same services BEWARE CHECK THE ADDRESS OF ONLINE COMPANIES BECAUSE I ALMOST USED THE OTHER COMPANY THEY HAVE IN OPERATION.


Updated by user May 17, 2022
This company caused my credit rating to drop by there actions

Original review May 17, 2022
Funds where taken out of my PayPal account for services that I did not use from this company Shaw Academy and I am being discriminated against and taken advantage of by this Company Shaw Academy .

1/5

Refund please

YES still don't have my money and I mad *** *** And I have proof of it in my cash app account. Want my money back

1/5

Money

I dont want to continue.,,,,..,., I dont want to continue on with course I dont have enough money left

1/5

I can’t log into my account

I dont have my email anymore i trying To find my account and get in but I cant find any customer service number

1/5

Refund my money

I spoke to someone who called me last year about a course I informed them my financial situation is bad and can not afford to make any payment to join the course I was assured I didn't need to make payment to sign up and them £49.99 has been coming out of my universal credit each month putting my under extreme difficulty to meet my daily living needs I have not had this resolved the last time I message and called I am requesting that a FULL refund of ALL funds taken WITHOUT me agreeing to monthly payments been taken I do not wish to do any course with yourselves and need my money back asap. I have also contacted the fraud team at the bank to manage this alternatively.

1/5

I never got to talk to anyone to fix my problem

I have been trying to enroll in lifetime subscription and I have been trying to change my password also.

1/5

My Bank account has been debited without my permission and i did not authorize the debit or payment

My bank account was debited R 999.00 without my permission or buying anything from Shaw Academy. Please return my money.

1/5

Being charged every month for a product not in my possession.

Read above!!! Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx. Xxxx

2/5

Refund

Updated by user Jan 13, 2022
Unsteady

Original review Jan 13, 2022
I cant access my courses and yet I get charged. I just got a notification of charges now from shaw academy and I want my money back.

2/5

Resolved: Fraudulent billing by Shaw Academy

Updated by user Jul 27, 2021

Company fixed the issue and I have been provided with full refund. The date for resolution is showing as today but it wasn't long after I made the complaints that it was resolved and I received my refund..


Updated by user Jul 27, 2021
Just a quick update to say that they did issue the refund and my account is cancelled. Kept the confirmation email in case of any future issues.

Original review Jun 27, 2021
Apparently I signed up for a free trial well over a year ago. Never signed in, the account was canceled. But since they don't allow you to remove your billing info, last week they randomly reactivated my account and stole 69.99 from my bank account. Never received any emails or billing notices, the only emails I received were recently starting in May when they emailed to ask if I wanted a subscription or over priced certificate. I've been posting on their Facebook page excessively and they replied to all asking me to PM them but, to date, they have not even looked at my messages.

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