shapeways Reviews
Printing

Shapeways

1.7/5 - based on 17 reviews

Shapeways Overview

Shapeways has a 1.7-star rating, derived from feedback provided by 17 customers. In the Printing category, it secures the 38th position out of 94 companies.

Rating

5 stars
4 stars
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2 stars
1 stars

Contact Information

Website

Phone
(877) 342-7222

Address
419 Park Avenue South, Suite 900, New York, New York, 10016, United States

Contact Shapeways Customer Service

Shapeways Reviews

1/5

Order

I just need to talk to someone about a order ya got my money with the rest of the order Please call me 419 367 ****

1/5

Scam took my money

No one would speak with me. They took $950 from me. It was not even me that ordered from them. I feel my money needs to be returned and they need to be reported to the better business bureaus for a investigation

2/5

Maybe Shapways will sit up and notice they have issues

Once again I received an order that isn't what the designer and I created. The 1/50th scale Flat Rack is nothing but a blob of resin with no working uprights like the designer designed. Shapeways has disappointed me numerous times and continues to be less than satisfactory

1/5

Broken item

I ordered PL.24 Polish Aircraft, item number: 863****, one of the planes is missing and not found!!!

1/5

I email cant get a response

Been trying to get with a designer to help with my existing project. Been emailing them cant get through.

1/5

3 Fraudulent Charges on My Visa Card

There are 3 fraudulent charges from Shapeways on my Visa card which ends with the following 4 digits:7887. Following are the dates of the bogus Visa charges and amounts: 08/08/21 $157.35 08/10/21 157.35 09/10/21 541.80 Total $856.50 I want these fraudulent charges removed from my Visa card. Please contact me about this issue. John Clarke

1/5

Follow up after printing

Why wont they give a phone number or answer. Is this a business with no customer service. How can anyone work with this company

1/5

Cancel membership

The person I just talked to was very, very rude! He wanted my credit card number and I told him it was paid for through PayPal. He then argued with me so I ended up hanging up! My issue was not taken care of and he was very rude! Not happy!! All I wanted to do was cancel my membership which I dont even remember signing up for.

1/5

*** crooks

Updated by user May 25, 2021
That *** contact number they have listed is pure bullshit.Its a dead end.A Walmart giftcard scam promotional offer answers the phone annd if you tell them skip the promotional crap just put me through to Shapeways...they hang up on you.

Original review May 25, 2021
Sent a completely wrong part, and despite repeated attempts to contact these F ers, I'm getting no responses to fix the problem for what I paid, and its super convenient for these *** sticks that they have no real valid phone number, just listed numbers that take you to scam "Winner of..." calls. This place is a *** joke and a scam. They get your money, they guarantee high quality product then *** you.do NOT

3/5

Damn nonsense trying to put in order---fools!

If you don't want my order your loss is my gain and those damn foolish stupid pictures are so small oldsters need a damn magnifying glass to see them--stupid on stupid!!!!---my phone number is 217 237 **** --call and I'll put in my HO scale order. I'm damn well sick of S.O.B Hackers..If you want my 70.00 plus dollar order call me now...217 237 ****---- I'll wait a few minutes for your call...FEW! i'

2/5

Monumental delays

Ordered a print, which got lost, then found, then stuck in customers, finally screwed up shipping by not using full address. Garbage shop.

1/5

Legitimacy

We would like to contact you and do you have a phone number, so we can call and check that this is a legit order.

4/5

1" turbine kit

Dear Folks, I am very much interested in your 1" turbine kit parts. I can get the outer ring but i cant seem to get the inside turbine part. I dont need the black tube. I will be using a transparent one from a blade cutoff. Please help. I will buy it. Thank you for you time. Regards, Ian Rush

1/5

Can’t place order,,,,,,,,,,

I can not place an order, please call me at 214-505-**** or email at carrera356@***.net Thank you, Bill Chattaway Dallas, Texas

1/5

Shapeways dont deal with bad quality

i ordered and it arrived broken. They sent replacement which was broken as well. I am never doing business with them in the future!!! There are plenty of other companies to deal with so don't limit yourself with an unprofessional company who obviously does not know what they are doing. i ordered and it arrived broken. They sent replacement which was broken as well. I am never doing business with them in the future!!! There are plenty of other companies to deal with so don't limit yourself with an unprofessional company who obviously does not know what they are doing. i ordered and it arrived broken. They sent replacement which was broken as well. I am never doing business with them in the future!!! There are plenty of other companies to deal with so don't limit yourself with an unprofessional company who obviously does not know what they are doing.

2/5

Shapeways 3D Printing Store Scam

Shapways refuses to pay me for multiple purchased models. Sold $858 dollars in product, and they won't pay me my less than 10% cut of $60.75-- simply because I "...didn't create a Store at the time of sale." I have one now, THEFT IS THEFT. Do the right thing Shapways, and pay me what you agreed you would when I first allowed my 3D content to be sold. That's a legal Tort, and you willfully broke your end of it. Any company that has a "Customer Ambassador", has one for a reason, and I found out why. #Scamways #ShapwaysScam

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