seterus Reviews
Loans and Mortgages

Seterus

1.2/5 - based on 816 reviews

Seterus Overview

Seterus has a 1.2-star rating, derived from feedback provided by 816 customers. In the Loans and Mortgages category, it secures the 6th position out of 671 companies.

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Seterus Reviews

1/5

Horrasement

Original review Apr 29, 2022
I just tried calling to find out about a check made out to me in February 2019 that was never cashed? Instead I was overtalked about a free alert button????

1/5

REMOVAL OF INACCURATE FORECLOSURE REPORT

Good Morning, We are requesting the removal of an inaccurate foreclosure listed on our credit reports. For Both myself and my husband Robert's credit reports....immediately. Signed, Sandra and Robert Heinitz

5/5

I don't understand why a sales advertisement came on whe I was attempting to reach my mortgage company

I need an address to send my last 2 paystubs. ps. What does the word pissed mean at the agree box below?

1/5

Attempt to contact company unsuccessful.

I called customer service and listened to the advertisements for car insurance. Was not able to speak with a human or leave a message. I attempted to email and am still waiting for the code to send my email after I review and submit my code which never arrived.

1/5

Incorrect Mortgage information

Trying to call and get pushed to a free medical alert button recorded messages..faked to seem like youre talking to a real person, total BS!

1/5

Possible class action suit

I'm another individual who has had a very negative experience with Seterus. Any additional information about a class action would be appreciated

1/5

Lousy Product Support

John Deere sucks moose***s! Tried to get replacement wheels for my LA135 riding mower, and they don't carry them. Went to Home Depot and Lowes, and they look like the stopped selling this junk. No parts of course. So now I'm trying to install two aftermarket wheels on it. Plenty of videos on the Web on how to take the wheels off, but NOTHING on how to install them. There's a clip that's a pain to get off to remove the old tire, and impossible to re-install. Naturally, there's zilch on the Deere website. You can't call them directly because the SOB's don't list their phone number. Tried to send them a comment on their website, but the link just takes me to a blank page. Hmmm....Looks like they're trying to dodge all the ripped-off customers with buyers remorse. Gonna be NeverDeere for me from now on. It's NeverDeere for me moving forward.

1/5

Payoff letter

Requesting copy of payoff letter

5/5

Mortgagr

There was no customer service. The call was dropped and I couldn't even get through. They ruined my credit and I have no recourse as of yet.

1/5

Interest amount for 2019

I am trying to get the interest info to filed my taxes.

1/5

Unsatisfied

I am unable to contact them to find out how much interest I paid in 2019. Disconnected number and no email address. Its not even bad service, its no service at all!

1/5

1098 from Seterus

I did not receive the 2019 **** form

1/5

Need to know my property tax 1098

Number is no longer available

1/5

Tax info

I have not received my tax information for my interest

1/5

Time for Class Action lawsuit people!

I am willing to join a class action. My situation has been a nightmare. They have counted every payment I've made for the last 4 years as late and they all show on my credit report. I have never had a late payment to them! Never been charged a late fee! I have never had a notice of foreclosure (which, after 4 years I think I would get ?) Every time I contact them they say they have 30 days to 'investigate.' That 30 days has turned into 14 months. Even received a letter from their own attorney saying I was not late, but Seterus refuses to fix their records. The only reason I found out about the late payments is I applied to another company to refinance. And for those of you who don't know, Seterus is a loan servicer, not a lender. Your actual mortgage loan holder is not them. My mortgage holder is Fannie Mae (800-732-****). You will need to call your holder and complain to them directly about Seterus. If enough of us do it maybe something will be done. They have 5 days left on this 30 day go-round. If it's not fixed I will file suit. How many of you want to join a class action?

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