Serinos Pizza Overview
Serinos Pizza has a 0-star rating, derived from feedback provided by 1 customers. In the Fast Food category, it secures the 200th position out of 254 companies.
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Serinos Pizza Reviews
Reniyah
*** Customer service followed by *** food.
Serino's messed up for the 2nd or 3rd time the delivery to another location feature using grubhub. This time when I called to let them know I spoke to some insolent manager that was more aggravated that I had the audacity to complain. In no way should a botched delivery with missing items and a clumsy delivery man be ignored. They forgot the combo portion of a sandwich and decided to delay my order even further by driving through a Wendy's to grab a pop. They forgot the chips; my food was cold, rubbery and greasy due to the delay. When the delivery driver FINALLY arrived he broke my door bell. When you called the store to complain and I treated poorly - I had to hang up on them. To those who will brave the lack luster delivery and atrocious customer service I commend you. This place's food was good but not good enough to tolerate this type of behavior. To the Owner, I feel bad for you, your staff is what is killing your establishment and your company’s inability to handle a bona fide complaint is infuriating. If your restaurant can not handle grubhub orders you should really re-analyze your system.