sealmaster Reviews
Paving

SealMaster

2.3/5 - based on 5 reviews

SealMaster Overview

SealMaster has a 2.3-star rating, derived from feedback provided by 5 customers. In the Paving category, it secures the 10th position out of 87 companies.

Rating

5 stars
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3 stars
2 stars
1 stars

Contact Information

Website

Phone
(800) 395-7325

Address
2520 Campbell St., Sandusky, Ohio, 44870, United States

Contact SealMaster Customer Service

SealMaster Reviews

2/5

They Don't Deliver What they Say! Not as Advertised.

An assistant visited from a neighbor's property, asking if I wanted my driveway done. I asked what the service was and the price. The owner of United Contracting, Donny Costello, returned with 2 pieces of literature re: SealMaster Coal Tar Pavement Sealer to read. I was able to make a copy. I asked what the price was and then followed with what a cash price would be which was quoted lower. Having a need to resurface our driveway, I immediately discussed with my husband and gave him the go ahead. SealMaster Coal Tar was originally applied 9.27.22. Later that day, it was not to my satisfaction; so owner, Donny Costello, asked me to send pictures of what I was not satisfied with. I sent 8-10 pictures, via text, of white tips showing through the black sealant and he said he would reapply a "flashcoat". THREE FOLLOW-UP APPOINTMENTS WERE MADE & BROKEN! - 10-10-22 appointment was between noon and 1 PM. Donny was a NO SHOW! He then rescheduled the next day. - 10-11-22 appointment was between 1 and 2 PM. Again, that didn't happen! Again, scheduled the next day - 10-12-22 appointment was no specific time. Each time I asked when he would be arriving and he simply just scheduled for the following day. On the third day I was asked for our address. That was promptly sent at 1:06 PM via text. No response and NO SHOW, again. I asked why. Donny said he never got the address that was texted. He asked for a Screenshot of that message. I have never had my integrity questioned! I followed with 3 screen shots, which he finally said he received one. Although he was "nearby" today and we had an all day appointment, he never visited. I had blown the leaves and debris off the driveway on Monday, fully expecting his arrival that day, the following day and again today. None of the 3 appointments were kept!

3/5

Resolved: Disappointed the cracks were not filled better so water would not get down, freeze and expand.

Updated by user Oct 21, 2022

They came out and applied a 2nd coat, called a "flash coat".

Original review Sep 21, 2022
It's a different product that I'm used to, being cold, so the fluid doesn't fill cracks as well. I think the spray wand was moved to quickly as I have large areas that do not have solid coverage. I personally don't care about the color being blacker!!Ask

2/5

Bad job

I made an appointment with Geno Gillette but on the day of the appt, rain was forecast and I told him not to do the drive. He insisted that it would be dry before it rained and the job was guaranteed and he started working on it anyway. He finished before the rain but 5 minutes after he left, the rain came down. Spots opened up and sand came out. I called but the number was out of service. I e-mailed but got no response. This was a long time ago(2013) but I haven't forgotten it. I was busy caring for my ailing spouse so never filed a lawsuit. If I ever run into Mr. George or Gillette, I will take great pleasure in telling them what I think of them. What goes around, comes around. theitheir

1/5

Bad Company

My husband and I bought material from them and we use it on a parking lot. The material had something in it that burned us really bad. We use protective glasses and protective clothing. My husbands eyes are really bad hes about blind in one eye. I had 2 degree burns to my face and neck which I have scaring from now. The owner will not do anything about this. The insurance company that they have says there not responable for our injuries. We have obtained an attorney on this.

1/5

Pattern concrete sealing Totonto, The Seal Master

Sealmaster has two numbers one for Vaughn and one for Mississauga. In their quote they mentioned that they put two coats of selaent and that it restores the look of the concrete. I called them to seal my concrete driveway, they came and did the sealing but on the day itself I was suspecious whether the second coat was put or not. A week later sealent is washed out in several places and I can see several dry spots on the driveway. I called them to take a look at the issue and not only do they refuse to come and see the issue insisting that the job was done properly but Cam(name of the person I spoke to) also hung up on me. Be warned if you think you can trust this companys claims. The advertising is misleading, the attitude when you speak to them leaves a bad taste and the work shoddy.

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