Scopely Overview
Scopely has a 1.5-star rating, derived from feedback provided by 181 customers. In the Games and Movies category, it secures the 39th position out of 360 companies.
Rating
Contact Information
Website
scopely.com
Phone
(323) 400-6618
3530 Hayden Avenue, Culver City, California, 90232, United States
Scopely Reviews
Susan
Not answering
Ive been trying for over a month to cancel my account, to no avail . Im a senior citizen and I did this one time for my grandson, I n just need it cancelled. Thank you
Tom
Monopoly Go Issue
I have been robbed on Monopoly Go! Your game crashed when I was in the middle of a wheel for completeing a property set, and then when it restarted where I had all but one sticker left to complete the set (which I have been working on for months) suddenly I had nothing. But still ticks in all but one of the groups in the album. It is still that way now. Please respond. I have sent a message before and been ignored and it just is not right to ignore your customers.
Darlene
Bye bye
Greed im finished. Have been a scrabble player for dont dontyears. First extra 5 gems for a "better"word now 30 for anything. A bullion bucks a year at least and its not enough?
Normand
I want to keep this friendly but unsure i can
The issue with scopely is due to the lack of respect for the fans of the WWe champions game they dont listen to anything people say and they basically ruined the game Showdowns boss battles G blitzes they ruined special events they put 6 star characters in as normal with recommended superstars to go against them. The biggest issue is the key pulls and paying cash for a superstar its so screwed up because its random but its always random trash i have received they should make it so that if you spend real money in game you get something worth the money you spent #endscopelyfrommakingwwechampions another big issue is you cant contact them and give them any suggestions they just ignore you heck you cant even go to their website and email the developers trust me i tried it doesn't send at all i had something typed on my phone and it just wont send so yes im taking my compaint to any place that will allow me to rate this garbage company
Donald
Refund
I accidentally hit the charge button for 4.99 I need a refund! Idk how it charge me without my permission!
Sherri
My account
I play dice with buddies and i have apps on my phone well dice with buddies is saying i o them money from back in may which i dont but they have my apps blocked wont let me update them or download them they have nothing to do with this game and how do i o from may this is july? I want the block lifted from my phone thank you
Halle
Extreme lag
Extreme lag issues all the way around. Game was unplayable. The lag seems to be subsiding. Thing moving a lot faster. Still a little sluggish. Thanks for the quick response. Respectfully WilliamFHalseyjr. LLAP.
Jordan
Complained about monopoly go
Partner event is not functioning properly, my partner's macaroons aren't counting towards the cake, and the point be earned from my other partners are low even though they are high up in the board maps (meaning they have a lot of dice and macaroons to spare). Fix this please scopely, this game is great.
Diann
Stuck on community chest screen
Hello I am currently not able to play the game because I am stuck on the community chest screen. I have uninstalled and reinstalled the app and still the same thing. I am not able to get to the ID number to provide for someone to fix it
Devin
Scammed of a purchase in monopoly go
I believe the customer support of scopely and hasbro currently have no clue what theyre doing, they need a new team to resolve these issues that everyone is having, who knows how much free money theyve got just cause you cant contact them after being scammed. They somehow can have the purchase history of the $4 purchase not show up on my Apple Cash but they cant fix their game.
Alan
Response to complaints
Server 9 keeps crashing, the server needs to be repaired.it keeps kicking myself ana other players out of the game every 45 seconds.
Ernestine
No real people to talk to
I did not get what I purchased but they took my money. To file an issue their response time for a live person is 2-4 days. It didn't take.them 2-4 days to take the money out of my account
Rachel
Please help! Need help with support tickets!
I play the game Yahtzee with buddies and I've had issues lately with support tickets I place. Specifically, no matter what I say, I keep getting the same automated response. In the game, in addition to being able to purchase the bonus rolls, there's the offers tab for free bonus rolls. I've been trying to use that in between being able to purchase rolls. It worked for a couple of the games, but now even though I download directly from that page, I get a response of it not associated or downloaded elsewhere. Even one that says in progress didn't give me the reward and I get the auto response that it's not associated. Even when I explained that I have a screen recording from downloading DIRECTLY from that page, and include the necessary game id information and screenshots, I get the same automatic response. It's extremely frustrating as those wouldn't be games I'd choose to play, so it feels like a huge waste of time to not get what I've properly earned. I spend money on this game and would like to continue doing so, but I don't feel right about doing that until this isn't a problem anymore. I really love Yahtzee and all the fun game styles and tournaments, but this issue is slowly changing how much I enjoy the game.
Anonim
Haven't heard from it's been over 24 hours
I'm upset I lost all my progress in monopoly go after I spent over $100 on dice rolls. I'm not starting over please fix
Kayla
Poor support
Crap customer service that refuses to even help. Been locked out of my account almost four days and emailed and messaged over multiple platforms multiple times and no one seemed to be concerned with resolving a security breach issue!!! My account is linked to someone elses and I can access their stuff but my stuff is completely gone from my access!!!
Jason
I’m locked out of my account
I cannot get back in right now at all. What should I add? Do please help me with my account@@&&$$$$$@&?&$&@@@@"