ScanGuard Overview
ScanGuard has a 3.8-star rating, derived from feedback provided by 8 customers. In the IT Services and Solutions category, it secures the 37th position out of 279 companies.
Rating
Contact Information
Website
www.scanguard.com
Phone
(833) 201-8682
There are no contacts for ScanGuard yet.
ScanGuard Reviews
Joe
Cancelation
Contacting Customer Service is a joke. Someone answered the telephone from the Titanic, I just want my $1.99 refunded by TotalAdblock.
Othniel
This subscription is accidentally added and within one or two days I was had been contacting them and was told that they would cancel my subscription. I did not receive any receipt or anything I
Cancellation of subscription. And refund $9.95 that I was charged for this month. When this first was got on my phone it was a mistake so I called and it's supposed to be taken care of. Please cancel the subscription it was a pain last time and it's
SANDY
AD-BLOCK PRO
I PURCHASED SCANGUARD PRO ON 6-8-2023. I KEEP GETTING AN ICON SAYING MY PRESCRIPTION HAS EXPIRED WHICH IT HAS NOT. IT GOOD FOR A FULL YEAR. THE ICON IS MESSING UP MY LAPTOP. PLEASE STOP SENDING THE ICON.PLUS I ALSO ORDER THE PROTECTION AND ADVANCED BROWSING ON 6-6-2023. THE ORDER # 1855**** TODAY DATE 7-2-2023. THANK YOU, SANDY CALLAWAY
Les
Recover my Password Vault
How do i gain access to my paid subscription software. Especially my Password Vault I have been a customer since 2018. Never experienced bad service like im having. Been using my vault storing all my passwords, now dont have access to them. Ive searched bank & email files without success.
Bob
Product does not work. Have tried to cancel but no clear way to do so on their site
Software failsdifficult to cancel. Did nothing it claimed to do. Appears to be useless. Now have problem trying to be certain I will not be billed.
Anonim
Technical question
Called customer service Menu items for technical department disconnects after answering (3) times Website offers email response ( if a customer has technical issues, we dont want to wait for email response Contacted cancellation department, said I had annual subscription, cant cancel, he offered to email me a detailed information to correct my issue, 12 hrs later havent received Cant cancel, cant speak in real time to discuss, product cant be used. Your awful
Robert
Resolved: You billed my bank for something I didn't want or order please
Updated by user Sep 14, 2022
Company fixed the issue and I have been provided with full refund.
Original review Sep 12, 2022
It showed up on My account I didn't know anything about Scan guard after they billed me I was upset I'm Shure they are a good company one mistake it can happen to anyone let's be understanding maybe I will try them in the future but this is a bad timeline for me
Debra
Automatic payments
I guess I got an email over a month ago but yesterday 8-31-22 scanguard pulled $149.00 out of my account. It overdrew my account and I will get charged a huge fee before scanguard will refund $120.00 of it back. I am NOT happy! The website says $29. Its obvious a scam.