Santander Consumer Usa Overview
Santander Consumer Usa has a 1.3-star rating, derived from feedback provided by 1400 customers. In the Financial Services category, it secures the 13th position out of 1724 companies.
Rating
Contact Information
Website
www.santanderconsumerusa.com
Phone
(800) 877-4696
P.O. Box 961245, Fort Worth, Texas, 76161-1245, United States
Santander Consumer Usa Reviews
Mary
I had to make a payment at my local Walmart on 7/18 because customers service said my Visa card was no valid! I made the payment with the same card and I alway have a problem making my payment online
My payment was made at a local Walmart $400.00 with the same Visa card you said was not valid. I have always had a problem with logging in online to make a payment can you send me a statement every month I dont get any mail about my monthly payments
Amri
Repossessed car
I needed a copy of when it was reppoed and can't get them to send paper to me on my email. That's messed up !!!
Robb
Pissed iff
Go elsewere you appreciate this reviewgHorrable customer service. Do not know the true rules of loans and lied to me numerous times to benedit the company and do not have customer service skills nor care about there customers and we are hust money to them. Deff need alot of training from the first call center people all the way up to management... will never utilize them for another loan, which is horriable since the wife and i are looking into buying houses now and putting atleast 50k cash on it. .there lose i guess
Amika
We have an insurance check we need a Santander...
We have an insurance check we need a Santander stamp to cash check.or they won’t let us cash it. There giving me a hassle on it, I need a stamp or signature to pay auto body place thank you
Anonim
Asking for paperwork of closed account .
Hi asked for all paperwork concerning my account have not yet received. It gave all information with Social Security number, requesting all information waiting on Report the company was reluctant to give me the information that I requested.
Shanteria
I need my aciaunt number please to login to online
i need my a paint number please to login online cause i forgot my username. i need to pay but i forgot my pasword. please.
Dmitri
Because trying to a payment and it’s not letting me
I been calling all of yall phones lines to make my payment before 12a.m So will not be late on payment. But its not going to the payment option, It keeps send me to customer service and its telling me that yall are closed. This is unfair to me , because I havent been late on any of my payments . And a late payment will have a inpack on my credit score. I would like for someone A knowledge that I was trying to make my payment on time and hes not my fault yeahs system is not letting me process my payment so I feel that this miss happening with yall system should not effect credit score that yall report to the credit Companies
Anonim
Cannot get ahold of anybody concerning my account.
Need to make delayed payments so I dont get car repossessed. HELP ME!!! Rehopkins1942@***.com. Text me 305 393 ****. As soon as possible!
Lashaun
Car loan availability
I was needing to speak to someone, agent perhaps about my car loan with Santander, my availability towards purchasing a new vehicle, also
Timothy
About my car account
Could not connect with anyone at various Santander phone #'s ...today. Need to know what is happening with my 2013 VW Jetta TDI that Santabder is financing. I called Tynans VW in Aurora, Colorado today earlier, where I had purchased the car - and they said, "Call Santander". I need an answer about this 2013 VW Jetta TDI... THANK YOU
Carrie
Title
I've tried over three times calling about my title. I have gotten a bunch of mixed reviews. I paid my car off in May of 2022 and still have not receive my title. The person told me I would have to contact the title replacement in my city to get my title. I contact the city and the Tennessee department of revenue transferred the title to Santander. The person with Santander said that they can not send me a copy of the title. I am very frustrated with customer service. It has been over 6 months and I've still have not receive my title. I am very unsatisfied. I wouldn't even recommend Santander consumer for lien. This situation has not been taken seriously.
Darryl
Repossession
Yes, I still have a issue with Santander, my vehicle was repossessed and was damaged in the process, I reported it and refused to make any payments until the damage was repaired, my request went ignored, and my vehicle was again repossessed and sold for $3,000 dollars. And I've yet to receive the documents that I have requested, regarding my license plates and the date of repossession.
Dianne
Santander Consumer USA’s Refusal to pay portion of Class Action Settlement
I have contacted Santander Consumer USA repeatedly in reference to settlement payment. Ive been told loan was sold to Crown Management who never contacted me for collection. Class Action Settlement had already been filed so sale of loan was null and void. I still have not received any compensation. They are in default of Class Action Court Settlement.
Nija
Don’t never finance through them
They horrible they put Interest every day on your loan dont go through them they playing you out your money And vehicle not worth that much at all scams
Marco
They screwed me bad!!
There business practices are kurupt,I dont understand why this company is able to screw ppl like they are I would like to speak to someone personally about this to better understand and my situation with Santander consumer USA :(
Marco
Bad business to work with
They screwed my over on my car with interest fees 90% of payment goes to interest this company should be investigated for altering there contracts to make it impossible to own a car with them being the loners.