safe-house-exteriors Reviews
Roofing, Siding and Masonry

Safe House Exteriors

1.8/5 - based on 17 reviews

Safe House Exteriors Overview

Safe House Exteriors has a 1.8-star rating, derived from feedback provided by 17 customers. In the Roofing, Siding and Masonry category, it secures the 8th position out of 191 companies.

Rating

5 stars
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3 stars
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1 stars

Contact Information

Website

Phone
(303) 371-7663

Address
20016 March Drive, Denver, CO, 80249, Denver

Contact Safe House Exteriors Customer Service

Safe House Exteriors Reviews

1/5

Resolved: Be very careful before you do business with them.

Updated by user Dec 16, 2019
Resolved with the business.


Updated by user Dec 15, 2019
The owner is trying to get us to recant our negative review in exchange for not suing us.

Original review Dec 14, 2019
Don't give them your insurance paperwork and have a contract attorney review the contract before you sign anything. Force them to give you a legitimate bid.

1/5

Never again

Chris is one of the most pig headed individuals ever met. For how many millions he claims to make he seems to go cheap on the simple things on a job. Chris is the owner but he owns nothing he or his guys do. It’s always a excuse. Materials ran late or it was sent wrong. The “skilled labor” was unprofessional and always late. Wrappers everywhere. I could go on and on about the work and help but what got me most was the owner. His reviews show it all. He attacks anyone that speaks the truth about him. He will never be on my property again. He isn’t worth suing. He has a bankruptcy against him as well as more I wasn’t willing to pay to see. Not the kind of guy I want working on my home.

1/5

Run run run

He wrote a “estimate” for my house in Denver and basically told me the price would go up if I didn’t sign it then and there. He disappeared after giving him a down payment. He is very unprofessional.

1/5

Run from this fraud.

Updated by user Nov 18, 2019
Update!Chris is now suing me to coerce me to remove my review. As you can see I would have to sign under.

Penalty of perjury that the facts were not true at the time.

I held up my end of our agreement as you can see in the agreement pictured. I corrected my review that...


Updated by user Jan 16, 2019
I have since received a refund from Chris garland. I can’t say it was painless but all issues have been resolved.

I have no continued issues. I wish him the best.

Original review Oct 04, 2018
Made deposit of 5k. They disappeared for 2 months. Finally delivered materials. I asked for refund due to lack of communication and unprofessionalizum. They declined but wanted to pick up materials. I said no and then the threats started.

1/5

Beware of this company!

Beware of this company. They came out to do a quote on my roof. The estimator asked me to sign an "estimate". I asked if it was a contract for the job and was told "no, this is just an estimate". Few days later, materials are delivered to my home without my knowledge. Phoned the company and was told that the "estimate" I signed was a contract, we have your job now and we will do it. I think not. I already had a contractor by this time. Chris tells me he would like to talk with my contractor -- they talk -- they work out an arrangement for my contractor to use the materials dropped off and that my contractor would purchase them from Chris. Safehouse is now trying to come after me for the materials they sold to another contractor? Very shady company -- if you decide you don't want to pay their inflated rates and find your own contractor -- DO NOT SIGN ANYTHING WITH THEM!

2/5

Safe House Exteriors - Customer Care Review from Aurora, Colorado

RUN! Its all a game with these cons. I had to babysit the crew the entire time and call the ownerd several times to insure my house was handled correctly. They lied to me and my wife about pulling work permits. Hung up on her and called me trying to play us.. refused to speak to her anymore. We had to continue our business via email to ensure proper work quality. Such a hassle and headach. Do yourself a favor and shop around or do your research before hiring these guy. Lie after lie.! Its all about $$$

1/5

Safe House Exteriors Roofing Service Review from Aurora, Colorado

Stay far far away from this roofing company. My roof looks horrible and it took them 6 months to finish it. They are a rip off and they still chsrged me $2,000.00 after the insurance company paid.

5/5

Safe House Exteriors: Very Professional House Exteriors Job

We really appreciate the work done by Safe House Exteriors. They did a wonderful job with excellent manpower.They firstly optimized every thing and then they planned, organized and after they execute in better manner. They have a wonderful team who work for 24/7 for them with their 100% affects. They were very professional.He show up the steps for the job and the material they used. His way of talking with us and crew was impressive. The Spanish tiles were watched over and secured appropriately. The downspouts and hoods all appear to be durable and were painted. The air well roofing was astounding and touts another and much bigger channel.

5/5

Highly Recommend this company!

The negative reviews on this site are quite surprising. Safe House Exteriors was amazing from start to finish! They dealt with our more than difficult insurance adjustor and even got extra things approved! Our home suffered quite severe hail damage from a recent hail storm in the area. We had several companies knock on our door but ultimately went with Safe House due to a referral from a neighbor. Our roof and gutters were completed on 6/16/15 and my husband and I are thrilled with the results. We plan on referring some of our other neighbors to this company. God bless!

1/5

Safe House Exteriors - Staff Review from Denver, Colorado

Wouldn't use this company if they were the last roofer in Denver. How they still have a license to do business is a miracle. Salespeople are rude the so called production staff is totally unorganized. Never knew when or who was going to show up even months after I signed a contract they couldn't get stuff finished or done right. I thought that speaking with the owner might help. Wrong!! He's worse than the rest of the bunch. Stay away!!!

1/5

Review in Electronics Repair category from Boles Acres, New Mexico

Horrible company!!!! All they care about is getting paid. They use the worst materials have extremely bad customer service and don't do what they say their going to do. Worst experience ever!! Stay away!!!

5/5

Safe House Exteriors : A professional roofing company

Facing Roofing, Siding or Gutter problem. Open google and type safe house exteriors. Call them. I think this the best solution of your problem. My name is Acres Green and I'm one of those guys who was facing roofing problem. After many researches I found safe house exteriors. The procedure was very simple and the best thing was no hidden charges. I recommend safe house exteriors to every those guy who is facing Roofing, Gutter or Siding problem. I think they are awesome. Just call them. No extra formalities, no hidden charges and work on time. No other words for them.

2/5

Unprofessional with horrible customer service

Met their sales representative Shane at the Denver Home and Garden Show and he convinced me they could take care of the hail damage on my car in 2-3 days. It took a week and a half, but no big deal. However when I got the car back, it reeked of smoke (non-smoking car), there were almost an extra 100 miles on it, it was down a quarter of a tank of gas, and they still had another piece of trim to fix. Someone at their body shop obviously took our car out on the town for the weekend. Tried for a month and a half to get them to check it out, but they kept stringing me along. Finally got Shane and the owner Chris Garland to commit to getting the car washed and detailed, only to have them stick me with the bill. Don't EVER work with these guys!

1/5

Poor quality work.

This company has a good sales staff.But that's it. I say that because they convinced me to use Safe house Exteriors. The craftmanship is terrible. After you sign on the dotted line and give them a check they put you on the back burner and you are lucky to get a courtesy call. Then when the job is complete (it was never really complete) you get nothing but excuses from the owner Chris Garland the scam artist. All he does is pass the buck where the buck should stop with him. Avoid doing business with Safe house Exteriors, Period! My neighbor also went through the same disaster. It is one thing to go through the process of dealing with a damaged home but to be vicrtimized by a poorly ran operations like Safe house Exteriors is a disgrace. Safe house exteriors should be shut down.

1/5

Safe House Exteriors - Review in Household Services category

This company is full of Ripoff artists.

1/5

Bad Company, Awfull Owner, Horrible Ethics

Safe House Exteriors / Chris Garland Lies, rips off, pads their own pocket while passing you the buck! Modestly over 60% of the roofs they inspect/door knock get denied! What’s this mean for you the consumer? It's simple really, when actual current events take place (Hailstorm/Damage happens to your roof and need it! your insurance company will deny the claim based off the previous and frivolous denial or partial in the fiscal year. (Code of Conduct/Terms and Conditions) of insurance companies are not up for debate because it's clear and plain English. Safe House Exteriors will never explain this to you the consumer, it will also not explain that they're over 40% more than any other roofing company in the area this is why they will not give you estimates! The safest bet you could make is to wait for current/actual events Hailstorm/damage and contact a reputable company.

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