Rock Bottom Golf Overview
Rock Bottom Golf has a 2.5-star rating, derived from feedback provided by 256 customers. In the Sport Equipment and Accessories category, it secures the 14th position out of 267 companies.
Rating
Contact Information
Website
www.rockbottomgolf.com
Phone
(877) 540-4653
PO Box 80, North Chili, New York, 14514, United States
Rock Bottom Golf Reviews
Greg
Bought products
Good service as always...products as advertised...buy almost all of my golf equipment from rock bottom...
Anonim
You sent it to me
No complaints it worked out great for me The website was easy to use (not like this part ) but thanks for the good service
Anonim
Follow up on order
Easy to order and fast delivery Always a good experience. What more can I say. At this point I am just trying for 100 letters
Anonim
Deserved one
Solid Deals. Got good money for my old set of clubs plus a 50% credit. Also like the credit when a product purchased is offered below paid price.
Ryenn
Awesome company
Delivery was on time and products are exceptional. Lowest cost around and selection was even better than the vendors actual website.
Anonim
Love my new club!
First hit was sweet and smooth! Looking for a driver to match this fairway 3 now. Very pleased with this service
Brett
Stop saying Guaranteed when it’s just a gimmick
Guaranteed to your doorstep in 2 days quickly changes to we cant control UPS totally agree that you dont control the actions of the shipper but you continue to advertise something and are as bold as to guarantee it . However when the customer asks about the guarantee you stop communicating. You have a nice site and Ive liked doing business with you but I will no longer
Jakye
Misleading Website
Very misleading website. I attempted to return a club and was told "does not qualify". Then, they checked their posting and said some were "miscategorized" and they would alert their web team. But too bad for me! Even after they admitted the website error they refused to honor a return! Then accused me of being a bully because I pointed out that the customer should not be penalized for their mistake!! Ha - is this middle school?
Eyanna
Misleading availability and shipping date
Ordered 9/5, promised delivery on or before 9/20. Heard nothing until I called for status on 9/16 and then was informed that the item is back ordered with no restock date. RBG didnt know this in the 11 days between when I ordered this item and when I called for status? Told them to refund my money. This was ordered as a birthday gift and I am now screwed. I will NOT be using rock bottom golf again and I will advise my golf buddies not to ever order from this site.
Richard
90 Day Performance Guarantee - What a Joke!!
Bought a new driver that was offset and supposed to produce a draw. After about 12 drives I stopped using this driver because of the horrible slices...my drives usually have a slight fade. This driver did not "perform" as advertised. The driver was in excellent condition with absolutely no visible signs of wear. I boxed it up and returned to them the next day. Today I get an urgent email from them stating the driver is considered Used and cannot be returned so they are sending back to me. I guess when you order a club from them open the box and JUST look at the club for a while (less than 90 days) and then you might be able to return it!? This supposed "Guarantee" is worthless!!!
Anonim
Incomplete Order
I am still missing a box of 10 golf towels and a sales receipt which I need for reimbursement. I was told in a text that a reshipment was being process. that was several days ago. I do not know the status of it.
James
Return a joke
I had a return I contacted customer service before submitted return advised okay to return credit would be given towards purchasing replacement bag. Ordered replacement bag as directed. Credit given for future purchases only and would not give credit to bag authorized to purchase. Now have credit which I will never use at this rip off company again. Paid 209.00 for bag returned only gave $181.13 but will not apply to credit card had to use to purchase replacement bag. Their customer service is a joke and return policies are a sham.
Gavin
Terrible quality
I purchased a driver in excellent condition and received a club with a major chip out of the crown. I sent it back and was assured a replacement in like new condition. When I received the replacement it was worse than the original with multiple scratches and 10+ paint chips. It looked like it was dropped on a pile of rocks. I was offered store credit but will never shop here again so thats not much use.
Sheryl
Cost on shoes
I am looking at these golf shoes to buy and in the reviews I noticed that a couple of the ladies have told me they paid $19.99 for The same golf shoes
William
Change order
It is not a complaint. I just placed an order and have a question about the shaft. I ordered a senior shaft about an hour ago on order #569**** for William DeWitt. My phone number is 971-400-****
Edward
Problem with club return
Purchased a club from Rock Bottom. Tried it at the driving range and it was not a good fit. Called to return and was informed it was now a "used" club since I had hit a ball with it. It now becomes a trade-in where they give you 35% refund or a 50% store credit, but you pay for shipping to return it. This is a racket!