Robinhood Overview
Robinhood has a 1.7-star rating, derived from feedback provided by 13100 customers. In the Financial Services category, it secures the 2th position out of 1724 companies.
Rating
Contact Information
Website
www.robinhood.com
85 Willow Road, Menlo Park, California, 94025, United States
Robinhood Reviews
dave
Robinhood has the best customer service
connect robinhood support staff usa ( 310>>876>>8424 ) Be wary of the hundreds of negative reviews, you just need to read a few to understand that they are all "F A K E" and created specifically to make a profit. Coinbase is the most secure, stable and easy to use platform!!
Ralph
Great experience with robinhood
no resolution nor compensation for losses while being locked out for weeks because no one will review my bank statements making me miss out on thousands of dollars during the rise of Matic and the dips of Eitherium and LTC.
DayDayna
Stupid *** System
I contacted Robinhood to have my old account deleted/updated so I can delete it. My information is no longer the same and I was previously in contact with their support, but they closed the case before anything was actually done. I can't reach their support without having an account which is plain backward and I am infuriated at the amount of times I have had to provide identification just to get to a 404 page after requesting a call. I will never recommend this company.
Helen
Fraud account
My name is Helen Cole I never heard of your company but yet I just found out that I am suppose to have stocks with you worth over 7,000 dollars this is not mine please close the account due to the fact I never opened it Thank you Helen Cole
Dixon
Unable to access account
I'm stuck in a loop of not being able to login in and I cannot contact customer support until I log in. This endless loop of chasing my tail is blatantly negligent and unethical. I used to be a huge fan of the platform but over the last couple years I feel like the company has been doing everything in its power to make me frustrated.
Raju
Crypto
Why the cryptocurrency cannot be sent from my account ? I am planning to convert to crypto and trade as and when I can. I have been trying for long time and I am not able to do it. It gives me the same messages and I am bit confused. Please help
Myrlene
Cancel order
An order was placed by my niece today and I would like to cancel. The order was made for standard lithium. The order was made about one hour ago. Thank you.
Larry
Dead links
All of RHs support links and emails is broken. Ïve tried about 10 times to reach them because it does not send out a password reset. I'd like to use it if could login. Guess they don't want my business.
Larry
What ïs my password for Robinhood
Ňeed my password. Čan you/ will you send me a resett button ťhat works. I want to trade with them again
Ethan
BITCOIN AND CRYPTO RECOVERY
I have always doubted crypto recovery, always thought it was a fluke and never real. I lost $100,000 to scammers who managed to convince me to invest using their fake broker when my profit was due, I couldn't withdraw. Furthermore, I tried contacting them, but to no avail. A month later, I read an online article about a recovery hacker, well I had nothing to lose, so I contacted him and gave him the necessary information he needed to carry out the job. To my surprise, he contacted me a week later with good news, my stolen funds were recovered. I was so elated, crypto recovery is real, contact Eric Nelson at getbackyourasset@***.com for all crypto recovery issues.
Iyahn
Complaint
I have not been able to acces my own account despite trying multiple times I also cannot use my card since it has been disabled by robinhood Ive been trying to contact via email and phone call but no luck yet please contact me asap as I have funds I need access to which are in my account I cannot access due to the two factor authentication despite putting all the correct information so far terrible customer service and it is completely non existent once I regain access to my money I will no longer be using robinhood as there is way of assuring myself to be able to have access into my account again ! 252300**** 252363**** Businesinvited222@***.com
Daniel
Nobody will talk to me please call 330 281 ****
I have acc. I cant use I dont know password or gmail I have tried many times to use directions app thet dont work
sandra
Impossible to contact a customer service person by phone
Original review Jul 10, 2023
I cannot will not open an account for over $400K unless I can speak to someone to assist me ( I am disabled) , but no phone, no email, no response...How can this company even be in business? I wasted my valuable time calling a number that does not connect to a huiman, and sending emails with no response.
Brenda
Robinhood is veryhard to get in touch with and solve problems. They won't un restrict my accountbso I can withdraw my money.
I need my money now, I'm very angry with robinhood. Keep restricting my account. I don't never use it.
David
Resolved: My Funds Are Trapped In Robinhood
Updated by user Aug 02, 2023
Company resolved the issue.
Updated by user Jul 02, 2023
I've written 4 different complaints including the Massachusetts Securities Division, what a mess...I cannot even withdraw my own money nor contact Robinhood.
Original review Jul 02, 2023
I am trying to contact support and since Robinhood put a restriction on my account, I cannot contact them through the web nor app, I want to close my robinhood account due to this incompetency...
Opel
I didn’t want to invest
I sold $200 to get it to my accounts but the opposite happened I need to cancel the transaction I need my money back
gurjinder
Only put one star no option for zero
my account was hacked into and my bank acct. 2020 since i was in touch man named morty , said after 25/50 selfies with my liscence , passport, ss card , and others id receive investigation and what small money was left. almost 3 years later recently was a vague fake investigation , they tried to send money to acct not in my app was closed,!! which they knew and than said they decided to deactivate and terminate me and keep the money i did have left. like what??? did they work for my money ? did they go through *** over this. did there kids not eat week cause they couldnt work???