Rise Credit Overview
Rise Credit has a 1.6-star rating, derived from feedback provided by 377 customers. In the Loans and Mortgages category, it secures the 27th position out of 671 companies.
Rating
Contact Information
Website
www.risecredit.com
Phone
(866) 580-1226
4150 International Plaza, Suite 300, Fort Worth, Texas, 76109, United States
Rise Credit Reviews
Bee
Stay Away - Predatory
Not only do they report inaccurate data to the credit bureaus, but customer service is a joke. You call in and they must work from home because you can hear children in the background and they are not helpful at all.
NANCI
My Experience
I have had two Rise loans in the past and have paid off both. I can only say I am happy with my experience. It is what it is, folks, if you need help, then there is help. I would use them again, if needed. They were helpful if I needed to push a payment (which only happened once) and everything went smoothly. I knew when payments were due and they were deducted at that time. All positive....thank you!
Anonim
Fraud-breach of contract
I originally got a loan from Rise credit for 3/22/21 my first payment was not due till 4/2/21 in the amount of $169.26, but i made a $200 payment 3/29/21 to which only $42.38 were applied to principal. But that's besides the point... 4/1/21 I attempted to make another payment of $200 to lower the balance and my account was locked "DUE TO FRAUDELENT ACTIVITY" i called in and the representative advised me the account would be unlocked within 24 hours. It wasn't. Today i attempted to make another payment but my account remains locked, mind you my payment isnt due till 4/16/21, i called in spoke to Claudia, she told me the account was locked and she couldn't unlock it, that i would have to mail in a payment. Well, i then asked her if if my payment would be debited as signed in the agreement on the 16th, she didnt know so she said she would call me back, she did, but said the payment wouldn't be drafted as AGREED TO in the contract. I asked to speak to a manager, i was transferred to Alexa extension 4229, she reiterated that i would have to mail in a payment, only now she added i would have to send it certified mail, and within two consecutive payments, i would have my account unlocked, i advised her i was out of country and could not obtain temporary checks as i dont have any, she just kept apologizing that that's all she could do, i asked to speak to management to which i was transferred to David employee id (1631) manager on duty, i told him i didn't sign for payments to be mailed, i signed and authorized payments to be debited, he again told me i had to mail in payment and that the rep i originally spoke to last week could not unlock my account because they had no access to do so( HE CONFIRMED HE LIED). I told him if he could show me where in the original loan documents it stated i would have to mail payment and he said its not on there. To which i told him when was someone from Rise going to contact me to advise me that my payment would not be drafted... you were going to wait for me to accrue more interest and late fees... to which he responded well dothat's why you should check your account online... i told him why would i need to be checking my account online if the payments are set to be auto debited. my account online only says the account is locked... does not state my payment will not be debited... this is a breach of contract, and i now know why... to accrue more interest and fees. Terrible company to do business with .
KIVA
Resolved: CREDIT REPORT DISPLAYING INCORRECT STATUS
Updated by user Apr 04, 2021
Because DMB financial let my account go into past due status and did not start payment on the agreement into 3 months afterwards, RISE Credit cannot remove the derogatory status because of the lateness of payment which will stay on my credit report for at least 5 years. the credit report now lists me as Paid upon agreement but a negative reporting.
Do not do business with DMB Financial. They lie and tell you it helps build your credit rating but DMB just makes it worse..
Original review Mar 05, 2021
My account has been paid (2020) based on an agreement with RISE but i have yet to receive any letter stating account has been paid according to agreement. My credit report is showing derogatory/write off/past due which is incorrect. As a courtesy I am asking for a removal of that status reporting to the credit bureaus as well as a letter for my records please...and thank you.
Michael
High interest
Updated by user Oct 07, 2020
I contacted Rise. They only respond with email.
They said that I was we'll aware of the high interest when I applied. I'm paying them off before the end of the year to get rid of them.
Don't use this company. A $4G loan will cost you $40G.
Original review Sep 07, 2020
Borrowed $4G and have made 10 payments on time. $5G in payments and only $300 has come off my loan. I'll end up paying almost $40G if I don't pay it early. Don't use them. I've used Elastic and for $3500 loan it's paid back in 10 months at approximately $450-$500 a month.
Anonim
VERY UNPROFESSIONAL AND SCARE TACTICS ARE UNETHICAL
THE COMPANY LITERALLY GIVES ALL OF YOUR PERSONAL INFORMATION TO AN ANSWERING SERVICE WHO THEN PRESENTS THEMSELVES AS STTORNEYS AND TRICAN LITERALLY TAKE MONEY OUT OF YOUR ACCOUNT AT ANY TIME WITHOUT YOUR PERMISSION
Anonim
Unhappy with the company
Their interest is extremely high. They charge interest daily. Paying $300 a month and the loan never goes down.
Anonim
They are great
This isn't a complaint. I wish to correct my SSnumber
M
You are NOT REALLY PREAPPROVED
So I got a letter in the mail saying I was approved for 5k. I wanted to pay some things off and decided to take the offer. Applied, system said I was approved, picked my payment due date, signed loan documents, loan said it was in funding. Next thing I know is Rise sends and email asking me to verify identity and wanted to log into my account. I had nothing to hide so I sent them info and allowed them to verify my account info. Waited two days for them to tell me that I was declined because they could not verify my bank account or my account was not in good standing. Im not saying Im perfect but I maybe had two overdrafts in my 45 years of living and THAT has been over 20 years ago. So my account not being in good standing is a complete lie. I started making plans of paying stuff off and was highly upset when I received a decline. BEWARE my good people.
Charles
Deceptive Lending!
DEFINATELY - do not use this company unless you are sure that you will pay off their loan within a few months. Every payment you pay them is all interest until way on the back end of the loan. I was approved for $3000 and reviewed the payment schedule carefully where it shows a a small amount going to principal even for the first payments, so naturally you wuld think that by now (4 monthly payments later of $372 each) that there would be a balance of less than $3k right....wrong! The payoff balance is now $3003! Huh?! Although the initial payment schedule shows a small amount going to the principal it is virtually non-existent because their interest is over interest upon interest! I don't know how they get away with showing a principal applying in the schedule upon the docusign (agreement), and then the reality turn out to be not that. This company is certainly taking advantage of the average US citizen's vulnerability. Deceptive Lending is their practice, and their bread and butter I would guess.
RONALD
CANNOT GET APPLACATION TO WORK
TRIED SEVERAL TIMES EVEN WITH A INVITATION CODE {{Redacted}}
Ronald
Extremly poor
Yes, they are extremly rude.. they say it takes a week before the system clears after last payment, I have record statement from my bank PROVING the money has long been drafted, same as it’s beenndrafted by rise credit twice a month without ever any problems
Marianne
Multiple methods of delay and frustration wow very unprofessional
What a joke multiple emails very poor customer service is this a real company after applying for this loan I was offered multiple Lyft jobs multiple loan offers no problem with scam mail till I went on this site anyone else have similar experiences horrible process and experience never again
David
RISE Rejected Full Repayment, Opting Instead to Sell Account
- RISE rejected my repeated offers to pay my loan balance in full, and instead charged off and sold off my account. I contacted them initially in December to pay before the account reached 60 days late, not January like they state, and I can prove it with screenshots. - RISE claims they mailed me repeatedly about my late account. I never received any of RISE’s letters. Looking at my paperwork, they somehow got an address that is not mine that I did not give them. Upon investigation, this address doesn’t even exist. Where did they get this random address from? - RISE claims they called. I never received any voicemails from RISE that clearly stated it was RISE calling or why. Only vague, “this is an important matter” messages from a variety of different numbers that aren't listed on their site that similarly did not identify who was calling or why. Here's an exact transcription of their phone call from an unlisted number I previously had no contact with: "This is a message for ____, this is Thomas calling because you may qualify for a special offer. Please contact us at 866-580-****." Nothing differentiates this call from the rest of the robo-callers who spam consumers across the country. They did not state their business name, nor did they accurately state the purpose of the call. This is not a fair debt collection practice. Avoid RISE at all costs. They are uncommunicative, unhelpful, and seemingly vindictive. What possible reason could a business have for rejecting repayment in full? A tax write off?
Arturo
RIPPED OFF!
I have a loan with rise for $1500. Recentley i noticed that my account balance would raise $20 dollars here and there. Once I finally got screenshots and proof of this I called Rise. Support tried explained this as a daily interest charge of $6. I told hime I pay interest every 2 weeks when I make my biweekly payment. When I asked how I can be charged interest daily and per payment they basically blew smoke up my *** So everyday my account balance goes up $6 and with the interest I owe $12.
Anonim
Rise Credit is a rip off
I got a lone from Rise the amount I won't discuss, but when I saw their payback plan it looked good, and the APR was suppose to be a little high not almost 400% APR. So I am screwed paying this lone back for 36 month but not knowing that they are charging me interest per day on that lone on top of my High APR so the monthly payment that I am making don't even make a dent it the bill, giving them more money. I estimated that in the 36 months I will have paid them almost 10,000 dollars after that 36 months. I don't recommend this loan company it is a Loan Shark company and will *** every chance they get. Sure you get the money but you are double dipped by them and that is sneaky, I am going to research this more and see if I can fight the interest that they are charging me per day. Stay Away From RISE CREDIT.