Printerpix Overview
Printerpix has a 1.6-star rating, derived from feedback provided by 426 customers. In the Printing category, it secures the 7th position out of 94 companies.
Rating
Contact Information
Website
www.printerpix.com
Phone
(888) 322-6733
107 Commerce Street, Lake Mary, Florida, 32746-6206, United States
Printerpix Reviews
Maria
Lost package
Original review Jul 03, 2023
Says its still being shipped. Ordered it on June 10 its been more that two weeks Id like a refund. Ive also contacted someone about this issue. Customer service rep said shed get back to me and I havent heard anything since I called which was on June 24. Its July 3 now and Im not happy with the service. Its also very hard to get a person on the phone. The phone numbers go to an automated message. And the other, the line wont go through. Very disappointed
Maria
Where is my package?
Purchased a custom blanket on June 10th its been 15 days now and it says its yet to be shipped. Want to make sure I get what I paid for and if information was correct.
Angie
I need a refund but I sent them an email no one sent me a message
I made two transactions by mistake I emailed them last night and tried to call but no answer, one of the phone number is wrong and second is a voicemail that send to the website for an email and I already emailed last night about the matter that I need a refund but nobody replied yet. I need a complete refund
Angie
I made two orders by mistake I need refund
I made two orders last night by mistake I need to cancel and I tried to call the customer service number is a wrong number
Anonim
Need help with photobook, I was told my item was payed for yet its still showing in my cart.
I was told the payment for my photobook was complete however the photobook still shows in my cart. Has it been shipped?
Anonim
Order indefinitely delayed? Order never arrived
I haven't gotten my order and no update from printerpix phone not going through I contacted them on Instagram still nothing
Verta
Photograph was terrible, filled with lint and particles all over it
The Canvas has lived in particles all over it Phone number 812-290-**** Maria Larosa I want a new copies done to 0543 Longview Dr., Larenceburg, IN for 7025
Millicent
No one has rectified my problem and I have been getting texts and emails from co or james
Two pictures were duplicated, and one picture was deleted I have been trying and trying to reach your company, and the lack of customer service in general is awful to say the least. This man has not been a help to me. He said that I just had to pay for shipping which I did I had of time, but there is no code given to me so I can order my collage. I was ready to order some more things for my home but everything Hinges on this customer service situation
Donna
Im tired of getting run around I want my canvas
I've been trying to get a issue taken care of since May I sent so many email but still I have gotten no canvas
Jonah
Order failed but it still took money from my account
I went to place an order but even though the recaptcha failed, it still took money from my account without placing the order.
Chris
Damage to product
Good morning, I just recieved my order and I love it, but there is quite a big chip out of one of the corners. Please see attached picture. Is there a possibility of getting it fixed? Thank you. CO60J19576[6424****
Furman
Purchase not arrived
This was to be a gift but we have not gotten this. Where is it? Trish Shelstad dishcsu83@***.com 480 559 ****.
Meeka
Where's my order
Oder # 6424**** order taking longer than it should still havent received item yet nor my tracking information is updated tried to contact them by phone it recommended me to come to the website
Anonim
Finally received my photobook!
Even though my photo book arrived later then the time promised, just wanted to say I finally received it. It was beautiful and it looks great. The only complaint I have about this company is there is no way to call them or get a hold of a live person. When I emailed someone they responded back and asked for some information. Once I sent that information I never heard from them again. So they did not fix my situation. Even with multiple times they're trying to email them back. So customer service gets a one because it's awful. But as far as all the products that I have bought so far, I have received them and they are beautiful and great for the money. I would ask that they please get a working number instead of giving one that does not connect you to anything. And also have a way to actually talk to a live person
Dawn
Number NOT IN SERVICE.
This is BS. My order says READY TO SHIP since March 6. WTF I order a memory book for my sister who has passed away, they took my money, created a label but I have not received my product. When I call, the number says it is a number that is out of service. Will never use this company again !
Melanie
Disgusting service
Updated by user Jan 08, 2023
Having replaced the items with another company, and being ignored by printerpix, I raised a PayPal issue.Printerpix blamed me for their printing error and went around in circles offering replacements when I explained several times that it was too late to send...
Original review Jan 08, 2023
Disgusting service! After ordering items to memorialise my mum to help my family get through our first Christmas without her, the items were dumped in the rain and damaged. There is also a printing error on their template for a mum cushion and the bottom of the image has someone's half cut off logo or watermark on it. I raised this issue and had no reply for weeks. In the end I bought replacement items locally at a higher cost. I finally received a reply in January after raising a dispute with PayPal, which is another agonising issue. Printerpix failed to understand the problem and said I'd mistyped something, how am I responsible for their template image? After a lot of miscommunication, because they can't understand simple written words, I've ended up out of pocket by over £50 and had an enormous amount of unnecessary distress caused by them. All I wanted were nice items to memorialise my mum that would hopefully provide some comfort to my brother and child. I thought these may ease the hurt of our first Christmas without my mum but printerpix just caused me additional distress and running around to buy replacements for their shoddy printing. What good is it waiting until January to offer to replace items that were christmas gifts? Especially knowing the situation. In addition, how dare they say I mistyped my words when I've explained the problem is their template. I've sent pictures of the issue but still they don't understand the problem. They may be cheap but there's a reason for this. They're simply appalling, unprofessional and a joke. Try Maxx Spielman, Asda, Photobox or anyone else but printerpix. Absolute cowboys!