Poulan Pro Overview
Poulan Pro has a 1.5-star rating, derived from feedback provided by 116 customers. In the Equipment category, it secures the 27th position out of 656 companies.
Rating
Contact Information
Website
www.poulanpro.com
Phone
(800) 849-1297
9335 Harris Corners Pky, Charlotte, North Carolina, 28269-3818, United States
Poulan Pro Reviews
Max
Product return
Chain keeps coming off .want to return it.the store were I bought it will not take it back? I dont want this chain saw.It those work out for me.
Anonim
Parts information
When a person spends money on a high-priced item, there should be a way to speak to a live person on the phone when there is an issue.
Anonim
Poor support for their customers
I need a part for a poorly designed Poulan Pro transaxle. They do not offer phone support any longer for my 6 yr old lawn tractor. My only option was to use a chat on their website. The first chat rep said hello and did not say another word for at least 15 minutes. So I left the chat and started another chat. I was given the wrong part number by the agent. So, as I type this, I am still not sure what part number I need to repair this mower. Horrible customer service. Buy from a company that builds quality
Anonim
Order parts for chainsaw
I was able to call a few days after I emailed. I was looking for replacement parts for a 2150 chainsaw, type 1-4. I was told that some of the parts were not available. I have found the parts elsewhere.
Anonim
Parts for my mower
Can't find parts anywhere there are no suppliers in this area and poulan will not answer there phone to help in anyway and I don't know if they are still in business or they just won't help with their product I would not buy another of their products if this is the way they treat their customers. Their product is in constant need of parts
Marcos
Repair kit for fuel, lines, and primer bulb
I need to be able to find parts. I called the number and it tells me it cant go through on all three accounts that I called it still doesnt work. How do I get parts for a chainsaw? If I cant talk to people to find out what it is I actually need and if they have it, so would be great to speak to somebody even texting or email do you have my number and you have my email. I would appreciate a return call or an email to figure out how I can fix my problem.
Anonim
Mower won’t back up
Mower drives forward but not backwards The mower is very difficult to back up and requires a lot to back up.
Melody
I have tried several times to have my poulen pro fixed or replaced but couldn’t contact so now my warranty is up and still mower not fixed, only able to use it 2 times
My poulen pro 100000 has been messed up since bought brand new and been worked on once and only been able to use 2 times. Ive tried contacting poulen pro but nobody contacts me back and now my warranty is up and mower still not working. I need someone to please contact me. I e always used Poulen Pro but probably not in the future
Anonim
Cant get repair parts that warehouse does not have in stock
Assuming this is for the Poulan PLB 26 blower starter Ordered a repair part that is coming from overseas and is being continually delayed and now, 1. My blower is out of warranty 2. Because it hasnt been started in so long there was gas in the line and the carb will probably need to be replaced
Mark
Can't get In contact with a person to get my problem take careof.
No live person to talk to about getting the problem resolved .tttttfffffhhhhhjhjhjhjhjjjjjgvvgggggtt
Anonim
Need service
Trimmer stalling o one answers No one answers customer service Very daisappointed.please have someone call me 951 581 ****
Earl
Need parts
Coil for chainsaw poulan 3816 please call me 239-989-**** can not find on website or internet please call
Tim
Your customer service is by far the worst I have ever come across and I have had some pretty bad experiences in my 65 years!!!!!
Just trying to figure out what type of tool is needed to adjust the idle on a Polan pro PR 46 BT. The part number I was given I ordered off of Amazon and it doesnt work.
Quay
Need a part
My saw is a 4218 and the drive wheel is wore off 2 teeth are almost gone. Why is this happening.Does this mean the drive wheel is of cheap soft metal or is the chain made of too strong metal for the saw? I need a new part, the saw is not even a year old.?what happened to the next one?
Evan
No answer
Called to order parts and no one answered called twice now and no answer snow is coming and it wont run
Jeffrey
Customer service is nonexistent. Support is unavailable. Another BS company that wants a 1 time customer and doesn’t care if you come back. And I won’t ever.
Tried asking questions of experts they claim to have answered the questions but those answers are nowhere to be found! PP is a garbage dealer selling products that define the term planned obsolescence. Husqvarna has made it impossible to get any help with their products.