POS Laju Overview
POS Laju has a 1.7-star rating, derived from feedback provided by 3400 customers. In the Transportation and Logistics category, it secures the 7th position out of 661 companies.
Rating
Contact Information
Website
www.pos.com.my
Phone
+6 032 267 2050
Dayabumi Complex, Kuala Lumpur, Selangor, 50670, Malaysia
POS Laju Reviews
ANISNADISAH
Motor Calar Teruk!
Motor Yamaha Y15ZR yang dipos dari Kangar ke Nilai calar dengan teruk. Mohon pihak PosLaju bertanggungjawab di atas kelalaian staff anda. Kami sudah membeli insurans tapi keadaan di tahap sangat mengecewakan. Mohon ambil tindakan dengan segera. Motor dipos pada 25 Ogos 2023 dari Kangar, sampai pada 29 Ogos 2023 di Nilai dalam keadaan tidak dijaga dengan baik. Ini amat mengecewakan. Pihak kami sudah membalut motor tersebut. Berikut maklumat motor; Jenis motor: Yamaha Y15ZR No plat: KFQ428 No tracking: EHE11068****MY Lokasi: Kangar ke Nilai
Fadzilah
Staf Pos Laju tak bertanggungjawab
Barangan saya pos hancur berkecai. Tidak bertanggungjawab dalam menguruskan barangan pelanggan sehingga membuatkan pelanggan terpaksa menanggung rugi setiap Kali menggunakan khidmat Pos Laju. Selain itu, staf kaunter juga tidak mesra kepada pelanggan membuatkan pelanggan menggunakan khidmat kurier lain.
Fathonah
Barang selalu pecah Dan rosak
Kepada yang berkenaan... Di sini saya ingin memberi keluhan Dan kesalan atas perkhidmatan Pejabat Pos Laju. Saya adalah salah seorang pengguna tegar Pos Laju Malaysia walaupun sering dimomok kan dengan caj yang mahal Dan tidak memuaskan berbanding courier lain. Untuk Kali ke berapa saya menggunakan perkhidmatan Pos Laju Malaysia barang jualan saya. Pada mula nya saya berpuas hati walaupun agak mahal berbanding courier lain tapi saya tetap menyokong Pos Laju Malaysia kerana saya membesar dengan mengenali Pos Laju Malaysia. Tapi sejak akhir-akhir ini. Setiap Kali menghantar barang jualan saya, pelanggan akan menerima barang yang pecah Dan rosak. Saya memang terpaksa menanggung kerugian atas barangan rosak. Dengan ini saya mohon pejabat pos Laju perbaiki perkhidmatan anda. Selain itu, saya juga ingin tahu di mana saya perlu menuntut segala kerugian saya. Saya amat penat menghadapi masalah2 barangan parcel saya rosak. Mohon pertimbangan Dari pihak Pos Laju Malaysia meneliti suara hati saya. Sekian Terima Kasih
Choy
Complaint Regarding Non-Delivery of Company Letters for Past 2 Weeks
Dear to whom may concern, We are writing to bring to your attention a concerning issue regarding the delivery of company letters through your courier service. Over the past weeks, we have not received any letters addressed to company. We have observed a recurring pattern where your courier seems to accumulate a stack of letters before initiating the delivery process. As a valued customer of POS Laju, we rely on your efficient and timely service to ensure the smooth operation of our business. It is crucial for our company to receive all incoming correspondence promptly, as it often contains time-sensitive information and urgent documents. However, the lack of delivery has caused significant inconvenience and potential business disruptions. We have been expecting important letters from various companies, and the delay in their arrival has resulted in missed deadlines and opportunities. We kindly request that you investigate this matter urgently and take appropriate action to ensure that all pending letters are promptly delivered to my company. It is essential that your courier adheres to the standard practice of collecting and delivering letters promptly, rather than waiting for a stack to accumulate. We expect a prompt resolution and reassurance that my company will not encounter similar delays in the future. Thank you for your attention to this matter. I look forward to receiving a timely response and resolution. Warmest regards, Nabilah
ZUL
EP88674****MY (NO MOVEMENT!!)
EP88674****MY Please check where is my parcel as im done go to bandar tasik puteri pos but they mention parcel was not there and have been posted out. But NO MOVEMENT IN TRACKING. im deliver important document and hope pos laju will not lost this parcel. Please help me find and track where is this parcel mow before it will be lost at pos laju
nana
My parcel has no progress since 08 june 2023
EE71581****MY , no progress its been 2 weeks longer !!! why my parcel take longer to get deliver ? why its still stuck at custom hub ? i already paid the postage ? already chat with the askpos but still no progress !!! is my parcel missing ? when will it arrive ?
Choi
Parcel delivery
Kindly expedite the parcel status. Today just checked with ninjavan, ninjavan said the parcel had passed to you guys (POS Malaysia) to continue the delivery of the parcel. This tracking number of the parcel EG90333****MY
Alif
My parcel not yet received
customer asistant dont answer my call and delivery took so long to send my parcel already a week without moving my item from the warehouse
halimatul
Permohonan Pengkreditan Semula
Assalamualaikum dan salam sejahtera ke atas kakitangan pos laju yang menerima email ini. Terima kasih atas kesudian tuan/puan membaca email saya. Merujuk kepada tajuk email saya ini, saya memohon jasa baik pihak poslaju agar mengkreditkan kembali *** saya sebanyak RM50. Untuk makluman pada 3 April 2023,saya bercadang mahu gunakan Ezibox yang terdapat di Bangunan Perdanasiswa,UM untuk mengepos sebuah bungkusan. Jadi atas tujuan itu, saya memuat turun aplikasi poslaju di telefon. Lalu saya menilai tambah sebanyak rm50 ke dalam akaun saya atas tujuan berkenaan. Namun malangnya, atas sebab ketidakcekapan saya(pertama kali hendak guna) atau pun masalah teknikal di situ, saya tidak dapat meneruskan urusan pengeposan di Ezibox berkenaan. Bungkusan tersebut saya pos melalui cawangan luar UM pada akhirnya. Namun,wang saya masih tidak berusik di dalam akaun. Oleh itu, saya meletakkan harapan yang sangat tinggi di pihak poslaju untuk mengembalikan duit saya itu. Kerana dua alasan. Satu,saya memang tidak menggunakan langsung perkhidmatan poslaju menerusi aplikasi. (Jika dibiarkan, *** saya hangus begitu sahaja). Saya memang selama ini terus pergi berurusan di kaunter cawangan. Hari kejadian sahaja saya terpaksa gunakan aplikasi. Dua, saya sangat memerlukan duit berkenaan untuk meneruskan hidup di universiti ini. Jumlah itu mungkin sedikit menurut pihak tuan/puan. Tapi sangat besar nilainya buat diri saya sebagai seorang pelajar ipta. Akhir sekali, amatlah tinggi harapan saya agar permohonan kecil ini boleh ditunaikan. Bukti kredit dan pengeposan di cawangan, boleh saya sertakan jika diminta oleh pihak tuan/puan. Perhatian dan tindakan lanjut pihak tuan/puan amatlah saya hargai.
AhmadMuslim
PENDING SHIPMENT
Hello. Saya nak buat aduan sikit mengenai barang saya.Saya ada beli barang pada bulan April dari oversea. Seller ship out barang saya pada 4 April. Tapi sampai sekarang saya belum terima lagi barang saya yang tersangkut dekat Pusat Mel Nasional Shah Alam dari 19 April. Sekarang dah nak habis May tahu tak? Dan ini sudah kali ke berapa barang saya hilang dekat tempat yang sama oleh courier yang sama. Last time nasib baik seller baik hati boleh bagi refund. Tapi ada juga yang tak boleh refund. Korang buat kerja macam mana ni? Bayar postage bukan nya RM10 dari oversea. Berbulan tunggu tak sampai sampai. Servis yang sangat mengecewakan. Lambat dan cuai tapi mahal. Sekarang saya nak minta Pos Malaysia cari barang saya atau refund sepenuhnya. Sekurang kurang nya bertanggungjawab atas kehilangan barang pelanggan. Tracking: RJ06786****UA
Yumi
Package not delivered.
I am having trouble with my package not arriving and the package is not moving at all and staying put even though I have tracked it. Please take action. The package number is CN 054 00* *** JP
Eugeno
I am writing regarding a case with reference number 205****. corresponding to tracking number RR19919****MY. Upon sending, I was told it takes 7–11 days. However, the status has not changed since Apri
I am writing regarding a case with reference number 205****. corresponding to tracking number RR19919****MY. Upon sending, I was told it takes 711 days. However, the status has not changed since April 27th, and this parcel is just from Malaysia to China. The document in question is very important, and the deadline for submission is due. I have spoken to an agent on two occasions, and they told me they sent a complaint to China, but since then, there has been no update from them. I'm pissed off since I don't even know whether my parcel is missing or what. Why is pos Laju ampang Point is not delivering my parcel. The content of my document is very valuable and costly
NGOUANGNA
My parcel take more than 2 weeks between Malaysia and China, no updates, no delivery
Parcel not delivered, status not updated Complain through customer service and no update. My parcel was sent on 25th April and till now, no status update. We are on 15 th May
Iman
To complain about how dumb your worker can be
So Ive received my parcel which contains a book that came soaking wet . Its so *** wet . The book is wet . I just wanna know how dumb can your worker be . DONT THEY *** LIVE IN MALAYSIA . THEY SHOULD KNOW THAT IF THERES NO ONE HOME TO COLLECT THE DAMN PARCEL DONT *** LEAVE IT THERE . I want a refund . Or are u all *** scammers .contact the email or phone number I dont really care I just want back my money that I spend . If you think money grows on trees then *** quit this Damn job . Useless *** people all of u . Call customer service also doesnt *** help . I might as well kill my *** self and put all this on social media and say this is what pos laju does . Give me back my money u *** lazy scammers .
Anonim
Bertanya tentang barang adakah betul barang saya berada di pos laju muadzam shah pahang
Assalamualikum, saya membeli barang sehari mahu raya , tetapi seller bagi no tracking saya tak boleh check , saya nak tahu adakah betul barang saya berada di pos laju ?
hawa
Parcel tak sampai
semalam saya track parcel saya dah delivered tapi saya tak received apa apa parcel. tolong lah buat kerja elok sikit. tahun lepas pun sama, parcel saya pegi sampai ke kelantan padahal saya duduk seri kembangan je. saya nak parcel saya balik. cari sampai dapat, ayah saya penat cari duit, baju raya saya hilang mcmtu je. abistu siapa nak gantikan? tolong ye perbaiki service korg.